Current affiliation: Nanyang Technological UniversityPrimary location: Singapore
Published in:Journal of Knowledge ManagementPublication date:2013-03-29
Many companies are engaging with various social media tools, but what do they get out of it? Firstly, it’s a place for them to market their product...
Published in:Journal of the Association for Information Science and TechnologyPublication date:2014-05-12
Understanding Review Helpfulness as a Function of Reviewer Reputation, Review Rating, and Review Depth
It highlights how users of Amazon.com can write helpful reviews to meet the information needs of the online community.
Published in:Online Information ReviewPublication date:2015-02-09
It shows how the effectiveness of answers submitted on Yahoo! Answers varies as a function of answerers' expertise.
Published in:Online Information ReviewPublication date:2014-07-07
It uncovers textual nuances in authentic positive reviews, fake positive reviews, authentic negative reviews, and fake negative reviews.
Published in:2014 Science and Information ConferencePublication date:2014-08-01
Readability and writing style offer telltale signs to distinguish between authentic and fake online user-generated reviews.
Published in:Active Media TechnologyPublication date:2013-01-01
It deals with the use of community policing to fight web spam.
Published in:Ninth International Conference on Digital Information Management (ICDIM 2014)Publication date:2014-09-01
How do spammers write fake reviews? What strategies and rhetorical devices do they employ to sound convincing? How do they ensure that they will no...
It makes an analytical comparison between English and Chinese question answering sites.
Published in:International Journal of Advanced Computer Science and ApplicationsPublication date:2014-01-01
It shows the extent to which spammers are adept in passing fake positive reviews as authentic.
Published in:International Journal of Green ComputingPublication date:2013-06-01
A Tale of Two Organizations
It highlights opportunities as well as difficulties for organizations in adopting sustainable computing.
Published in:Proceedings of the 8th International Conference on Ubiquitous Information Management and Communication - ICUIMC '14Publication date:2014-01-01
It shows the extent to which spammers are adept in passing fake negative reviews on hotels as authentic.
Published in:Proceedings of the 9th International Conference on Ubiquitous Information Management and Communication - IMCOM '15Publication date:2015-01-01
It shows the role played by understandability, level of details, writing style, and cognition indicators in reviews to predict their authenticity.
Published in:Journal of the American Society for Information Science and TechnologyPublication date:2013-07-30
So Fast so Good: An Analysis of Answer Quality and Answer Speed in Community Question-Answering Sites
In the context of community question answering sites, it sheds light on the conundrum: Are fast answers good? Are good answers fast?
Published in:2015 Science and Information Conference (SAI)Publication date:2015-07-01
It sets out to answer, "Are authentic reviews consistently superior to fake reviews in terms of their ease of reading, level of details, and style ...
Published in:Computers in Human BehaviorPublication date:2016-01-01
Are highly helpful reviews guaranteed to be rich in information quality? Can the quality of reviews with limited helpfulness be assumed to be poor?...
Published in:Tourism ManagementPublication date:2016-04-01
It offers implications to managers and destination marketers on how to cater to the varying needs of different travellers visiting different geogra...
Published in:Digital Libraries: Providing Quality InformationPublication date:2015-01-01
It highlights circumstances when Internet users can be deceived by health rumors.
Published in:2015 6th International Conference on Computing, Communication and Networking Technologies (ICCCNT)Publication date:2015-07-01
It uses classification by voting among logistic regression, C4.5, Support Vector Machine (SVM), JRip, and Random Forest classifiers to separate fak...
Published in:Journal of Information SciencePublication date:2016-07-10
All fake reviews are not created equal. This paper is one of the earliest to uncover nuances in fake reviews across luxury, budget and mid-range ho...
Published in:2015 IEEE Conference on e-Learning, e-Management and e-Services (IC3e)Publication date:2015-08-01
It demonstrates the possibility to gamify humanities education, specifically, history and culture in the context of Singapore.
Published in:Journal of Information SciencePublication date:2015-06-18
It offers insights into the factors that make questions on Stack Overflow likely to receive answers.
Published in:2016 SAI Computing Conference (SAI)Publication date:2016-07-01
It highlights the kind of online rumors to which we are highly susceptible. We need to be more discerning in processing online information.
Published in:Internet ResearchPublication date:2017-04-03
Validation across positive, negative and moderate polarities
The paper serves as an example of Information Systems theory-building. It distills the essence of major deception theories to understand difference...