All Stories

  1. The construction client satisfaction model: a PLS-SEM approach

    Article • Journal of Civil Engineering and Management, March 2018, Vilnius Gediminas Technical University

    Ali Ihtiyar

  2. Sustainable Construction Industry in Cambodia: Awareness, Drivers and Barriers

    Article • Sustainability, February 2018, MDPI AG

    Ali Ihtiyar

  3. Interaction of intercultural service encounters

    Article • Asia Pacific Journal of Marketing and Logistics, January 2018, Emerald

    Ali Ihtiyar

  4. The Role of Social Environment and Personality: Validation of Antecedents of Intercultural Communication Competence and its Effects on Customer Satisfaction

    Article • January 2018, Zaman University

    Ali Ihtiyar

  5. A Conceptual Framework to Explain Transition of Intercultural Communication Conflict, Social Environment and Personality

    Article • May 2017, Zaman University

    Ali Ihtiyar

  6. The Impact of Intercultural Communication Competence on Service Quality and Customer Satisfaction

    Article • Services Marketing Quarterly, April 2015, Taylor & Francis

    Ali Ihtiyar

  7. The Role of Intercultural Communication Competence on Service Reliability and Customer Satisfaction

    Article • Journal of Economic and Social Studies, January 2015, International Burch University

    Ali Ihtiyar

  8. The Role of Intercultural Communication Competence on Service Reliability and Customer Satisfaction

    Article • Journal of Economic and Social Studies, January 2015, International Burch University

    Ali Ihtiyar

  9. Intercultural Communication Competence as a Key Activator of Purchase Intention

    Article • Procedia - Social and Behavioral Sciences, September 2014, Elsevier

    Ali Ihtiyar

  10. An Integrated Framework: Intercultural Competence, Service Quality and Customer Satisfaction in Grocery Retailing

    Article • Procedia - Social and Behavioral Sciences, January 2014, Elsevier

    Ali Ihtiyar

  11. Productivity and Service Quality: Factors Affecting in Service Industry

    Article • Procedia - Social and Behavioral Sciences, January 2014, Elsevier

    Serdar Durdyev, Ali Ihtiyar

  12. A Comparative Study on Service Quality in the Grocery Retailing: Evidence from Malaysia and Turkey

    Article • Procedia - Social and Behavioral Sciences, January 2014, Elsevier

    Ali Ihtiyar

  13. Impact of Intercultural Competence on Service Reliability and Customer Satisfaction in the Grocery Retailing

    Article • Procedia - Social and Behavioral Sciences, November 2013, Elsevier

    Ali Ihtiyar

  14. Measurement of Perceived Service Quality in the Food Retail Industry of Turkey

    Article • International Business Management, February 2012, Science Alert

    Ali Ihtiyar