Does higher education service quality effect student satisfaction, image and loyalty?

  • A study of international students in Malaysian public universities
  • Faizan Ali, Yuan Zhou, Kashif Hussain, Pradeep Kumar Nair, Neethiahnanthan Ari Ragavan
  • Quality Assurance in Education, February 2016, Emerald
  • DOI: 10.1108/qae-02-2014-0008

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http://dx.doi.org/10.1108/qae-02-2014-0008

The following have contributed to this page: Dr Faizan Ali