All Stories

  1. Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams

    Article • MIS Quarterly, June 2022, MIS Quarterly

    Dr Frank Chan

  2. Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective

    Article • Public Administration Review, October 2020, Wiley

    Dr. James Y. L. Thong, Dr Frank Chan

  3. How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills

    Article • Information Systems Journal, March 2020, Wiley

    Dr Frank Chan

  4. Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective

    Article • Journal of Business Ethics, June 2019, Springer Science + Business Media

    Dr. James Y. L. Thong, Dr Frank Chan

  5. Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent–Child Dyads

    Article • MIS Quarterly, January 2019, MIS Quarterly

    Dr. James Y. L. Thong, Dr Frank Chan

  6. Customers’ tolerance for validation in omnichannel retail stores

    Article • The International Journal of Logistics Management, May 2018, Emerald

    Dr Frank Chan

  7. Transparency and trust in e-government services

    Article • Information Systems Research, March 2016, INFORMS

    Dr Frank Chan, Dr. James Y. L. Thong, Viswanath Venkatesh

  8. Use of context-specific theorizing in information systems research

    Article • Information Systems Research, March 2014, INFORMS

    Dr Frank Chan, Dr. James Y. L. Thong, Dr. Lewis Chasalow

  9. Designing e-government services

    Article • Journal of Operations Management, January 2012, Elsevier

    Dr Frank Chan, Dr. James Y. L. Thong

  10. Integrating information systems continuance model with UTAUT

    Article • Information Systems Journal, June 2011, Wiley

    Dr Frank Chan, Dr. James Y. L. Thong

  11. Agile methodologies: review and framework

    Article • Decision Support Systems, March 2009, Elsevier

    Dr Frank Chan, Dr. James Y. L. Thong

  12. Service quality and continuance intention of e-government service

    Article • Journal of the American Society for Information Science and Technology, February 2009, Wiley

    Dr Frank Chan, Dr. James Y. L. Thong