All Stories

  1. Foodborne illness outbreaks in restaurants and patrons’ propensity to return
  2. Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings
  3. A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research
  4. An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research
  5. Hotel website quality, perceived flow, customer satisfaction and purchase intention
  6. Online impulse buying of tourism products
  7. Does higher education service quality effect student satisfaction, image and loyalty?
  8. Sustainable tourism and resulting resident satisfaction at Jammu and Kashmir, India
  9. Factors affecting acceptance & use of ReWIND
  10. Bringing them back to spend more: student foodservice experiences to satisfy their taste buds
  11. Influence of Experiences on Memories, Satisfaction and Behavioral Intentions: A Study of Creative Tourism
  12. An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines
  13. An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry
  14. Heritage tourist experience, nostalgia, and behavioural intentions
  15. The effectiveness of green product positioning and marketing strategies towards purchase intention in Malaysia
  16. Determinants of Customer Experience and Resulting Satisfaction and Revisit Intentions: PLS-SEM Approach towards Malaysian Resort Hotels
  17. Memorable Customer Experience: Examining the Effects of Customers Experience on Memories and Loyalty in Malaysian Resort Hotels
  18. Romance of Experience, Satisfaction and Behavioral Intentions: An Empirical Examination of International Delegates in Academic Conferences
  19. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
  20. International business travellers' experience with luxury hotel restaurants: the impact of foodservice experience and customer satisfaction on dining frequency and expenditure