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  1. Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery

    Article • International Journal of Hospitality Management, September 2025, Elsevier

    Professor Tahir Albayrak

  2. New for old? How does augmented reality encourage tourist engagement towards a heritage site?

    Article • Journal of Hospitality and Tourism Technology, August 2025, Emerald

    Professor Tahir Albayrak

  3. Generation of customer engagement by hotel service atmosphere: The mediating role of flow experience

    Article • Tourism and Hospitality Research, July 2025, SAGE Publications

    Professor Tahir Albayrak

  4. Determinants of user behavior in 360º virtual tours: a hybrid analytical approach with PLS-SEM and fsQCA

    Article • Journal of Travel & Tourism Marketing, June 2025, Taylor & Francis

    Professor Tahir Albayrak

  5. Quantitative research methods in adventure tourism

    Article • February 2025, Taylor & Francis

    Professor Tahir Albayrak

  6. Examining Civic Participation across Diverse Contexts: Insights from the Co-creation Radar

    Article • December 2024, De Gruyter

    Mikko Rask, Professor Tahir Albayrak

  7. The impacts of Metaverse on tourist behaviour and marketing implications

    Article • Current Issues in Tourism, March 2024, Taylor & Francis

    Professor Tahir Albayrak

  8. An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach

    Article • Journal of Hospitality Marketing & Management, March 2024, Taylor & Francis

    Professor Tahir Albayrak

  9. Determinants of religious tourists’ social media usage behaviour

    Article • Current Issues in Tourism, November 2023, Taylor & Francis

    Professor Tahir Albayrak

  10. Building customer citizenship behaviour through mobile application quality: the mediating role of flow experience and customer engagement

    Article • Current Issues in Tourism, July 2023, Taylor & Francis

    Professor Tahir Albayrak

  11. Situational Analysis of Hotels’ Social Media: The Sample of Five Destinations in Europe

    Article • Anatolia Turizm Araştırmaları Dergisi, June 2022, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  12. The Use of Mobile Applications for Travel Booking: Impacts of Application Quality and Brand Trust

    Article • Journal Of Vacation Marketing, December 2021, SAGE Publications

    Professor Tahir Albayrak

  13. Big data use in determining competitive position: The case of theme parks in Hong Kong

    Article • Journal of Destination Marketing & Management, December 2021, Elsevier

    Professor Tahir Albayrak

  14. How to create flow experience during travel: The role of destination attributes

    Article • Journal Of Vacation Marketing, November 2021, SAGE Publications

    Professor Tahir Albayrak

  15. Hotel customer segmentation according to eco-service quality perception: the case of Russian tourists

    Article • Journal of Hospitality and Tourism Insights, March 2021, Emerald

    Professor Tahir Albayrak

  16. Social media usage behaviours of religious tourists: The cases of the Vatican, Mecca, and Jerusalem

    Article • International Journal of Tourism Research, March 2021, Wiley

    Professor Tahir Albayrak

  17. A quality measurement proposal for corporate social network sites: the case of hotel Facebook page

    Article • Current Issues in Tourism, December 2020, Taylor & Francis

    Professor Tahir Albayrak

  18. How does perceived crowding moderate tourist shopping experience and satisfaction relationship?

    Article • International Journal of Tourism Cities, September 2020, Emerald

    Professor Tahir Albayrak

  19. Perceived value and its impact on travel outcomes in youth tourism

    Article • Journal of Outdoor Recreation and Tourism, September 2020, Elsevier

    Professor Tahir Albayrak

  20. Flow, satisfaction and storytelling: a causal relationship? Evidence from scuba diving in Turkey

    Article • Current Issues in Tourism, August 2020, Taylor & Francis

    Professor Tahir Albayrak

  21. Destinasyon Pazarlama Organizasyonlarının Sosyal Medya Performansının Kıyaslanması

    Article • Anatolia Turizm Araştırmaları Dergisi, August 2020, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  22. Does perceived risk really matter in travel behaviour?

    Article • Journal Of Vacation Marketing, June 2020, SAGE Publications

    Professor Tahir Albayrak

  23. Mass tourism underwater: a segmentation approach to motivations of scuba diving holiday tourists

    Article • Tourism Geographies, November 2019, Taylor & Francis

    Professor Tahir Albayrak

  24. Customer Loyalty Towards Travel Agency Websites: The Role of Trust and Hedonic Value

    Article • Journal of Quality Assurance in Hospitality & Tourism, May 2019, Taylor & Francis

    Professor Tahir Albayrak

  25. The effects of mood and personality type on service quality perception and customer satisfaction

    Article • International Journal of Culture Tourism and Hospitality Research, May 2019, Emerald

    Professor Tahir Albayrak

  26. The inclusion of competitor information in the three-factor theory of customer satisfaction

    Article • International Journal of Contemporary Hospitality Management, April 2019, Emerald

    Professor Tahir Albayrak

  27. Do tourists have different motivations for online travel purchasing? A segmentation of the Russian market

    Article • Journal Of Vacation Marketing, December 2018, SAGE Publications

    Professor Tahir Albayrak

  28. Examining the relationship between tourist motivation and satisfaction by two competing methods

    Article • Tourism Management, December 2018, Elsevier

    Professor Tahir Albayrak

  29. Exploring religious tourist experiences in Jerusalem: The intersection of Abrahamic religions

    Article • Tourism Management, December 2018, Elsevier

    Professor Tahir Albayrak

  30. Destination Evaluations of Rock Climbing Tourists: The Case of Geyikbayırı, Antalya

    Article • Anatolia Turizm Araştırmaları Dergisi, November 2018, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  31. Analysis of destination competitiveness by IPA and IPCA methods: The case of Costa Brava, Spain against Antalya, Turkey

    Article • Tourism Management Perspectives, October 2018, Elsevier

    Professor Tahir Albayrak, M.ROSARIO GONZÁLEZ-RODRÍGUEZ

  32. A motivation-based segmentation of holiday tourists participating in white-water rafting

    Article • Journal of Destination Marketing & Management, September 2018, Elsevier

    Professor Tahir Albayrak

  33. An investigation of the domestic and foreign tourists’ museum visit experiences

    Article • International Journal of Culture Tourism and Hospitality Research, August 2018, Emerald

    Professor Tahir Albayrak

  34. Assessing daily tour service quality: A proposal for a DAILYSERV scale

    Article • Journal of Destination Marketing & Management, March 2018, Elsevier

    Professor Tahir Albayrak

  35. Web Sitesi Hizmet Kalitesinin Müşteri Memnuniyetine Etkisi

    Article • Anatolia Turizm Araştırmaları Dergisi, December 2017, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  36. Classifying Daily Tour Service Attributes by Three-Factor Theory of Customer Satisfaction

    Article • Journal of Quality Assurance in Hospitality & Tourism, August 2017, Taylor & Francis

    Professor Tahir Albayrak

  37. Analysis of congress destinations' competitiveness using importance performance competitor analysis

    Article • Journal of Convention & Event Tourism, April 2017, Taylor & Francis

    Professor Tahir Albayrak

  38. Identification of hotel attributes for senior tourists by using Vavra’s importance grid

    Article • Journal of Hospitality and Tourism Management, December 2016, Elsevier

    Professor Tahir Albayrak

  39. Cross-national investigation of shopping satisfaction antecedents

    Article • Journal Of Vacation Marketing, September 2016, SAGE Publications

    Professor Tahir Albayrak

  40. Assessing Recreational Activities’ Service Quality in Hotels: An Examination of Animation and Spa & Wellness Services

    Article • Journal of Quality Assurance in Hospitality & Tourism, August 2016, Taylor & Francis

    Professor Tahir Albayrak

  41. Push or pull? Identifying rock climbing tourists' motivations

    Article • Tourism Management, August 2016, Elsevier

    Professor Tahir Albayrak

  42. Motivation-based Segmentation of Cruise Tourists: A Case Study on International Cruise Tourists Visiting Kuşadasi, Turkey

    Article • Tourism in Marine Environments, June 2016, Cognizant Communication Corporation

    Professor Tahir Albayrak

  43. Destination attribute effects on rock climbing tourist satisfaction: an Asymmetric Impact-Performance Analysis

    Article • Tourism Geographies, April 2016, Taylor & Francis

    Professor Tahir Albayrak

  44. Tourist shopping: The relationships among shopping attributes, shopping value, and behavioral intention

    Article • Tourism Management Perspectives, April 2016, Elsevier

    Professor Tahir Albayrak

  45. Motivations of the Russian and German tourists visiting pilgrimage site of Saint Nicholas Church

    Article • Tourism Management Perspectives, April 2016, Elsevier

    Professor Tahir Albayrak

  46. The Main and Interaction Effects of Package Tour Dimensions on the Russian Tourists’ Satisfaction

    Article • Journal of Quality Assurance in Hospitality & Tourism, January 2016, Taylor & Francis

    Professor Tahir Albayrak

  47. Impact of Group Package Tour Dimensions on Customer Satisfaction (an ANNs Application)

    Article • Tourism Analysis, December 2015, Cognizant Communication Corporation

    Professor Tahir Albayrak

  48. Importance Performance Competitor Analysis (IPCA): A study of hospitality companies

    Article • International Journal of Hospitality Management, July 2015, Elsevier

    Professor Tahir Albayrak

  49. Prioritisation of the hotel attributes according to their influence on satisfaction: A comparison of two techniques

    Article • Tourism Management, February 2015, Elsevier

    Professor Tahir Albayrak

  50. Ürün Özelliklerinin Performansı ile Müşteri Memnuniyeti Arasındaki Doğrusal ve Doğrusal Olmayan İlişkinin Karşılaştırılması

    Article • Anatolia Turizm Araştırmaları Dergisi, January 2015, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  51. Does the importance of hotel attributes differ for senior tourists?

    Article • International Journal of Contemporary Hospitality Management, May 2014, Emerald

    Professor Tahir Albayrak

  52. Symmetric and asymmetric influences of service attributes: the case of fitness clubs

    Article • Managing Leisure, February 2014, Taylor & Francis

    Professor Tahir Albayrak

  53. Yaşlı Turistlerin Otel İşletmelerinde Önem Verdiği Ürün ve Hizmetler: Alman, İngiliz ve Hollandalı Turistlere Yönelik Bir Karşılaştırma

    Article • Anatolia Turizm Araştırmaları Dergisi, February 2014, Anatolia: Turizm Arastirmalari Dergisi

    Professor Tahir Albayrak

  54. Penalty–Reward-Contrast Analysis: a review of its application in customer satisfaction research

    Article • Total Quality Management & Business Excellence, December 2013, Taylor & Francis

    Professor Tahir Albayrak

  55. Framing and involvement effects on consumers’ brand choice

    Article • EuroMed Journal of Business, July 2013, Emerald

    Professor Tahir Albayrak, Eyal Gamliel

  56. The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction

    Article • Current Issues in Tourism, March 2013, Taylor & Francis

    Professor Tahir Albayrak

  57. The effect of environmental concern and scepticism on green purchase behaviour

    Article • Marketing Intelligence & Planning, January 2013, Emerald

    Professor Tahir Albayrak

  58. The Classification of Extranet Attributes in Terms of Their Asymmetric Influences on Overall User Satisfaction

    Article • Journal of Travel Research, July 2012, SAGE Publications

    Professor Tahir Albayrak

  59. The effect of personality traits on private brand consumer tendencies

    Article • Equal Opportunities International, April 2012, Emerald

    Sigal Tifferet, Professor Tahir Albayrak

  60. Classification of the destination attributes in the content of competitiveness (by revised importance-performance analysis)

    Article • Journal Of Vacation Marketing, January 2012, SAGE Publications

    Professor Tahir Albayrak

  61. Guest editorial

    Article • Journal of Modelling in Management, November 2011, Emerald

    Professor Tahir Albayrak

  62. How Far does Overall Service Quality of a Destination Affect Customers' Post-Purchase Behaviours?

    Article • International Journal of Tourism Research, June 2011, Wiley

    Professor Tahir Albayrak

  63. Clustering Consumers According to Their Environmental Concerns and Scepticisms

    Article • International Journal of Trade Economics and Finance, January 2010, EJournal Publishing

    Professor Tahir Albayrak

  64. Relationships of the Tangible and Intangible Elements of Tourism Products with Overall Customer Satisfaction

    Article • International Journal of Trade Economics and Finance, January 2010, EJournal Publishing

    Professor Tahir Albayrak

  65. Clustering Consumers According to Their Environmental Concerns and Scepticisms

    Article • International Journal of Trade Economics and Finance, January 2010, EJournal Publishing

    Professor Tahir Albayrak

  66. Measurement of the Destination Evaluation Supporting Factors and their Effects on Behavioral Intention of Visitors: Antalya Region of Turkey

    Article • Tourism Analysis, January 2009, Cognizant Communication Corporation

    Professor Tahir Albayrak

  67. Leisure Constraints and the Pursuit of Adventure Activities in Turkey

    Article • Anatolia, December 2007, Taylor & Francis

    Professor Tahir Albayrak