Memorable Customer Experience: Examining the Effects of Customers Experience on Memories and Loyalty in Malaysian Resort Hotels

  • Faizan Ali, Kashif Hussain, Neethiahnanthan Ari Ragavan
  • Procedia - Social and Behavioral Sciences, August 2014, Elsevier
  • DOI: 10.1016/j.sbspro.2014.07.296

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