What is it about?
This chapter aims to investigate the LHLCC business model from a customer-oriented perspective in terms of service quality and perceived value. For this purpose, the authors investigated the effect of service quality on perceived value for money for LHLCCs.
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This page is a summary of: An Evaluation for Long-Haul Low-Cost Carriers Using User-Generated Content, January 2020, IGI Global,
DOI: 10.4018/978-1-7998-1947-9.ch014.
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