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  1. Mapping the Metaverse in Tourism and Hospitality: Systematic Review of Theory, Method, and Research Frontiers

    Article • Journal of Travel Research, April 2026, SAGE Publications

    Res. Asst. Dr. Mahmut BAKIR

  2. Tourism Structure, Rural Accommodation and External Balance: A Time-Varying Analysis for Türkiye

    Article • Sustainability, April 2026, MDPI AG

    Res. Asst. Dr. Mahmut BAKIR

  3. A comprehensive data-driven MCDM approach to determine the best single objective function for the aircraft sequencing and scheduling problem

    Article • Expert Systems with Applications, January 2026, Elsevier

    Res. Asst. Dr. Mahmut BAKIR

  4. Buying local: how functional values, social identity and gender shape consumer preferences in developed and emerging markets

    Article • International Journal of Emerging Markets, December 2025, Emerald

    Dr. Manish Das, Res. Asst. Dr. Mahmut BAKIR

  5. Motivational Theory Perspective of Factors Influencing MOBA In-game Items Purchase: A Fuzzy DEMATEL Approach

    Article • International Journal of Information Technology & Decision Making, October 2025, World Scientific Pub Co Pte Lt

    Dr. Manish Das, Res. Asst. Dr. Mahmut BAKIR

  6. Relationships between service quality and customer satisfaction in airlines: Evidence from SEM and ANN based on AIRQUAL model

    Article • European Journal of Tourism Research, September 2025, Varna University of Management

    Res. Asst. Dr. Mahmut BAKIR

  7. Mapping the intellectual and thematic evolution of airline service quality research: a bibliometric analysis (1981–2024)

    Article • Journal of Travel & Tourism Marketing, July 2025, Taylor & Francis

    Res. Asst. Dr. Mahmut BAKIR

  8. Exploring intention to travel with eco-friendly airlines: A dual-stage SEM-ANN approach

    Article • Case Studies on Transport Policy, March 2025, Elsevier

    Res. Asst. Dr. Mahmut BAKIR

  9. Charting the landscape of customer experience research in the business field: a bibliometric exploration

    Article • ESIC MARKET Economic and Business Journal, January 2025, ESIC Business and Marketing School

    Res. Asst. Dr. Mahmut BAKIR

  10. Sustainable Marketing Practices in the Aviation Industry

    Article • December 2024, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  11. Sustainable Passenger Services and Child-Friendly Airport Experience: A Case Study of Istanbul Airport

    Article • Sustainability, November 2024, MDPI AG

    Res. Asst. Dr. Mahmut BAKIR

  12. Service quality and repurchase intentions in the airline industry: a multiple mediation analysis through customer citizenship behaviour

    Article • Current Issues in Tourism, October 2024, Taylor & Francis

    Res. Asst. Dr. Mahmut BAKIR

  13. Examining cross-cultural patterns in customer citizenship behavior: A cross-cultural exploration between Turkish and British airline passengers

    Article • Travel Behaviour and Society, October 2024, Elsevier

    Res. Asst. Dr. Mahmut BAKIR

  14. Modelling Behavioural Factors Affecting Consumers’ Intention to Adopt Electric Aircraft: A Multi-Method Investigation

    Article • Sustainability, September 2024, MDPI AG

    Res. Asst. Dr. Mahmut BAKIR

  15. Havayolu İşletmelerinde Yolcu Memnuniyetinin LOPCOW-AROMAN Modeliyle Analizi: Star Alliance Stratejik Ortaklığı Uygulaması

    Article • Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, July 2024, Dumlupinar University Journal of Social Sciences

    Res. Asst. Dr. Mahmut BAKIR

  16. Exploring virtual goods purchase intentions: an integrated SEM-NCA approach in online gaming

    Article • Central European Management Journal, February 2024, Emerald

    Res. Asst. Dr. Mahmut BAKIR

  17. The effect of customer satisfaction and its antecedents on customer citizenship behavior in airlines: A cross-cultural comparison [Havayolu işletmelerinde müşteri memnuniyeti ve öncüllerinin müşteri vatandaşlığı davranışı üzerine etkisi: Kültürlerarası...

    Article • January 2024, Center for Open Science

    Res. Asst. Dr. Mahmut BAKIR

  18. Green Purchase Intention in the Air Travel Industry: Influence of Environmental Knowledge and Attitude

    Article • October 2023, Springer Science + Business Media

    Res. Asst. Dr. Mahmut BAKIR

  19. Re-Evaluating the Service Quality of Airports After the COVID-19 Pandemic

    Article • August 2023, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  20. A Hybrid Analysis of Consumer Preference for Domestic Products: Combining PLS-SEM and ANN Approaches

    Article • Journal of Global Marketing, July 2023, Taylor & Francis

    Res. Asst. Dr. Mahmut BAKIR

  21. A Bibliometric Investigation of Electronic Word-of-Mouth in Tourism and Hospitality Research

    Article • June 2023, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  22. The Relationship Between Service Quality and Customer Satisfaction in the Airline Industry

    Article • March 2023, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  23. Havayolu Taşımacılığında Havayolu İşletmesi Seçimi ve Memnuniyetin Belirleyicileri: Üniversite Öğrencileri Üzerine Bir Araştırma

    Article • İzmir İktisat Dergisi, March 2023, Dokuz Eylul Universitesi Iktisadi ve Idari Bilimler Dergisi

    Res. Asst. Dr. Mahmut BAKIR

  24. An Analysis of Factors Influencing Green Purchase Intention in Airlines

    Article • February 2023, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  25. The influence of environmental knowledge on green purchase intention in the air travel industry: the mediating role of green attitude

    Article • International Journal of Sustainable Aviation, January 2023, Inderscience Publishers

    Res. Asst. Dr. Mahmut BAKIR

  26. A Composite Approach for Site Optimization of Fire Stations

    Article • Journal of Intelligent Management Decision, September 2022, Acadlore Publishing Services Limited

    Res. Asst. Dr. Mahmut BAKIR

  27. A bibliometric analysis of airport service quality

    Article • Journal of Air Transport Management, September 2022, Elsevier

    Res. Asst. Dr. Mahmut BAKIR

  28. Measuring Sustainability Performance Indicators Using FUCOM-MARCOS Methods

    Article • Operational Research in Engineering Sciences Theory and Applications, August 2022, Regional Association for Security and Crisis Management

    Res. Asst. Dr. Mahmut BAKIR

  29. Determinants of Consumer Attitudes Towards Social Media Advertising

    Article • Studies in Business and Economics, April 2022, De Gruyter

    Res. Asst. Dr. Mahmut BAKIR

  30. How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews

    Article • Sustainability, February 2022, MDPI AG

    Res. Asst. Dr. Mahmut BAKIR

  31. Purchase Intention Toward Green Airlines and Willingness to Pay More: Extending the Theory of Planned Behavior

    Article • January 2022, Springer Science + Business Media

    Res. Asst. Dr. Mahmut BAKIR

  32. Investigating the Antecedents of Purchase Intention Toward Local Dairy Products: An Empirical Study Based on the SOR Model

    Article • Central European Management Journal, December 2021, Kozminski University

    Res. Asst. Dr. Mahmut BAKIR

  33. The impact of advertising creativity on purchase intention in the airline industry

    Article • European Journal of Tourism Research, October 2021, Varna University of Management

    Res. Asst. Dr. Mahmut BAKIR

  34. REGIONAL AIRCRAFT SELECTION WITH FUZZY PIPRECIA AND FUZZY MARCOS: A CASE STUDY OF THE TURKISH AIRLINE INDUSTRY

    Article • Facta Universitatis Series Mechanical Engineering, October 2021, University of Nis

    Res. Asst. Dr. Mahmut BAKIR

  35. Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry

    Article • Decision Making Applications in Management and Engineering, March 2021, Regional Association for Security and Crisis Management

    Res. Asst. Dr. Mahmut BAKIR

  36. A novel MADM approach to the ground-handling agent selection problem in B2B markets

    Article • Journal of Advances in Management Research, March 2021, Emerald

    Res. Asst. Dr. Mahmut BAKIR

  37. Ortak Metod Varyans: Prosedürel ve Metodolojik Çözümler

    Article • Tüketici ve Tüketim Araştırmaları Dergisi, January 2021, Makale Sistemi/Geomes

    Res. Asst. Dr. Mahmut BAKIR

  38. What can we learn from the JATM literature for the future of aviation post Covid-19? - A bibliometric and visualization analysis

    Article • Journal of Air Transport Management, October 2020, Elsevier

    Res. Asst. Dr. Mahmut BAKIR

  39. Evaluation of Airlines Performance: The Case of Star Alliance Member Airlines

    Article • Studies in Business and Economics, April 2020, De Gruyter

    Res. Asst. Dr. Mahmut BAKIR

  40. An Evaluation for Long-Haul Low-Cost Carriers Using User-Generated Content

    Article • January 2020, IGI Global

    Res. Asst. Dr. Mahmut BAKIR

  41. Service quality and financial performance analysis in low-cost airlines

    Article • International Journal of Economics and Business Research, January 2020, Inderscience Publishers

    Res. Asst. Dr. Mahmut BAKIR

  42. An Integrated Approach to the Evaluation of E-Service Quality in Airline Companies [Havayolu İşletmeleri̇nde E-Hi̇zmet Kali̇tesi̇ni̇n Değerlendi̇ri̇lmesi̇ne Yöneli̇k Bütünleşik Bir Yaklaşım]

    Article • November 2019, Center for Open Science

    Res. Asst. Dr. Mahmut BAKIR

  43. Causal Relationship Between Air Transport and Economic Growth: Evidence from Panel Data for High, Upper-Middle, Lower-Middle and Low-Income Countries

    Article • Khazar Journal of Humanities and Social Sciences, November 2019, Khazar University Press

    Res. Asst. Dr. Mahmut BAKIR

  44. Airlines’ performance before and after the global financial crisis through MCDM methods

    Article • Pamukkale University Journal of Social Sciences Institute, April 2019, Pamukkale Universitesi Sosyal Bilimler Enstitusu Dergisi

    Res. Asst. Dr. Mahmut BAKIR

  45. Determining the Importance Level of E-Service Quality Dimensions for Airline Companies

    Article • Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, April 2019, Eskisehir Osmangazi University Journal of Economics and Administrative Sciences

    Res. Asst. Dr. Mahmut BAKIR

  46. Evaluation of the satisfaction level of major airlines in Europe

    Article • Dokuz Eylul Universitesi Iktisadi ve Idari Bilimler Dergisi, March 2019, Dokuz Eylul Universitesi Iktisadi ve Idari Bilimler Dergisi

    Res. Asst. Dr. Mahmut BAKIR

  47. The Role of In-Flight Service Quality on Value for Money in Business Class: A Logit Model on the Airline Industry

    Article • Administrative Sciences, March 2019, MDPI AG

    Res. Asst. Dr. Mahmut BAKIR

  48. Assesment of service quality via user-generated content in the airline industy

    Article • Business And Management Studies An International Journal, January 2019, Business and Management Studies: An International Journal

    Res. Asst. Dr. Mahmut BAKIR

  49. Exploring Service Quality of Low-Cost Airlines in Europe: an Integrated MCDM Approach

    Article • Economics and Business Review, January 2019, Poznan University of Economics

    Res. Asst. Dr. Mahmut BAKIR

  50. APPLICATION OF COMMERCIAL AIRCRAFT SELECTION IN AVIATION INDUSTRY THROUGH MULTI-CRITERIA DECISION MAKING METHODS

    Article • Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, December 2018, Celal Bayar University Journal of Social Sciences

    Res. Asst. Dr. Mahmut BAKIR

  51. Evaluation of airports' service quality using the Entropy and TOPSIS method

    Article • Elektronik Sosyal Bilimler Dergisi, April 2018, Electronic Journal of Social Sciences

    Res. Asst. Dr. Mahmut BAKIR

  52. Using the Multi Criteria Decision Making Methods in Aircraft Selection Problems and an Application

    Article • Journal of Transportation and Logistics, April 2018, Istanbul University

    Res. Asst. Dr. Mahmut BAKIR

  53. Evaluation of Service Quality in Airlines by the Entropy and ARAS Methods

    Article • Journal of Business Research - Turk, March 2018, Journal of Business Research - Turk

    Res. Asst. Dr. Mahmut BAKIR

  54. Türk Sivil Havacılık Sektörünün Değerlendirilmesinde Bütünleşik SWOT-AHS Yaklaşımı

    Article • Journal of Aviation, December 2017, Journal of Aviation

    Res. Asst. Dr. Mahmut BAKIR

  55. The Current Situation and Change in Airport Revenues: Research on The Europe’s Five Busiest Airports

    Article • International Journal of Academic Research in Business and Social Sciences, August 2017, Human Resources Management Academic Research Society (HRMARS)

    Res. Asst. Dr. Mahmut BAKIR

  56. HAVAYOLU İŞLETMELERİNDE E-HİZMET KALİTESİNE YÖNELİK ALGILARIN DEMOGRAFİK DEĞİŞKENLERE GÖRE İNCELENMESİ: Y KUŞAĞI ÜZERİNE BİR ARAŞTIRMA

    Article • International Journal of Disciplines In Economics and Administrative Sciences Studies (IDEAstudies), January 2017, ASOS Yayinevi

    Res. Asst. Dr. Mahmut BAKIR