All Stories

  1. Editorial: Netnography and qualitative digital methods to advance service theory and practice

    Article • Journal of Service Theory and Practice, November 2025, Emerald

    Dr. Ulrike Gretzel

  2. Passionate Publics

    Article • Public Relations Review, October 2025, Elsevier

    Dr. Ulrike Gretzel

  3. AI-powered smartphones and phygital tourism experiences: implications and future research directions

    Article • Information Technology & Tourism, April 2025, Springer Science + Business Media

    Dr. Ulrike Gretzel

  4. The many questions concerning technology: Implications for tourism, hospitality, events and leisure research

    Article • Journal of Hospitality and Tourism Management, March 2025, Elsevier

    Dr. Ulrike Gretzel

  5. Explorando el impacto de las redes sociales e influencers en los destinos turísticos :¿ del overturism al demarketing?

    Article • January 2025, University of La Laguna

    Dr. Ulrike Gretzel

  6. Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda

    Article • Journal of Hospitality and Tourism Management, September 2024, Elsevier

    Dr. Ulrike Gretzel

  7. Heritage and new media spaces

    Article • Journal of Heritage Tourism, July 2024, Taylor & Francis

    Dr Hiram Ting, Dr. Ulrike Gretzel

  8. Accessibility of tourism 4.0—designing more meaningful and inclusive tourist experiences

    Article • Universal Access in the Information Society, March 2024, Springer Science + Business Media

    Dr. Ulrike Gretzel

  9. Netnography evolved: New contexts, scope, procedures and sensibilities

    Article • Annals of Tourism Research, January 2024, Elsevier

    Dr. Ulrike Gretzel

  10. Tourism and Fashion Influencers: Comparison of Visual Practices

    Article • December 2023, Emerald

    Dr. Ulrike Gretzel

  11. Illusion of inclusion: #BlackVanlife as counter-storytelling

    Article • Tourism Geographies, December 2023, Taylor & Francis

    Dr. Ulrike Gretzel

  12. Enhanced Smart Tourism and its Role in Reshaping the Tourism Industry

    Article • Journal of Smart Tourism, December 2023, SAGE Publications

    Dr. Ulrike Gretzel

  13. The Future of Blockchain Technology for Tourism and Hospitality

    Article • October 2023, Taylor & Francis

    Dr. Ulrike Gretzel

  14. Online tourist information search strategies

    Article • Tourism Management Perspectives, September 2023, Elsevier

    Dr. Ulrike Gretzel

  15. Platform empowerment: Facebook’s role in facilitating female micro-entrepreneurship in tourism

    Article • Journal of Sustainable Tourism, June 2023, Taylor & Francis

    Dr. Ulrike Gretzel

  16. Explicating affordances in travel information search: investigating device use in relation to goals and personal characteristics

    Article • Information Technology & Tourism, April 2023, Springer Science + Business Media

    Dr. Ulrike Gretzel

  17. The pandemic of loneliness: designing smart tourism for combating loneliness

    Article • Information Technology & Tourism, August 2022, Springer Science + Business Media

    Dr. Ulrike Gretzel

  18. Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19

    Article • Tourism Management, April 2022, Elsevier

    Dr. Ulrike Gretzel

  19. Keeping up with the drones! Techno-social dimensions of tourist drone videography

    Article • Technology in Society, February 2022, Elsevier

    Professor Alastair M Morrison, Dr. Ulrike Gretzel

  20. On-site decision-making in smartphone-mediated contexts

    Article • Tourism Management, February 2022, Elsevier

    Dr. Ulrike Gretzel

  21. Handbook of e-Tourism

    Article • January 2022, Springer Science + Business Media

    Dr. Ulrike Gretzel

  22. Xiang, Zheng; Fesenmaier, Daniel RCham: “Analytics in Smart Tourism Design: Concepts and Methods”

    Article • Zeitschrift für Tourismuswissenschaft, September 2021, De Gruyter

    Dr. Ulrike Gretzel

  23. Artificial intelligence (AI) and robotics in travel, hospitality and leisure

    Article • Electronic Markets, September 2021, Springer Science + Business Media

    Dr. Ulrike Gretzel

  24. My heritage in my pocket: mobile device and app use by genealogy tourists

    Article • Information Technology & Tourism, August 2021, Springer Science + Business Media

    Dr. Ulrike Gretzel

  25. Peer mentoring women in STEM: an explanatory case study on reflections from a program in Jordan

    Article • Mentoring & Tutoring Partnership in Learning, May 2021, Taylor & Francis

    Dr. Ulrike Gretzel

  26. Special issue on smart tourism cities

    Article • Asia Pacific Journal of Tourism Research, April 2021, Taylor & Francis

    Dr. Ulrike Gretzel

  27. Smart tourism cities: a duality of place where technology supports the convergence of touristic and residential experiences

    Article • Asia Pacific Journal of Tourism Research, March 2021, Taylor & Francis

    Dr. Ulrike Gretzel

  28. Digital well-being in the tourism domain: mapping new roles and responsibilities

    Article • Information Technology & Tourism, March 2021, Springer Science + Business Media

    Dr. Ulrike Gretzel

  29. ICTs and well-being: challenges and opportunities for tourism

    Article • Information Technology & Tourism, March 2021, Springer Science + Business Media

    Dr. Ulrike Gretzel

  30. Feeling opulent: adding an affective dimension to symbolic consumption of themes

    Article • Tourism Geographies, January 2021, Taylor & Francis

    Dr. Ulrike Gretzel

  31. Factors Driving Website/App Continuance Intentions: Do Channel and Device Type Play a Role?

    Article • SSRN Electronic Journal, January 2021, Elsevier

    Dr. Ulrike Gretzel

  32. Commentary: Artificial Intelligence: The Marketer’s Dilemma

    Article • Journal of Marketing, December 2020, SAGE Publications

    Dr. Ulrike Gretzel

  33. Collaborating against COVID-19: bridging travel and travel tech

    Article • Information Technology & Tourism, November 2020, Springer Science + Business Media

    Dr. Ulrike Gretzel

  34. Tourism 4.0 technologies and tourist experiences: a human-centered design perspective

    Article • Information Technology & Tourism, July 2020, Springer Science + Business Media

    Dr. Ulrike Gretzel

  35. Iranian Heritage Sites on Social Media

    Article • Tourism Analysis, July 2020, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  36. World heritage and social justice: Insights from the inscription of Yazd, Iran

    Article • Journal of Sustainable Tourism, June 2020, Taylor & Francis

    Dr. Ulrike Gretzel

  37. Platform-mediated tourism micro-entrepreneurship: implications for community-based tourism in Thailand

    Article • Journal of Hospitality and Tourism Technology, June 2020, Emerald

    Dr. Ulrike Gretzel

  38. e-Tourism beyond COVID-19: a call for transformative research

    Article • Information Technology & Tourism, May 2020, Springer Science + Business Media

    Dr. Ulrike Gretzel

  39. Technology adoption in hotels: applying institutional theory to tourism

    Article • The Tourist Review, April 2020, Emerald

    Dr. Ulrike Gretzel

  40. Themed route marketing in India

    Article • Anatolia, April 2020, Taylor & Francis

    Dr. Ulrike Gretzel

  41. E-mindfulness – the growing importance of facilitating tourists’ connections to the present moment

    Article • Journal of Tourism Futures, January 2020, Emerald

    Dr. Ulrike Gretzel

  42. Travel connectivity

    Article • Tourist Studies, January 2020, SAGE Publications

    Dr. Ulrike Gretzel

  43. Handbook of e-Tourism

    Article • January 2020, Springer Science + Business Media

    Dr. Ulrike Gretzel

  44. Smart destination brands: semiotic analysis of visual and verbal signs

    Article • International Journal of Tourism Cities, November 2019, Emerald

    Dr. Ulrike Gretzel

  45. What is vacation dedication?

    Article • Current Issues in Tourism, October 2019, Taylor & Francis

    Dr. Ulrike Gretzel, Professor Sara Dolnicar

  46. Food waste in tourist households: a perspective article

    Article • The Tourist Review, October 2019, Emerald

    Dr. Ulrike Gretzel

  47. The evolution of travel information search research: a perspective article

    Article • The Tourist Review, October 2019, Emerald

    Dr. Ulrike Gretzel

  48. Unlocking women’s sustainability leadership potential: Perceptions of contributions and challenges for women in sustainable development

    Article • World Development, July 2019, Elsevier

    Dr. Ulrike Gretzel

  49. How cityscapes and social media influence each other

    Article • International Journal of Tourism Cities, June 2019, Emerald

    Dr. Ulrike Gretzel

  50. Progress on robotics in hospitality and tourism: a review of the literature

    Article • Journal of Hospitality and Tourism Technology, May 2019, Emerald

    Mr Stanislav Ivanov, Dr Katerina Berezina, Dr. Ulrike Gretzel

  51. 5. The role of social media in creating and addressing overtourism

    Article • May 2019, De Gruyter

    Dr. Ulrike Gretzel

  52. Does it matter that service robots in tourism and hospitality-contexts look/sound/act like humans?

    Article • Journal of Travel & Tourism Marketing, February 2019, Taylor & Francis

    Dr. Ulrike Gretzel, Juho Pesonen

  53. Travel reviews written on mobile phones are different

    Article • Tourism Management, February 2019, Elsevier

    Dr. Ulrike Gretzel

  54. Food and wine trails provide value for businesses and consumers

    Article • February 2019, Taylor & Francis

    Dr. Ulrike Gretzel

  55. Destination Resilience and Smart Tourism Destinations

    Article • Tourism Review International, December 2018, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  56. Reviewing the Past to Inform the Future: A Literature Review of Social Media in Tourism

    Article • Czech Journal of Tourism, December 2018, De Gruyter

    Dr. Ulrike Gretzel

  57. Emojis are a new language that social media influencers use to engage their audiences

    Article • Journal of Marketing Management, July 2018, Taylor & Francis

    Dr. Ulrike Gretzel

  58. How tourism marketers integrate visuals into their social media posts

    Article • International Journal of Semiotics and Visual Rhetoric, July 2018, IGI Global

    Dr. Ulrike Gretzel

  59. A taxonomy of value co-creation on Weibo – a communication perspective

    Article • International Journal of Contemporary Hospitality Management, April 2018, Emerald

    Dr. Ulrike Gretzel

  60. Lack of progress in tourist information search research: a critique of citation behaviour and knowledge development

    Article • Current Issues in Tourism, April 2018, Taylor & Francis

    Dr. Ulrike Gretzel

  61. Use of dynamic pricing strategies by Airbnb hosts

    Article • International Journal of Contemporary Hospitality Management, January 2018, Emerald

    Dr. Ulrike Gretzel

  62. Humour in Firm-initiated Social Media Conversations

    Article • International Journal of Digital Culture and Electronic Tourism, January 2018, Inderscience Publishers

    Dr. Ulrike Gretzel

  63. The Networked Neo-Tribal Gaze

    Article • January 2018, Springer Science + Business Media

    Dr. Ulrike Gretzel

  64. Creating the City Destination of the Future: The Case of Smart Seoul

    Article • January 2018, Springer Science + Business Media

    Dr. Ulrike Gretzel

  65. How social media could help reduce household food waste when tourists prepare meals

    Article • December 2017, Springer Science + Business Media

    Dr. Ulrike Gretzel

  66. Impact of humour on firm-initiated social media conversations

    Article • Information Technology & Tourism, December 2017, Springer Science + Business Media

    Dr. Ulrike Gretzel

  67. Marketing for tourism, hospitality & events: a global & digital approach

    Article • Anatolia, October 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  68. Power of Dramas: A Comparison of Voluntourism Between Chinese and American Film Tourists

    Article • October 2017, Springer Science + Business Media

    Dr. Ulrike Gretzel

  69. Likes—The key to my happiness: The moderating effect of social influence on travel experience

    Article • Information & Management, September 2017, Elsevier

    Dr. Ulrike Gretzel

  70. Advances in Social Media for Travel, Tourism and Hospitality

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel, Lorenzo Cantoni

  71. How influencer marketing works

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  72. A new cultural revolution

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  73. Conclusion

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  74. Sentiment analysis

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  75. #travelselfie

    Article • July 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  76. Tracking tourists’ travel with smartphone-based GPS technology: a methodological discussion

    Article • Information Technology & Tourism, May 2017, Springer Science + Business Media

    Dr. Ulrike Gretzel

  77. Self in Art/Self As Art: Museum Selfies As Identity Work

    Article • Frontiers in Psychology, May 2017, Frontiers

    Dr. Ulrike Gretzel

  78. Pricing in the sharing economy: a hedonic pricing model applied to Airbnb listings

    Article • Journal of Travel & Tourism Marketing, April 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  79. Social media in hospitality and tourism

    Article • April 2017, Taylor & Francis

    Dr. Ulrike Gretzel

  80. What do tourism students know about sustainability and sustainable tourism? An exploratory study of Latin American students

    Article • Journal of Teaching in Travel & Tourism, February 2017, Taylor & Francis

    Blanca Camargo, Dr. Ulrike Gretzel

  81. 6. Online-Marketing in Australien und Neuseeland

    Article • January 2017, De Gruyter

    Dr. Ulrike Gretzel

  82. The Role of Humour in Driving Customer Engagement

    Article • January 2017, Springer Science + Business Media

    Dr. Ulrike Gretzel

  83. Conceptualization of Smart Tourism Destination Competitiveness

    Article • December 2016, Korea Society of Management Information Systems

    Dr. Ulrike Gretzel

  84. The Role of Information and Communication Technologies (ICTs) in Marketing Tourism Experiences

    Article • December 2016, Emerald

    Dr. Ulrike Gretzel

  85. Modern vacations – modern families: new meanings and structures of family vacations

    Article • Annals of Leisure Research, May 2016, Taylor & Francis

    Dr. Ulrike Gretzel

  86. Application of smart tourism to cities

    Article • International Journal of Tourism Cities, May 2016, Emerald

    Dr. Ulrike Gretzel

  87. Tourism and Humour

    Article • Annals of Tourism Research, March 2016, Elsevier

    Dr. Ulrike Gretzel

  88. Selfie-taking as touristic looking

    Article • Annals of Tourism Research, March 2016, Elsevier

    Dr. Ulrike Gretzel

  89. An experience-based taxonomy of branded hotel mobile application features

    Article • Information Technology & Tourism, January 2016, Springer Science + Business Media

    Dr. Ulrike Gretzel

  90. Exploring TripAdvisor

    Article • January 2016, Springer Science + Business Media

    Dr. Ulrike Gretzel

  91. Decision support system

    Article • January 2016, Springer Science + Business Media

    Dr. Ulrike Gretzel

  92. Innovation-Related Organizational Decision-Making: The Case of Responsive Web Design

    Article • January 2016, Springer Science + Business Media

    Dr. Ulrike Gretzel

  93. Conceptualizing tourist videography

    Article • Information Technology & Tourism, November 2015, Springer Science + Business Media

    Dr. Ulrike Gretzel

  94. Special issue on Smart Tourism Systems: Convergence of information technologies, business models, and experiences

    Article • Computers in Human Behavior, September 2015, Elsevier

    Dr. Ulrike Gretzel

  95. Conceptual foundations for understanding smart tourism ecosystems

    Article • Computers in Human Behavior, September 2015, Elsevier

    Dr. Ulrike Gretzel

  96. Smart tourism: foundations and developments

    Article • Electronic Markets, August 2015, Springer Science + Business Media

    Dr. Ulrike Gretzel

  97. Special issue on smart tourism: convergence of information technologies, experiences, and theories

    Article • Electronic Markets, July 2015, Springer Science + Business Media

    Dr. Ulrike Gretzel

  98. Crisis-resistant tourists

    Article • Annals of Tourism Research, July 2015, Elsevier

    Homa Hajibaba, Professor Sara Dolnicar, Dr. Ulrike Gretzel

  99. Erratum

    Article • Tourism Recreation Research, May 2015, Taylor & Francis

    Dr. Ulrike Gretzel

  100. Constructivist Research in Smart Tourism

    Article • February 2015, Korea Society of Management Information Systems

    Dr. Ulrike Gretzel

  101. Editorial : The Role of IT in Tourism

    Article • February 2015, Korea Society of Management Information Systems

    Dr. Ulrike Gretzel

  102. Future research issues in IT and tourism

    Article • Information Technology & Tourism, January 2015, Springer Science + Business Media

    Lorenzo Cantoni, Dr. Ulrike Gretzel

  103. How online communities manage conflict, build cohesion and create identities

    Article • Psychology and Marketing, January 2015, Wiley

    Dr. Ulrike Gretzel

  104. 9. Web 2.0 and 3.0

    Article • January 2015, De Gruyter

    Dr. Ulrike Gretzel

  105. Tourism megatrends

    Article • Tourism Recreation Research, January 2015, Taylor & Francis

    Dr. Ulrike Gretzel

  106. Source Factors in Recommender System Credibility Evaluation

    Article • January 2015, Springer Science + Business Media

    Dr. Ulrike Gretzel

  107. Drivers of Responsive Website Design Innovation by Destination Marketing Organizations

    Article • December 2014, Springer Science + Business Media

    Dr. Ulrike Gretzel

  108. Changing Practices/New Technologies: Photos and Videos on Vacation

    Article • December 2014, Springer Science + Business Media

    Dr. Ulrike Gretzel

  109. Creating Global Leaders with Sustainability Mindsets – Insights from the RMSSN Summer Academy

    Article • Journal of Teaching in Travel & Tourism, April 2014, Taylor & Francis

    Dr. Ulrike Gretzel

  110. Revealing the Nature of Contemporary Tourism Research: Extracting Common Subject Areas through Bibliographic Coupling

    Article • International Journal of Tourism Research, March 2014, Wiley

    Dr. Ulrike Gretzel

  111. Future eDestination Marketing

    Article • Journal of Travel Research, March 2014, SAGE Publications

    Dr. Ulrike Gretzel

  112. Educating the Future of Sustainability

    Article • Sustainability, February 2014, MDPI AG

    Dr. Ulrike Gretzel

  113. Influence of Star Rating and Ownership Structure on Brand Image of Mainland China Hotels

    Article • Journal of China Tourism Research, January 2014, Taylor & Francis

    Dr. Ulrike Gretzel

  114. Cross-Cultural Differences in Social Identity Formation through Travel Blogging

    Article • Journal of Travel & Tourism Marketing, January 2014, Taylor & Francis

    Dr. Ulrike Gretzel

  115. Decision support system, tourism

    Article • January 2014, Springer Science + Business Media

    Dr. Ulrike Gretzel

  116. DAILY DEALS CONSUMPTION: A ROLLER COASTER OF EMOTIONAL EXPERIENCES

    Article • January 2014, Global Alliance of Marketing and Management Associations

    Dr. Ulrike Gretzel

  117. Travelling neo-tribes: conceptualising recreational vehicle users

    Article • Journal of Tourism and Cultural Change, June 2013, Taylor & Francis

    Dr. Ulrike Gretzel

  118. Real Stories About Real Women: Communicating Role Models for Female Tourism Students

    Article • Journal of Teaching in Travel & Tourism, April 2013, Taylor & Francis

    Dr. Ulrike Gretzel

  119. Guest Editors’ Note

    Article • Journal of Teaching in Travel & Tourism, April 2013, Taylor & Francis

    Dr. Ulrike Gretzel

  120. Destination Expertise in Online Travel Communities

    Article • January 2013, Springer Science + Business Media

    Dr. Ulrike Gretzel

  121. Breaking Up is Hard to Do: Why Do Travellers Unlike Travel-Related Organizations?

    Article • January 2013, Springer Science + Business Media

    Dr. Ulrike Gretzel

  122. Persuasive Recommender Systems

    Article • January 2013, Springer Science + Business Media

    Dr. Ulrike Gretzel

  123. Strategic Use of Social Media Affordances for Marketing: A Case Study of Chinese DMOs

    Article • January 2013, Springer Science + Business Media

    Dr. Ulrike Gretzel

  124. NEGLECTED STAKEHOLDER GROUPS: CONCEPTUALISING A DYNAMIC MODEL FOR NEGLECTED STAKEHOLDER ANALYSIS AND ENGAGEMENT

    Article • Corporate Ownership and Control, January 2013, Virtus Interpress

    Dr. Ulrike Gretzel

  125. Communicative functions of Online Travel Review titles

    Article • Studies in Communication Sciences, January 2013, Elsevier

    Dr. Ulrike Gretzel

  126. The Tourism and Leisure Industry

    Article • October 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  127. Informing destination recommender systems design and evaluation through quantitative research

    Article • International Journal of Culture Tourism and Hospitality Research, October 2012, Emerald

    Professor Sara Dolnicar, Dr. Ulrike Gretzel, Professor Andreas H. Zins

  128. Designing persuasive destination websites: A mental imagery processing perspective

    Article • Tourism Management, October 2012, Elsevier

    Dr. Ulrike Gretzel

  129. Perceptions of museum podcast tours: Effects of consumer innovativeness, Internet familiarity and podcasting affinity on performance expectancies

    Article • Tourism Management Perspectives, October 2012, Elsevier

    Dr. Ulrike Gretzel

  130. Future Tourism

    Article • September 2012, Taylor & Francis

    Dr. Ulrike Gretzel, Mr Stanislav Ivanov, Dr. Werner Gronau

  131. Online representations of RVing neo-tribes in the USA and Australia

    Article • Journal of Tourism and Cultural Change, September 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  132. Introduction

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  133. Message Factors

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  134. Receiver and Context Factors

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  135. Directions for Future Research

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  136. Theoretical Background

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  137. Discussion

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  138. Source Factors

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  139. Implications for Recommender System Design

    Article • August 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  140. Official tourism websites: a discourse analysis

    Article • Journal of Tourism History, April 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  141. Effects of podcast tours on tourist experiences in a national park

    Article • Tourism Management, April 2012, Elsevier

    Dr. Ulrike Gretzel

  142. Social Media in Travel, Tourism and Hospitality

    Article • January 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  143. Travel and Tourism

    Article • January 2012, Wiley

    Dr. Ulrike Gretzel

  144. Podcast Tours Experience Questionnaire

    Article • January 2012, American Psychological Association (APA)

    Dr. Ulrike Gretzel

  145. Differences in Social Presence Perceptions

    Article • January 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  146. What’s in a Travel Review Title?

    Article • January 2012, Springer Science + Business Media

    Dr. Ulrike Gretzel

  147. Tourism in Technology Dead Zones: Documenting Experiential Dimensions

    Article • International Journal of Tourism Sciences, January 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  148. TEFI 2011 World Congress “Activating Change in Tourism Education” May 18–21, 2011, Philadelphia, Pennsylvania, United States

    Article • Journal of Teaching in Travel & Tourism, January 2012, Taylor & Francis

    Dr. Ulrike Gretzel

  149. Special Issue of Qualitative Approaches to eMarketing and Online Consumer Behaviour: Guest Editors’ Introduction

    Article • Journal of theoretical and applied electronic commerce research, January 2012, SciELO Comision Nacional de Investigacion Cientifica Y Tecnologica (CONICYT)

    Dr. Ulrike Gretzel

  150. Influence of interactive thematic maps on tourist perceptions: a network analysis

    Article • Journal of Hospitality and Tourism Technology, October 2011, Emerald

    Dr. Ulrike Gretzel

  151. Travel coupon proneness

    Article • Annals of Tourism Research, October 2011, Elsevier

    Dr. Ulrike Gretzel

  152. Media-Induced Voluntourism in Yunnan, China

    Article • Tourism Review International, July 2011, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  153. Intelligent systems in tourism

    Article • Annals of Tourism Research, July 2011, Elsevier

    Dr. Ulrike Gretzel

  154. Facebook as an edutainment medium to engage students in sustainability and tourism

    Article • Journal of Hospitality and Tourism Technology, March 2011, Emerald

    Dr. Ulrike Gretzel

  155. Tourist-Activated Networks: Implications for Dynamic Bundling and EN Route Recommendations

    Article • Information Technology & Tourism, March 2011, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  156. Influence of personality on travel-related consumer-generated media creation

    Article • Computers in Human Behavior, March 2011, Elsevier

    Dr. Ulrike Gretzel

  157. Teaching Based on TEFI Values: A Case Study

    Article • Journal of Teaching in Travel & Tourism, February 2011, Taylor & Francis

    Dr. Ulrike Gretzel

  158. eTourism case studies

    Article • January 2011, Taylor & Francis

    Dr. Ulrike Gretzel, Dr Rosanna Leung

  159. Travel Opinion Leaders and Seekers

    Article • January 2011, Springer Science + Business Media

    Dr. Ulrike Gretzel

  160. Tourism Students' Mental Imagery Ability: Implications for Multimedia Learning Environments

    Article • Journal of Teaching in Travel & Tourism, November 2010, Taylor & Francis

    Dr. Ulrike Gretzel

  161. Drive Tourism

    Article • November 2010, Taylor & Francis

    Dr. Ulrike Gretzel

  162. Creating More Credible and Persuasive Recommender Systems: The Influence of Source Characteristics on Recommender System Evaluations

    Article • October 2010, Springer Science + Business Media

    Dr. Ulrike Gretzel

  163. Tourist Experience

    Article • October 2010, Taylor & Francis

    Dr. Ulrike Gretzel

  164. Role of social media in online travel information search

    Article • Tourism Management, April 2010, Elsevier

    Dr. Ulrike Gretzel

  165. Antecedents and Impacts of Trust in Travel-Related Consumer-Generated Media

    Article • Information Technology & Tourism, April 2010, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  166. Information and Communication Technologies in Tourism 2010

    Article • January 2010, Springer Science + Business Media

    Dr. Ulrike Gretzel

  167. Looking Does not Automatically Lead to Booking: Analysis of Clickstreams on a Chinese Travel Agency Website

    Article • January 2010, Springer Science + Business Media

    Dr. Ulrike Gretzel

  168. Innovation in the Web Marketing Programs of American Convention and Visitor Bureaus

    Article • Information Technology & Tourism, January 2010, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  169. Do Negative Experiences Always Lead to Dissatisfaction? — Testing Attribution Theory in the Context of Online Travel Reviews

    Article • January 2010, Springer Science + Business Media

    Dr. Ulrike Gretzel

  170. Conceptualizing the Creative Tourist Class: Technology, Mobility, and Tourism Experiences

    Article • Tourism Analysis, December 2009, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  171. Quasi-Trial Experiences through Sensory Information on Destination Web Sites

    Article • Journal of Travel Research, October 2009, SAGE Publications

    Dr. Ulrike Gretzel

  172. Assessing Structure in Travel Queries

    Article • Anatolia, June 2009, Taylor & Francis

    Dr. Ulrike Gretzel

  173. Teaching International Tourism: An Interdisciplinary, Field-based Course

    Article • Journal of Teaching in Travel & Tourism, February 2009, Taylor & Francis

    Dr. Ulrike Gretzel

  174. Information and Communication Technologies in Tourism 2009

    Article • January 2009, Springer Science + Business Media

    Dr. Ulrike Gretzel

  175. Das Online-Suchverhalten von Touristen

    Article • Zeitschrift für Tourismuswissenschaft, January 2009, De Gruyter

    Dr. Ulrike Gretzel

  176. Trust in Travel-related Consumer Generated Media

    Article • January 2009, Springer Science + Business Media

    Dr. Ulrike Gretzel

  177. Effectiveness of eBrochures: An Analysis of Use Patterns

    Article • January 2009, Springer Science + Business Media

    Dr. Ulrike Gretzel

  178. Role of Community Informatics in Heritage Tourism Development

    Article • January 2009, Springer Science + Business Media

    Dr. Ulrike Gretzel

  179. Comparison of Deceptive and Truthful Travel Reviews

    Article • January 2009, Springer Science + Business Media

    Dr. Ulrike Gretzel

  180. What Motivates Consumers to Write Online Travel Reviews?

    Article • Information Technology & Tourism, December 2008, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  181. Managing Destination Marketing Organizations: The Tasks, Roles, and Responsibilities of the Convention and Visitors Bureau Executive

    Article • Annals of Tourism Research, October 2008, Elsevier

    Dr. Ulrike Gretzel

  182. Differences in Consumer-Generated Media Adoption and Use: A Cross-National Perspective

    Article • Journal of Hospitality & Leisure Marketing, August 2008, Taylor & Francis

    Dr. Ulrike Gretzel

  183. Semantic Representation of Tourism on the Internet

    Article • Journal of Travel Research, August 2008, SAGE Publications

    Dr. Ulrike Gretzel

  184. The Influence of Perceived Credibility on Preferences for Recommender Systems as Sources of Advice

    Article • Information Technology & Tourism, June 2008, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  185. Information and Communication Technologies in Tourism 2008

    Article • January 2008, Springer Science + Business Media

    Dr. Ulrike Gretzel

  186. Using Location-based Tracking Data to Analyze the Movements of City Tourists

    Article • Information Technology & Tourism, January 2008, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  187. Wineries' Involvement in Promoting Tourism Online: The case of Texas

    Article • PASOS Revista de Turismo y Patrimonio Cultural, January 2008, University of La Laguna

    Dr. Ulrike Gretzel

  188. Measuring Web Site Quality for Online Travel Agencies

    Article • Journal of Travel & Tourism Marketing, October 2007, Taylor & Francis

    Dr. Ulrike Gretzel

  189. Introduction to the Special Issue on Travel Information Search

    Article • Information Technology & Tourism, September 2007, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  190. Effectiveness of Mobile Recommender Systems for Tourist Destinations: A User Evaluation

    Article • September 2007, Institute of Electrical & Electronics Engineers (IEEE)

    Dr. Ulrike Gretzel

  191. Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis

    Article • Journal of Travel Research, August 2007, SAGE Publications

    Dr. Ulrike Gretzel

  192. Behavioural Impacts of Mobile Tour Guides

    Article • January 2007, Springer Science + Business Media

    Dr. Ulrike Gretzel

  193. Web-based Recommenders for Personalized City Tours: A Usage Analysis

    Article • January 2007, Springer Science + Business Media

    Dr. Ulrike Gretzel

  194. Persuasion in Recommender Systems

    Article • International Journal of Electronic Commerce, December 2006, Taylor & Francis

    Dr. Ulrike Gretzel

  195. Searching for the Future: Challenges Faced by Destination Marketing Organizations

    Article • Journal of Travel Research, November 2006, SAGE Publications

    Dr. Ulrike Gretzel

  196. Multicity trip patterns

    Article • Annals of Tourism Research, October 2006, Elsevier

    Dr. Ulrike Gretzel

  197. Tourism Business Frontiers

    Article • August 2006, Taylor & Francis

    Professor Greg Richards, Dr. Ulrike Gretzel

  198. The role of information technology use in American convention and visitors bureaus

    Article • Tourism Management, April 2006, Elsevier

    Dr. Ulrike Gretzel

  199. The transformation of consumer behaviour

    Article • January 2006, Elsevier

    Dr. Ulrike Gretzel

  200. Capturing the Beaten Paths: A Novel Method for Analysing Tourists’ Spatial Behaviour at an Urban Destination

    Article • January 2006, Springer Science + Business Media

    Dr. Ulrike Gretzel

  201. A Field Trial to Elicit Individual Preferences in the Context of a Mobile Dynamic Tour Guide

    Article • January 2006, Springer Science + Business Media

    Dr. Ulrike Gretzel

  202. Travel and Tourism

    Article • January 2004, Wiley

    Dr. Ulrike Gretzel

  203. Intelligent Search Support: Building Search Term Associations for Tourism-Specific Search Engines

    Article • January 2004, Springer Science + Business Media

    Dr. Ulrike Gretzel

  204. Tell Me Who You Are and I Will Tell You Where to Go: Travel Personality Testing for Destination Recommendation Systems

    Article • January 2004, Springer Science + Business Media

    Dr. Ulrike Gretzel

  205. TELL ME WHO YOU ARE AND I WILL TELL YOU WHERE TO GO: USE OF TRAVEL PERSONALITIES IN DESTINATION RECOMMENDATION SYSTEMS

    Article • Information Technology & Tourism, January 2004, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  206. Internet Technology Use by American Convention and Visitors Bureaus

    Article • Journal of Travel Research, February 2003, SAGE Publications

    Dr. Ulrike Gretzel

  207. IMPLEMENTING A KNOWLEDGE-BASED TOURISM MARKETING INFORMATION SYSTEM: THE ILLINOIS TOURISM NETWORK

    Article • Information Technology & Tourism, January 2003, Cognizant Communication Corporation

    Dr. Ulrike Gretzel

  208. Experience-based Internet Marketing: An Exploratory Study of Sensory Experiences Associated with Pleasure Travel to the Midwest United States

    Article • January 2003, Springer Science + Business Media

    Dr. Ulrike Gretzel

  209. The Future of Destination Marketing

    Article • International Journal of Tourism Sciences, January 2003, Taylor & Francis

    Dr. Ulrike Gretzel

  210. Intelligent systems for tourism

    Article • IEEE Intelligent Systems, November 2002, Institute of Electrical & Electronics Engineers (IEEE)

    Dr. Ulrike Gretzel

  211. Behavioral Foundations for Human-Centric Travel Decision-Aid Systems

    Article • January 2002, Springer Science + Business Media

    Dr. Ulrike Gretzel

  212. Multi-City Pleasure Trip Patterns: An Analysis of International Travelers to the U. S.

    Article • January 2002, Springer Science + Business Media

    Dr. Ulrike Gretzel

  213. Implementing Knowledge-Based Interfirm Networks in Heterogeneous B2B Environments: A Case Study of the Illinois Tourism Network

    Article • January 2002, Springer Science + Business Media

    Dr. Ulrike Gretzel

  214. Measuring Effective IT Use among American Convention and Visitors Bureaus

    Article • January 2001, Springer Science + Business Media

    Dr. Ulrike Gretzel

  215. Defining Internet Readiness for the Tourism Industry: Concepts and Case Study

    Article • January 2001, Springer Science + Business Media

    Dr. Ulrike Gretzel

  216. Tourism Managers’ Adoption of Marketing Decision Support Systems

    Article • Journal of Travel Research, November 2000, SAGE Publications

    Dr. Ulrike Gretzel

  217. Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations

    Article • Journal of Travel Research, November 2000, SAGE Publications

    Dr. Ulrike Gretzel

  218. Capacity to Change and Its Influence on Effective IT Use

    Article • January 2000, Springer Science + Business Media

    Dr. Ulrike Gretzel

  219. Meta Analyses of Tourism Research

    Article • Edward Elgar Publishing

    Dr. Ulrike Gretzel

  220. Measuring the Credibility of Recommender Systems

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  221. Premises and promises of social media marketing in tourism

    Article • Taylor & Francis

    Dr. Ulrike Gretzel

  222. Investigating the Effects of Product Type on Online Decision-Making Styles

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  223. Tourist Activated Networks: Implications for Dynamic Packaging Systems in Tourism

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  224. Information Technology: Shaping the Past, Present, and Future of Tourism

    Article • SAGE Publications

    Dr. Ulrike Gretzel

  225. Evaluation of Emerging Technologies in Tourism: The Case of Travel Search Engines

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  226. Persuasiveness of Preference Elicitation Processes in Destination Recommendation Systems

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  227. Use and Impact of Online Travel Reviews

    Article • Springer Science + Business Media

    Dr. Ulrike Gretzel

  228. Nearer to God - transformational experiences of short-term mission travellers.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  229. Narrative design for travel recommender systems.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  230. A behavioural framework for destination recommendation systems design.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  231. Conceptualizing organizational resilience in tourism crisis management.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  232. Perceived host gaze in the context of short-term mission trips.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  233. Travel personality testing for destination recommendation systems.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  234. Information search for travel decisions.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  235. Travel destination choice models.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  236. Deconstructing destination perceptions, experiences, stories and internet search: text analysis in tourism research.

    Article • CABI Publishing

    Dr. Ulrike Gretzel

  237. Introduction

    Article • Taylor & Francis

    Dr. Ulrike Gretzel

  238. Tourism and Social Media

    Article • SAGE Publications

    Dr. Ulrike Gretzel

  239. Marketing using social media applications and concepts

    Article • Taylor & Francis

    Dr. Ulrike Gretzel

  240. Social media

    Article • Taylor & Francis

    Dr. Ulrike Gretzel