Productivity and Service Quality: Factors Affecting in Service Industry

  • Serdar Durdyev, Ali Ihtiyar, Syuhaida Ismail, Fauziah Sh. Ahmad, Nooh Abu Bakar
  • Procedia - Social and Behavioral Sciences, January 2014, Elsevier
  • DOI: 10.1016/j.sbspro.2013.12.494

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