When empathy prevents negative reviewing behavior

Rebecca Pera, Giampaolo Viglia, Laura Grazzini, Daniele Dalli
  • Annals of Tourism Research, March 2019, Elsevier
  • DOI: 10.1016/j.annals.2019.01.005

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http://dx.doi.org/10.1016/j.annals.2019.01.005

The following have contributed to this page: Dr Giampaolo Viglia