All Stories

  1. Multigroup Analysis in Information Systems Research using PLS-PM

    Article • ACM SIGMIS Database the DATABASE for Advances in Information Systems, July 2022, ACM (Association for Computing Machinery)

    Florian Schuberth, Jörg Henseler

  2. Counterpoint

    Article • ACM SIGMIS Database the DATABASE for Advances in Information Systems, December 2021, ACM (Association for Computing Machinery)

    Jörg Henseler, Florian Schuberth

  3. To perform or not to perform? How strategic orientations influence the performance of Social Entrepreneurship Organizations

    Article • Cogent Business & Management, August 2019, Taylor & Francis

    Jörg Henseler

  4. Thinking outside the box: a neuroscientific perspective on trust in B2B relationships

    Article • March 2018, Emerald

    Jörg Henseler

  5. In for a penny, in for a pound? Exploring mutual endorsement effects between celebrity CEOs and corporate brands

    Article • Journal of Product & Brand Management, March 2018, Emerald

    Jörg Henseler

  6. The behavioural response of the professional buyer on social cues from the vendor and how to measure it

    Article • Journal of Business and Industrial Marketing, February 2018, Emerald

    Jörg Henseler

  7. The internal audit dilemma – the impact of executive directors versus audit committees on internal auditing work

    Article • Managerial Auditing Journal, October 2017, Emerald

    Jörg Henseler

  8. Estimating hierarchical constructs using consistent partial least squares

    Article • Industrial Management & Data Systems, April 2017, Emerald

    Jörg Henseler

  9. Testing moderating effects in PLS path models with composite variables

    Article • Industrial Management & Data Systems, October 2016, Emerald

    Jörg Henseler

  10. Is co-creation really a booster for brand equity? The role of co-creation in observer-based brand equity (OBBE)

    Article • Journal of Product & Brand Management, May 2016, Emerald

    Jörg Henseler

  11. Testing measurement invariance of composites using partial least squares

    Article • International Marketing Review, May 2016, Emerald

    Jörg Henseler, Christian M. Ringle

  12. Using PLS path modeling in new technology research: updated guidelines

    Article • Industrial Management & Data Systems, February 2016, Emerald

    Jörg Henseler

  13. On the Emancipation of PLS-SEM: A Commentary on Rigdon (2012)

    Article • Long Range Planning, June 2014, Elsevier

    Jörg Henseler, Christian M. Ringle

  14. Common Beliefs and Reality About PLS

    Article • Organizational Research Methods, April 2014, SAGE Publications

    Jörg Henseler, Christian M. Ringle

  15. Using customer contact centres as relationship marketing instruments

    Article • Service Business, December 2013, Springer Science + Business Media

    Jörg Henseler

  16. Physicians' appraisal of mobile health monitoring

    Article • Service Industries Journal, October 2013, Taylor & Francis

    Jörg Henseler

  17. Customer-Care-Center-Qualität: Messung und Nutzung

    Article • Marketing Review St Gallen, March 2013, Springer Science + Business Media

    Jörg Henseler

  18. Response Strategies in Strategic Alliances

    Article • Long Range Planning, October 2012, Elsevier

    Jörg Henseler, Professor Olivier Furrer

  19. Exploring Unanticipated Consequences of Strategy Amongst Stakeholder Segments: The Case of a European Revenue Service

    Article • Long Range Planning, October 2012, Elsevier

    Jörg Henseler

  20. Reducing employee turnover through customer contact center job quality

    Article • The International Journal of Human Resource Management, October 2012, Taylor & Francis

    Jörg Henseler

  21. Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels

    Article • Journal of Supply Chain Management, April 2012, Wiley

    Jörg Henseler

  22. Creating customer loyalty through service customization

    Article • European Journal of Marketing, March 2012, Emerald

    Jörg Henseler

  23. Goodness-of-fit indices for partial least squares path modeling

    Article • Computational Statistics, March 2012, Springer Science + Business Media

    Jörg Henseler

  24. Job quality in the customer contact centre: conceptual foundation and scale development

    Article • Service Industries Journal, February 2012, Taylor & Francis

    Jörg Henseler

  25. Analysing quadratic effects of formative constructs by means of variance-based structural equation modelling

    Article • European Journal of Information Systems, January 2012, Taylor & Francis

    Jörg Henseler, Dr Bradley James Wilson

  26. PLS-MGA: A Non-Parametric Approach to Partial Least Squares-based Multi-Group Analysis

    Article • January 2012, Springer Science + Business Media

    Jörg Henseler

  27. Why generalized structured component analysis is not universally preferable to structural equation modeling

    Article • Journal of the Academy of Marketing Science, December 2011, Springer Science + Business Media

    Jörg Henseler

  28. Linear indices in nonlinear structural equation models: best fitting proper indices and other composites

    Article • Quality & Quantity, August 2011, Springer Science + Business Media

    Jörg Henseler

  29. Perceived customer contact centre quality: conceptual foundation and scale development

    Article • Service Industries Journal, June 2011, Taylor & Francis

    Jörg Henseler

  30. Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results

    Article • January 2011, Emerald

    Jörg Henseler, Christian M. Ringle

  31. A cross-cultural comparison of brand extension success factors: A meta-study

    Article • Journal of Brand Management, September 2010, Springer Science + Business Media

    Jörg Henseler

  32. A Comparison of Approaches for the Analysis of Interaction Effects Between Latent Variables Using Partial Least Squares Path Modeling

    Article • Structural Equation Modeling A Multidisciplinary Journal, January 2010, Taylor & Francis

    Jörg Henseler

  33. Handbook of Partial Least Squares

    Article • January 2010, Springer Science + Business Media

    Jörg Henseler, Dr Bradley James Wilson

  34. A Comparative Study on Parameter Recovery of Three Approaches to Structural Equation Modeling: A Rejoinder

    Article • SSRN Electronic Journal, January 2010, Elsevier

    Jörg Henseler

  35. An empirical comparison of the efficacy of covariance-based and variance-based SEM

    Article • International Journal of Research in Marketing, December 2009, Elsevier

    Jörg Henseler

  36. Editorial: Perspectives on Partial Least Squares

    Article • November 2009, Springer Science + Business Media

    Jörg Henseler

  37. Testing Moderating Effects in PLS Path Models: An Illustration of Available Procedures

    Article • November 2009, Springer Science + Business Media

    Jörg Henseler

  38. On the convergence of the partial least squares path modeling algorithm

    Article • Computational Statistics, August 2009, Springer Science + Business Media

    Jörg Henseler

  39. A Comparison Between Experimental and Authentic Blood/Serum Ratios of 3,4-Methylenedioxymethamphetamine and 3,4-Methylenedioxyamphetamine

    Article • Journal of Analytical Toxicology, June 2009, Oxford University Press (OUP)

    Jörg Henseler

  40. An Empirical Comparison of the Efficacy of Covariance-Based and Variance-Based SEM

    Article • SSRN Electronic Journal, January 2009, Elsevier

    Jörg Henseler

  41. Determination of Morphine and 6-Acetylmorphine in Blood With Use of Dried Blood Spots

    Article • Therapeutic Drug Monitoring, December 2008, Wolters Kluwer Health

    Jörg Henseler

  42. Was bedeutet Trägheit? Begriff und Wirkung der Trägheit im Rahmen des Wechselverhaltens von Konsumenten im Strommarkt

    Article • der markt, September 2006, Springer Science + Business Media

    Jörg Henseler

  43. Das Wechselverhalten von Konsumenten im Strommarkt

    Article • January 2006, Springer Science + Business Media

    Jörg Henseler

  44. Using Partial Least Squares Path Modeling in Advertising Research: Basic Concepts and Recent Issues

    Article • Edward Elgar Publishing

    Jörg Henseler, Christian M. Ringle