All Stories

  1. Stronger Together? Tourists’ Behavioral Responses to Joint Brand Advertising

    Article • Journal of Advertising, September 2020, Taylor & Francis

    Dr Giampaolo Viglia

  2. It makes me feel vulnerable! The impact of public self-disclosure on online complaint behavior

    Article • International Journal of Hospitality Management, July 2020, Elsevier

    Dr Giampaolo Viglia

  3. Strategic consumer behavior in online hotel booking

    Article • Annals of Tourism Research, July 2020, Elsevier

    Dr Giampaolo Viglia

  4. Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth

    Article • Journal of Retailing, July 2020, Elsevier

    Dr Giampaolo Viglia

  5. Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources

    Article • International Journal of Research in Marketing, July 2020, Elsevier

    Dr Giampaolo Viglia

  6. The sharing economy: Psychological mechanisms that affect collaborative consumption

    Article • Psychology and Marketing, April 2020, Wiley

    Dr Giampaolo Viglia

  7. Book Review

    Article • Tourism Management, April 2020, Elsevier

    Dr Giampaolo Viglia

  8. A comparison of hotel ratings between verified and non-verified online review platforms

    Article • International Journal of Culture Tourism and Hospitality Research, February 2020, Emerald

    Dr Giampaolo Viglia

  9. A review of experiments in tourism and hospitality

    Article • Annals of Tourism Research, January 2020, Elsevier

    Dr Giampaolo Viglia, Professor Sara Dolnicar

  10. Be Social! The Impact of Self-Presentation on Peer-to-Peer Accommodation Revenue

    Article • Journal of Travel Research, October 2019, SAGE Publications

    Dr Giampaolo Viglia, Marta Nieto Garcia

  11. The impact of dynamic price variability on revenue maximization

    Article • Tourism Management, October 2019, Elsevier

    Dr Giampaolo Viglia

  12. Revenue and yield management: a perspective article

    Article • Tourism Review, August 2019, Emerald

    Dr Giampaolo Viglia

  13. Predicting consumers’ cheating behavior. The role of mental representation of goods and psychological ownership

    Article • Psychology and Marketing, August 2019, Wiley

    Dr Giampaolo Viglia

  14. Do consumers care about CSR in their online reviews? An empirical analysis

    Article • International Journal of Hospitality Management, August 2019, Elsevier

    Dr Giampaolo Viglia

  15. Food information presentation: consumer preferences when eating out

    Article • British Food Journal, June 2019, Emerald

    Dr Giampaolo Viglia

  16. Technological disruptions in services: lessons from tourism and hospitality

    Article • Journal of Service Management, May 2019, Emerald

    Dr Giampaolo Viglia

  17. Paying Before or Paying After? Timing and Uncertainty in Pay-What-You-Want Pricing

    Article • Journal of Service Research, March 2019, SAGE Publications

    Dr Giampaolo Viglia

  18. When empathy prevents negative reviewing behavior

    Article • Annals of Tourism Research, March 2019, Elsevier

    Dr Giampaolo Viglia

  19. Loss or gain? The role of message framing in hotel guests’ recycling behaviour

    Article • Journal of Sustainable Tourism, November 2018, Taylor & Francis

    Dr Giampaolo Viglia

  20. The dimensions of hotel customer ratings that boost RevPAR

    Article • International Journal of Hospitality Management, September 2018, Elsevier

    Dr Giampaolo Viglia

  21. Introduction to the special issue on innovation, knowledge absorption, judgement and decision-making processes

    Article • European Journal of Management and Business Economics, July 2018, Emerald

    Dr Giampaolo Viglia

  22. Humanize your business. The role of personal reputation in the sharing economy

    Article • International Journal of Hospitality Management, July 2018, Elsevier

    Dr Giampaolo Viglia

  23. How handwriting reduces negative online ratings

    Article • Annals of Tourism Research, June 2018, Elsevier

    Dr Giampaolo Viglia

  24. Beyond chemistry: the role of employee emotional competence in personalized services

    Article • Journal of Services Marketing, May 2018, Emerald

    Dr Giampaolo Viglia

  25. When co-creation pays: stimulating engagement to increase revenues

    Article • International Journal of Contemporary Hospitality Management, April 2018, Emerald

    Dr Giampaolo Viglia, Dr Barbara Neuhofer

  26. The determinants of conversion rates in SME e-commerce websites

    Article • Journal of Retailing and Consumer Services, March 2018, Elsevier

    Dr Giampaolo Viglia

  27. The determinants of stakeholder engagement in digital platforms

    Article • Journal of Business Research, December 2017, Elsevier

    Dr Giampaolo Viglia

  28. Book Review

    Article • Tourism Management, December 2017, Elsevier

    Dr Giampaolo Viglia

  29. Personal or Product Reputation? Optimizing Revenues in the Sharing Economy

    Article • Journal of Travel Research, November 2017, SAGE Publications

    Dr Giampaolo Viglia

  30. When distinction does not pay off - Investigating the determinants of European agritourism prices

    Article • Journal of Business Research, November 2017, Elsevier

    Dr Giampaolo Viglia

  31. Entrepreneurial overconfidence and its impact upon performance

    Article • International Small Business Journal Researching Entrepreneurship, November 2016, SAGE Publications

    Professor Dean A Patton, Dr Giampaolo Viglia

  32. Disruptive innovations

    Article • Information Technology & Tourism, November 2016, Springer Science + Business Media

    Dr Giampaolo Viglia

  33. Exploring How Video Digital Storytelling Builds Relationship Experiences

    Article • Psychology and Marketing, November 2016, Wiley

    Dr Giampaolo Viglia

  34. What are we eating? Consumer information requirement within a workplace canteen

    Article • Food Quality and Preference, October 2016, Elsevier

    Dr Giampaolo Viglia, Professor of Public Health Ann Hemingway

  35. The influence of e-word-of-mouth on hotel occupancy rate

    Article • International Journal of Contemporary Hospitality Management, September 2016, Emerald

    Dr Giampaolo Viglia

  36. Strategic and tactical price decisions in hotel revenue management

    Article • Tourism Management, August 2016, Elsevier

    Dr Giampaolo Viglia

  37. Who Am I? How Compelling Self-storytelling Builds Digital Personal Reputation

    Article • Journal of Interactive Marketing, August 2016, Elsevier

    Dr Giampaolo Viglia

  38. Price Competition within and between Airlines and High-Speed Trains: The Case of the Milan—Rome Route

    Article • Tourism Economics, April 2016, SAGE Publications

    Dr Giampaolo Viglia

  39. The exploration of hotel reference prices under dynamic pricing scenarios and different forms of competition

    Article • International Journal of Hospitality Management, January 2016, Elsevier

    Dr Giampaolo Viglia

  40. Turning ideas into products: subjective well-being in co-creation

    Article • Service Industries Journal, March 2015, Taylor & Francis

    Dr Giampaolo Viglia

  41. Correlation Between Anomalies and Theories of Mental Accounting

    Article • SSRN Electronic Journal, January 2015, Elsevier

    Dr Giampaolo Viglia, Manel Baucells

  42. How social comparison influences reference price formation in a service context

    Article • Journal of Economic Psychology, December 2014, Elsevier

    Dr Giampaolo Viglia

  43. Please, talk about it! When hotel popularity boosts preferences

    Article • International Journal of Hospitality Management, September 2014, Elsevier

    Dr Giampaolo Viglia

  44. Pricing, Online Marketing Behavior, and Analytics

    Article • January 2014, Springer Science + Business Media

    Dr Giampaolo Viglia

  45. Dynamic pricing strategies: Evidence from European hotels

    Article • International Journal of Hospitality Management, March 2012, Elsevier

    Dr Giampaolo Viglia