All Stories

  1. Job Crafting in the Context of Enterprise System Implementations

    Article • Journal of Management Information Systems, April 2025, Taylor & Francis

    Dr Frank Chan, Dr. James Y. L. Thong

  2. Design characteristics and service experience with e-government services: A public value perspective

    Article • International Journal of Information Management, February 2025, Elsevier

    Dr Frank Chan, Dr. James Y. L. Thong

  3. Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams

    Article • MIS Quarterly, June 2022, MIS Quarterly

    Dr Frank Chan, Dr. James Y. L. Thong

  4. Protecting Against Threats to Information Security: An Attitudinal Ambivalence Perspective

    Article • Journal of Management Information Systems, July 2021, Taylor & Francis

    Dr. James Y. L. Thong

  5. The Impact of Animated Banner Ads on Online Consumers: A Feature-Level Analysis Using Eye Tracking

    Article • Journal of the Association for Information Systems, January 2021, Association for Information Systems

    Dr. James Y. L. Thong

  6. Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective

    Article • Public Administration Review, October 2020, Wiley

    Dr. James Y. L. Thong, Dr Frank Chan

  7. How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills

    Article • Information Systems Journal, March 2020, Wiley

    Dr Frank Chan, Dr. James Y. L. Thong

  8. Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective

    Article • Journal of Business Ethics, June 2019, Springer Science + Business Media

    Dr. James Y. L. Thong, Dr Frank Chan

  9. A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective

    Article • Journal of Management Information Systems, January 2019, Taylor & Francis

    Dr. James Y. L. Thong, Viswanath Venkatesh

  10. Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent–Child Dyads

    Article • MIS Quarterly, January 2019, MIS Quarterly

    Dr. James Y. L. Thong, Dr Frank Chan

  11. Effects of using animated banner ads on websites

    Article • Journal of the Association for Information Systems, August 2017, Association for Information Systems

    Dr. James Y. L. Thong

  12. Winning back disadopters of an earlier generation of technology

    Article • Journal of Management Information Systems, January 2017, Taylor & Francis

    Dr. James Y. L. Thong

  13. Literature review of past UTAUT studies.

    Article • Journal of the Association for Information Systems, May 2016, Association for Information Systems

    Dr. James Y. L. Thong

  14. Transparency and trust in e-government services

    Article • Information Systems Research, March 2016, INFORMS

    Dr Frank Chan, Dr. James Y. L. Thong, Viswanath Venkatesh

  15. Effects of service innovation on brand equity and customer loyalty

    Article • Information Systems Research, December 2014, INFORMS

    Dr. James Y. L. Thong, Viswanath Venkatesh

  16. Use of context-specific theorizing in information systems research

    Article • Information Systems Research, March 2014, INFORMS

    Dr Frank Chan, Dr. James Y. L. Thong, Dr. Lewis Chasalow

  17. Literature review, conceptualization and measurement of internet privacy concerns

    Article • MIS Quarterly, January 2013, MIS Quarterly

    Dr. James Y. L. Thong

  18. Designing e-government services

    Article • Journal of Operations Management, January 2012, Elsevier

    Dr Frank Chan, Dr. James Y. L. Thong

  19. Consumer Acceptance and Use of Information Technology

    Article • MIS Quarterly, January 2012, JSTOR

    Dr. James Y. L. Thong

  20. Acceptance of personal ICT services

    Article • IEEE Transactions on Engineering Management, November 2011, Institute of Electrical & Electronics Engineers (IEEE)

    Dr. James Y. L. Thong

  21. Acceptance of agile information systems

    Article • Journal of Management Information Systems, July 2011, Taylor & Francis

    Dr. James Y. L. Thong, Dr. Lewis Chasalow

  22. Integrating information systems continuance model with UTAUT

    Article • Information Systems Journal, June 2011, Wiley

    Dr Frank Chan, Dr. James Y. L. Thong

  23. Citizens' satisfaction with mandatory adoption of an e-government technology

    Article • Journal of the Association for Information Systems, October 2010, Association for Information Systems

    Dr. James Y. L. Thong, Dr Frank Chan

  24. Agile methodologies: review and framework

    Article • Decision Support Systems, March 2009, Elsevier

    Dr Frank Chan, Dr. James Y. L. Thong

  25. Service quality and continuance intention of e-government service

    Article • Journal of the American Society for Information Science and Technology, February 2009, Wiley

    Dr Frank Chan, Dr. James Y. L. Thong

  26. Use of mobile data services

    Article • Information Systems Frontiers, June 2008, Springer Science + Business Media

    Dr. James Y. L. Thong

  27. Effects of task type and user experience on non-banner-ads animation

    Article • Journal of the American Society for Information Science and Technology, January 2007, Wiley

    Dr. James Y. L. Thong

  28. Continued IT usage of mobile internet

    Article • Decision Support Systems, December 2006, Elsevier

    Dr. James Y. L. Thong

  29. Post-adoption beliefs and the expectation-confirmation model for continued IT use

    Article • International Journal of Human-Computer Studies, September 2006, Elsevier

    Dr. James Y. L. Thong

  30. Short message service (SMS) in Hong Kong and China

    Article • Info, January 2006, Emerald

    Dr. James Y. L. Thong

  31. User acceptance of digital libraries

    Article • Communications of the ACM, November 2004, ACM (Association for Computing Machinery)

    Dr. James Y. L. Thong

  32. Effects of information format and shopping task on consumers' online shopping behavior

    Article • Journal of Management Information Systems, November 2004, Taylor & Francis

    Dr. James Y. L. Thong

  33. Presentation mode and information format of product listing pages on websites

    Article • International Journal of Human-Computer Studies, October 2004, Elsevier

    Dr. James Y. L. Thong

  34. Generating rules from neural networks

    Article • European Journal of Operational Research, May 2004, Elsevier

    Dr. James Y. L. Thong

  35. Flash animation and online users' search performance

    Article • Information Systems Research, March 2004, INFORMS

    Dr. James Y. L. Thong

  36. Software piracy in the workplace: A model and empirical test

    Article • Journal of Management Information Systems, July 2003, Taylor & Francis

    Dr. James Y. L. Thong

  37. Tariff/price-quality equilibrium for telecommunications services

    Article • Telecommunications Policy, April 2003, Elsevier

    Dr. James Y. L. Thong

  38. Methodology for business process reengineering

    Article • International Journal of Computer Applications in Technology, January 2003, Inderscience Publishers

    Dr. James Y. L. Thong

  39. Acceptance of digital libraries

    Article • International Journal of Human-Computer Studies, September 2002, Elsevier

    Dr. James Y. L. Thong

  40. User acceptance of digital libraries: individual differences and system characteristics

    Article • Journal of Management Information Systems, January 2002, Taylor & Francis

    Dr. James Y. L. Thong

  41. IDD quality and telecommunications market

    Article • IEEE Communications Magazine, May 2001, Institute of Electrical & Electronics Engineers (IEEE)

    Dr. James Y. L. Thong

  42. Resource constraints and information systems implementation in small businesses

    Article • Omega, April 2001, Elsevier

    Dr. James Y. L. Thong

  43. Information systems and occupational stress

    Article • Omega, December 2000, Elsevier

    Dr. James Y. L. Thong

  44. Business process reengineering in the public sector: The case of the Housing Development Board

    Article • Journal of Management Information Systems, June 2000, Taylor & Francis

    Dr. James Y. L. Thong

  45. Information systems or IT adoption in small businesses

    Article • Journal of Management Information Systems, March 1999, Taylor & Francis

    Dr. James Y. L. Thong

  46. Extracting symbolic rules from neural networks

    Article • Information & Management, September 1998, Elsevier

    Dr. James Y. L. Thong

  47. Ethical decision-making theory of software piracy

    Article • Journal of Management Information Systems, June 1998, Taylor & Francis

    Dr. James Y. L. Thong

  48. Information systems implementation in small businesses

    Article • Journal of Organizational Computing and Electronic Commerce, December 1997, Taylor & Francis

    Dr. James Y. L. Thong

  49. Program evaluation of government IT program for small businesses

    Article • Journal of Information Technology, June 1997, Nature

    Dr. James Y. L. Thong

  50. User satisfaction as a measure of information systems effectiveness

    Article • Information Processing & Management, September 1996, Elsevier

    Dr. James Y. L. Thong

  51. Top management, consultants, vendors, and information systems implementation in small businesses

    Article • Information Systems Research, June 1996, INFORMS

    Dr. James Y. L. Thong

  52. Effects of CEO and organizational characteristics on IT adoption in small businesses

    Article • Omega, August 1995, Elsevier

    Dr. James Y. L. Thong

  53. Consultants and vendors in information systems implementation

    Article • Journal of Management Information Systems, September 1994, Taylor & Francis

    Dr. James Y. L. Thong

  54. Government incentives and computerisation in small business

    Article • European Journal of Information Systems, July 1994, Nature

    Dr. James Y. L. Thong