All Stories

  1. Driving Fan Engagement: The Role of Orientation, Value Creation, and Community Dynamics in Sports Fan Pages

    Article • Journal of Consumer Behaviour, July 2026, Wiley

    Professor Josip Mikulic

  2. Google Trends and Baidu index data in tourism demand forecasting: A critical assessment of recent applications

    Article • Tourism Management, October 2025, Elsevier

    Professor Josip Mikulic

  3. Large language models in tourism research: Support, substitution, or something else?

    Article • Annals of Tourism Research, September 2025, Elsevier

    Professor Josip Mikulic

  4. The hidden geography of tourism firm spending: Tracking economic leakages with firm-to-firm transactions

    Article • Annals of Tourism Research, May 2025, Elsevier

    Professor Josip Mikulic

  5. Tourism boom, housing doom: Excessive tourism and international emigration

    Article • Annals of Tourism Research, November 2024, Elsevier

    Professor Josip Mikulic

  6. Bonding with the destination brand during crisis: the role of message consistency

    Article • Journal of Hospitality and Tourism Insights, October 2024, Emerald

    Professor Josip Mikulic

  7. Choosing the right fit: A practical guide to selecting measurement models for tourism constructs

    Article • Tourism Management, August 2024, Elsevier

    Professor Josip Mikulic

  8. Tourism SME default: A note on predictors

    Article • Tourism Management, August 2024, Elsevier

    Professor Josip Mikulic

  9. An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach

    Article • Journal of Hospitality Marketing & Management, March 2024, Taylor & Francis

    Professor Tahir Albayrak, Professor Josip Mikulic

  10. Assessing a Model of Customer Rage: Does Customer Entitlement Moderate Relationships Between Rage Emotions, Expressions and Behaviors?

    Article • Journal of Travel Research, December 2023, SAGE Publications

    Dr. S. Mostafa Rasoolimanesh, Professor Josip Mikulic

  11. Asymmetric effects of wellness destination and wellness facility attributes on tourist satisfaction

    Article • The Tourist Review, October 2023, Emerald

    Professor Josip Mikulic

  12. Travel intentions in pandemic circumstances – the case of Balkan tourists

    Article • Economic Research-Ekonomska Istraživanja, November 2022, Taylor & Francis

    Professor Josip Mikulic

  13. Understanding prevention measures and tourist behavior in Croatia during the COVID-19 pandemic. A mixed-method approach

    Article • Economic Research-Ekonomska Istraživanja, October 2022, Taylor & Francis

    Professor Josip Mikulic

  14. Antecedents and moderators of positive word of mouth communication among tourist destination residents during the COVID-19 pandemic

    Article • Current Issues in Tourism, October 2022, Taylor & Francis

    Professor Josip Mikulic

  15. The impact of integrated marketing communications consistency on destination brand equity in times of uncertainty: the case of Croatia

    Article • The Tourist Review, October 2022, Emerald

    Professor Josip Mikulic

  16. On the validity and meaningfulness of higher-order reflective constructs: A rejoinder

    Article • Tourism Management, October 2022, Elsevier

    Professor Josip Mikulic

  17. Reflective and composite scales in tourism and hospitality research: revising the scale development procedure

    Article • International Journal of Contemporary Hospitality Management, September 2022, Emerald

    Dr. S. Mostafa Rasoolimanesh, Professor Josip Mikulic

  18. Spatial spillovers of tourism activity on housing prices: The case of Croatia

    Article • Tourism Economics, June 2022, SAGE Publications

    Dr. Nebojsa Stojcic, Professor Josip Mikulic

  19. High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms

    Article • Tourism Management, April 2022, Elsevier

    Dr. Nebojsa Stojcic, Professor Josip Mikulic

  20. Fallacy of higher-order reflective constructs

    Article • Tourism Management, April 2022, Elsevier

    Professor Josip Mikulic

  21. A critical review of moderation analysis in tourism and hospitality research toward robust guidelines

    Article • International Journal of Contemporary Hospitality Management, October 2021, Emerald

    Dr. S. Mostafa Rasoolimanesh, Professor Josip Mikulic

  22. The effect of tourism activity on housing affordability

    Article • Annals of Tourism Research, September 2021, Elsevier

    Dr. Nebojsa Stojcic, Professor Josip Mikulic

  23. The Mediating Role of Major Sport Events in Visitors’ Satisfaction, Dissatisfaction, and Intention to Revisit a Destination

    Article • Societies, July 2021, MDPI AG

    Sanela Škorić, Professor Josip Mikulic

  24. How to use spontaneous customer comments to identify nonlinear background of satisfaction with restaurant services

    Article • Benchmarking for Quality Management & Technology, May 2021, Emerald

    Dr Gerson Tontini, Professor Josip Mikulic

  25. Expatriate Adjustment and Engagement with Host Country Gastronomy: Investigating The Role of Identity Projects

    Article • Journal of Hospitality & Tourism Research, May 2021, SAGE Publications

    Professor Josip Mikulic

  26. The Factor Structure of Medical Tourist Satisfaction: Exploring Key Drivers of Choice, Delight, and Frustration

    Article • Journal of Hospitality & Tourism Research, January 2021, SAGE Publications

    Professor Josip Mikulic

  27. Building brand equity through communication consistency in luxury hotels: an impact-asymmetry analysis

    Article • Journal of Hospitality and Tourism Insights, June 2020, Emerald

    Professor Josip Mikulic

  28. Additive manufacturing: empirical evidence for supply chain integration and performance from the automotive industry

    Article • Supply Chain Management An International Journal, August 2019, Emerald

    Professor Josip Mikulic

  29. DERIVED-IMPORTANCE PERFORMANCE ANALYSIS AS A TOOL TO IDENTIFY PRIORITIES FOR DESTINATION PRODUCT DEVELOPMENT

    Article • Poslovna izvrsnost - Business excellence, June 2019, Faculty of Economics and Business, University of Zagreb

    Professor Josip Mikulic

  30. Designing Work for Mental Health: The Moderating Role of Job Resources

    Article • Drustvena istrazivanja, February 2019, Institute of Social Sciences Ivo Pilar

    Professor Josip Mikulic

  31. Reflective versus formative confusion in SEM based tourism research: A critical comment

    Article • Tourism Management, October 2018, Elsevier

    Professor Josip Mikulic

  32. Towards an end of measurement misspecification in tourism research: Grammar of theoretical constructs, focus of thought and mind traps

    Article • Tourism Management, October 2018, Elsevier

    Professor Josip Mikulic

  33. Strategic crisis management in tourism: An application of integrated risk management principles to the Croatian tourism industry

    Article • Journal of Destination Marketing & Management, March 2018, Elsevier

    Professor Josip Mikulic

  34. FRAMING RESEARCH AT THE TOURISM AND TERRORISM NEXUS

    Article • Acta Turistica, December 2017, Faculty of Economics and Business, University of Zagreb

    Professor Marina Dabic, Professor Josip Mikulic

  35. MEDICAL TOURIST SATISFACTION AND DISSATISFACTION WITH DENTAL CARE SERVICES: AN EXPLORATORY CASE STUDY

    Article • November 2017, University of Rijeka, Faculty of Tourism and Hospitality Management

    Professor Josip Mikulic, Professor Josip Mikulic

  36. Campsite choice and the camping tourism experience: Investigating decisive campsite attributes using relevance-determinance analysis

    Article • Tourism Management, April 2017, Elsevier

    Professor Josip Mikulic

  37. Airline loyalty determinants among business travelers: empirical evidence from Croatia

    Article • Transportation Letters, January 2017, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  38. Exploring Integrated Marketing Communications, Brand Awareness, and Brand Image in Hospitality Marketing: A Cross-Cultural Approach

    Article • Market-Tržište, December 2016, Faculty of Economics and Business, University of Zagreb

    Professor Josip Mikulic

  39. The Kano model in tourism research: A critical note

    Article • Annals of Tourism Research, November 2016, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  40. An extended framework for analysing higher education performance

    Article • Total Quality Management & Business Excellence, October 2016, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  41. Tourism spending behaviour – a dynamic panel investigation

    Article • Tourism Economics, September 2016, SAGE Publications

    Dr Anita Ceh Casni, Professor Josip Mikulic, Professor Josip Mikulic

  42. Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment

    Article • Current Issues in Tourism, July 2016, Taylor & Francis

    Professor Josip Mikulic

  43. Identifying drivers of destination attractiveness in a competitive environment: A comparison of approaches

    Article • Journal of Destination Marketing & Management, June 2016, Elsevier

    Professor Josip Mikulic

  44. The relationship between brand strength and tourism intensity: empirical evidence from the EU capital cities

    Article • International Journal of Culture Tourism and Hospitality Research, March 2016, Emerald

    Professor Josip Mikulic

  45. Customer-based brand equity building

    Article • Journal Of Vacation Marketing, February 2016, SAGE Publications

    Professor Josip Mikulic, Professor Josip Mikulic

  46. Importance-performance analysis: common misuse of a popular technique

    Article • International Journal of Market Research, January 2016, WARC Limited

    Professor Marina Dabic, Professor Josip Mikulic, Professor Josip Mikulic

  47. Propensity to Travel: What Is the Macro-Data Telling Us?

    Article • January 2016, Springer Science + Business Media

    Professor Josip Mikulic, Professor Josip Mikulic

  48. Key-Driver Analysis with Extended Back-Propagation Neural Network Based Importance-Performance Analysis (BPNN-IPA)

    Article • October 2015, Springer Science + Business Media

    Professor Josip Mikulic

  49. Critical Factors of the Maritime Yachting Tourism Experience: An Impact-Asymmetry Analysis of Principal Components

    Article • Journal of Travel & Tourism Marketing, April 2015, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  50. Destination Attractiveness Drivers among Urban Hostel Tourists: An Analysis of Frustrators and Delighters

    Article • International Journal of Tourism Research, March 2015, Wiley

    Professor Josip Mikulic, Professor Josip Mikulic

  51. Weighting indicators of tourism sustainability: A critical note

    Article • Ecological Indicators, January 2015, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  52. Work characteristics and work performance of knowledge workers

    Article • EuroMed Journal of Business, August 2014, Emerald

    Professor Josip Mikulic, Professor Josip Mikulic

  53. Exploring drivers of student satisfaction and dissatisfaction: an assessment of impact-asymmetry and impact-range

    Article • Total Quality Management & Business Excellence, June 2014, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  54. Research Note: Measuring Tourism Sustainability: An Empirical Comparison of Different Weighting Procedures Used in Modelling Composite Indicators

    Article • Tourism Economics, April 2014, SAGE Publications

    Professor Josip Mikulic, Professor Josip Mikulic

  55. An Extended Neural Network-Based Importance-Performance Analysis for Enhancing Wine Fair Experience

    Article • Journal of Travel & Tourism Marketing, November 2012, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  56. The Factor Structure of Tourist Satisfaction at Pilgrimage Destinations: the Case of Medjugorje

    Article • International Journal of Tourism Research, June 2012, Wiley

    Professor Josip Mikulic, Professor Josip Mikulic

  57. Using dummy regression to explore asymmetric effects in tourist satisfaction: A cautionary note

    Article • Tourism Management, June 2012, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  58. Accounting for dynamics in attribute-importance and for competitor performance to enhance reliability of BPNN-based importance–performance analysis

    Article • Expert Systems with Applications, April 2012, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  59. Rethinking the importance grid as a research tool for quality managers

    Article • Total Quality Management & Business Excellence, September 2011, Taylor & Francis

    Professor Josip Mikulic, Professor Josip Mikulic

  60. What drives passenger loyalty to traditional and low-cost airlines? A formative partial least squares approach

    Article • Journal of Air Transport Management, July 2011, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  61. Evaluating hotel animation programs at Mediterranean sun-and-sea resorts: An impact-asymmetry analysis

    Article • Tourism Management, June 2011, Elsevier

    Professor Josip Mikulic, Professor Josip Mikulic

  62. A critical review of techniques for classifying quality attributes in the Kano model

    Article • Managing Service Quality, January 2011, Emerald

    Professor Josip Mikulic, Professor Josip Mikulic

  63. Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis

    Article • Managing Service Quality, November 2008, Emerald

    Professor Josip Mikulic, Professor Josip Mikulic