All Stories

  1. The structural relationship between TQM, employee satisfaction and hotel performance

    Article • International Journal of Contemporary Hospitality Management, April 2017, Emerald

    Associate Professor Dr. Muslim Amin

  2. 3G post adoption users experience with telecommunications services

    Article • Nankai Business Review International, August 2016, Emerald

    Associate Professor Dr. Muslim Amin, Norshidah Mohamed

  3. Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

    Article • The International Journal of Bank Marketing, May 2016, Emerald

    Associate Professor Dr. Muslim Amin

  4. The effect of market orientation as a mediating variable in the relationship between entrepreneurial orientation and SMEs performance

    Article • Nankai Business Review International, March 2016, Emerald

    Associate Professor Dr. Muslim Amin, Professor Ramayah T.

  5. Online impulse buying of tourism products

    Article • Journal of Hospitality and Tourism Technology, February 2016, Emerald

    Associate Professor Dr. Muslim Amin, Dr Faizan Ali

  6. International students’ course satisfaction and continuance behavioral intention in higher education setting: an empirical assessment in Malaysia

    Article • Asia Pacific Education Review, December 2015, Springer Science + Business Media

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  7. The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels

    Article • Journal of Quality Assurance in Hospitality & Tourism, December 2015, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  8. An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry

    Article • Journal of Hospitality Marketing & Management, April 2015, Taylor & Francis

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  9. The effectiveness of green product positioning and marketing strategies towards purchase intention in Malaysia

    Article • International Journal of Innovation and Learning, January 2015, Inderscience Publishers

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  10. Examining job seekers' perception and behavioural intention toward online recruitment: a PLS path modelling approach

    Article • J for Global Business Advancement, January 2015, Inderscience Publishers

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  11. The effect of entrepreneurship orientation and learning orientation on SMEs' performance: an SEM-PLS approach

    Article • J for International Business and Entrepreneurship Development, January 2015, Inderscience Publishers

    Associate Professor Dr. Muslim Amin

  12. User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

    Article • Nankai Business Review International, July 2014, Emerald

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei, Miss Maryam Abolghasemi

  13. Online repatronage intention: an empirical study among Malaysian experienced online shoppers

    Article • International Journal of Retail & Distribution Management, May 2014, Emerald

    Dr Sajad Rezaei, Associate Professor Dr. Muslim Amin

  14. The impact of human resource management practices on performance

    Article • The TQM Journal, March 2014, Emerald

    Associate Professor Dr. Muslim Amin

  15. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry

    Article • J for Global Business Advancement, January 2014, Inderscience Publishers

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  16. Hospital service quality and its effects on patient satisfaction and behavioural intention

    Article • Clinical Governance An International Journal, July 2013, Emerald

    Associate Professor Dr. Muslim Amin

  17. Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry

    Article • Services Marketing Quarterly, April 2013, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  18. Islamic banks

    Article • The International Journal of Bank Marketing, February 2013, Emerald

    Associate Professor Dr. Muslim Amin

  19. Exploring online repurchase behavioural intention of university students in Malaysia

    Article • J for Global Business Advancement, January 2013, Inderscience Publishers

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  20. The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks

    Article • Service Industries Journal, July 2011, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  21. An examination of the relationship between service quality perception and customer satisfaction

    Article • International Journal of Islamic and Middle Eastern Finance and Management, August 2008, Emerald

    Associate Professor Dr. Muslim Amin

  22. The impact of knowledge management, brand orientation and global marketing strategy on performance

    Article • Edward Elgar Publishing

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei