Interaction of intercultural service encounters

  • Personality, intercultural communication and customer satisfaction
  • Ali Ihtiyar
  • Asia Pacific Journal of Marketing and Logistics, January 2018, Emerald
  • DOI: 10.1108/apjml-01-2017-0014

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http://dx.doi.org/10.1108/apjml-01-2017-0014

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