All Stories

  1. Capabilities to create new value for business sustainability: a retailer case study from Malaysia

    Article • Benchmarking for Quality Management & Technology, October 2024, Emerald

    Suhaiza Zailani

  2. Prioritizing the critical sustainable factors for the industrial revolution 4.0 in Malaysian seaports sector by using analytic hierarchy process

    Article • January 2023, American Institute of Physics

    jagan jeevan, Suhaiza Zailani, Dr Abdul Hafaz Ngah

  3. Coordination of efforts in disaster relief supply chains: the moderating role of resource scarcity and redundancy

    Article • International Journal of Logistics Research and Applications, February 2018, Taylor & Francis

    Suhaiza Zailani, Professor Ramayah T.

  4. Medical tourism, satisfaction and trust

    Article • Asia Pacific Journal of Tourism Research, January 2018, Taylor & Francis

    Dr Sedigheh Moghavvemi, Dr Mohammad Iranmanesh, Suhaiza Zailani

  5. Barriers to product returns and recovery management in a developing country: investigation using multiple methods

    Article • Journal of Cleaner Production, June 2015, Elsevier

    Suhaiza Zailani, Associate Professor Dr. Mohd Rizaimy Shaharudin

  6. Third party logistics orchestrator role in reverse logistics and closed-loop supply chains

    Article • International Journal of Logistics Systems and Management, January 2014, Inderscience Publishers

    Suhaiza Zailani, Associate Professor Dr. Mohd Rizaimy Shaharudin

  7. Supply chain drivers that foster the development of green initiatives in an emerging economy

    Article • International Journal of Operations & Production Management, May 2013, Emerald

    Suhaiza Zailani

  8. A Study of Relationship Marketing in Malaysian Banks: DoesGuanxiInfluence Small Medium Enterprise Owners’ Satisfaction?

    Article • Journal of Relationship Marketing, January 2013, Taylor & Francis

    Suhaiza Zailani

  9. University website quality comparison by using non-parametric statistical test: a case study from Malaysia

    Article • International Journal of Operational Research, January 2013, Inderscience Publishers

    Suhaiza Zailani

  10. Perspectives in closed-loop supply chains

    Article • December 2012, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani, Associate Professor Dr. Mohd Rizaimy Shaharudin

  11. Intranet Portal Utilization: Monitoring Tool for Productivity - Quality and Acceptance Point of View

    Article • Procedia - Social and Behavioral Sciences, December 2012, Elsevier

    Suhaiza Zailani, Professor Ramayah T.

  12. Sustainable supply chain management (SSCM) in Malaysia: A survey

    Article • International Journal of Production Economics, November 2012, Elsevier

    Suhaiza Zailani

  13. Carbon Trading in Malaysia: Review of Policies and Practices

    Article • Sustainable Development, October 2012, Wiley

    Suhaiza Zailani

  14. The impact of external institutional drivers and internal strategy on environmental performance

    Article • International Journal of Operations & Production Management, May 2012, Emerald

    Suhaiza Zailani

  15. Determinants of the green quality practices towards sustainable quality management

    Article • International Journal of Productivity and Quality Management, January 2012, Inderscience Publishers

    Suhaiza Zailani

  16. Determinants influencing intention to enrol on an online MBA programme

    Article • International Journal of Business Information Systems, January 2012, Inderscience Publishers

    Suhaiza Zailani

  17. An empirical study on the contribution of lean practices to environmental performance of the manufacturing firms in northern region of Malaysia

    Article • International Journal of Value Chain Management, January 2012, Inderscience Publishers

    Suhaiza Zailani

  18. A new scheme for extracting association rules: market basket analysis case study

    Article • International Journal of Business Innovation and Research, January 2012, Inderscience Publishers

    Suhaiza Zailani

  19. Simulation Approach on the Performance Analysis of Rental Vessels Transportation and Shipment Management

    Article • International Journal of Engineering and Technology, January 2012, IACSIT Press

    Suhaiza Zailani

  20. Sustainable services in Closed Loop Supply Chains (CLSCs)

    Article • December 2011, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani, Associate Professor Dr. Mohd Rizaimy Shaharudin

  21. Service supply chain practices from the perspective of Malaysian tourism industry

    Article • December 2011, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani

  22. Service supply chain practices from the perspective of Malaysian tourism industry

    Article • December 2011, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani

  23. Lean Supply Chain Practices and Performance in the Context of Malaysia

    Article • August 2011, IntechOpen

    Suhaiza Zailani

  24. Service Supply Chain: How Does It Effects to the Logistics Service Effectiveness?

    Article • August 2011, IntechOpen

    Suhaiza Zailani

  25. The influence of purchasing strategies on manufacturing performance

    Article • Journal of Manufacturing Technology Management, June 2011, Emerald

    Suhaiza Zailani

  26. Green supply chain initiatives among certified companies in Malaysia and environmental sustainability: Investigating the outcomes

    Article • Resources Conservation and Recycling, March 2011, Elsevier

    Suhaiza Zailani, Professor Ramayah T.

  27. Green Innovation Adoption among Logistics Service Providers in Malaysia: An Exploratory Study on the Managers’ Perceptions

    Article • International Business Management, March 2011, Science Alert

    Suhaiza Zailani

  28. Supply Chain Risk Management

    Article • January 2011, IGI Global

    Suhaiza Zailani

  29. The Development of Synergy Model on Internal and External Suppliers for Asian Airlines Industry

    Article • International Journal of Applied Logistics, January 2011, IGI Global

    Suhaiza Zailani

  30. An Exploratory Study on the Factors Influencing the Non-Compliance to Halal among Hoteliers in Malaysia

    Article • International Business Management, January 2011, Science Alert

    Suhaiza Zailani

  31. Drivers on the reverse logistics: evidence from Malaysian certified companies

    Article • International Journal of Logistics Systems and Management, January 2011, Inderscience Publishers

    Suhaiza Zailani

  32. Urgency in Managing the Risk in Supply Chain Amongst Indonesian Manufacturing Companies

    Article • International Business Management, April 2010, Science Alert

    Suhaiza Zailani

  33. Integrating Green Innovations in Logistics Services Towards Logistics Services Sustainability: A Conceptual Paper

    Article • Environmental Research Journal, April 2010, Science Alert

    Suhaiza Zailani

  34. Best practices for the effectiveness of benchmarking in the Indonesian manufacturing companies

    Article • Benchmarking for Quality Management & Technology, March 2010, Emerald

    Suhaiza Zailani

  35. Validating the Measures for Intention to Enroll an Online MBA Program

    Article • International Business Management, March 2010, Science Alert

    Suhaiza Zailani

  36. A Review on the Competitiveness of Global Supply Chain in a Coffee Industry in Indonesia

    Article • International Business Management, March 2010, Science Alert

    Suhaiza Zailani

  37. Supply Chain Vulnerability and Mitigation Strategy of the Manufacturing Firms in Indonesia: Manager’s Perspectives

    Article • International Business Management, March 2010, Science Alert

    Suhaiza Zailani

  38. Halal Traceability and Halal Tracking Systems in Strengthening Halal Food Supply Chain for Food Industry in Malaysia (A Review)

    Article • Journal of Food Technology, March 2010, Science Alert

    Suhaiza Zailani

  39. The examination on the drivers for green purchasing adoption among EMS 14001 certified companies in Malaysia

    Article • Journal of Manufacturing Technology Management, February 2010, Emerald

    Suhaiza Zailani

  40. Factors Influencing the Implementation of Green Productivity Practices and its Effect on the Organisational Performance: A Comparision Study Between EMS 14001 and ISO 9000 Certified Companies in Malaysia

    Article • Asian Journal of Information Technology, February 2010, Science Alert

    Suhaiza Zailani

  41. Six Sigma and organisational performance: a knowledge creation perspective

    Article • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers

    Suhaiza Zailani, Professor Ramayah T.

  42. An investigation into the dimensions of training effectiveness on post training outcomes of quality management system

    Article • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers

    Suhaiza Zailani, Professor Ramayah T.

  43. Green Supply Chain Initiatives: Investigation on the Barriers in the Context of SMEs in Malaysia

    Article • International Business Management, January 2010, Science Alert

    Suhaiza Zailani

  44. Antecedent and outcomes study on green value chain initiatives: a perspective from sustainable development and sustainable competitive advantage

    Article • International Journal of Value Chain Management, January 2010, Inderscience Publishers

    Suhaiza Zailani

  45. Determinants of RFID adoption among Logistics Service Providers in Malaysia: a discriminant analysis

    Article • International Journal of Logistics Systems and Management, January 2010, Inderscience Publishers

    Suhaiza Zailani

  46. The impact of organisational variables and quality performance on customer satisfaction

    Article • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers

    Suhaiza Zailani

  47. Investigation on the drivers of green purchasing towards environmental sustainability in the Malaysian manufacturing sector

    Article • International Journal of Procurement Management, January 2010, Inderscience Publishers

    Suhaiza Zailani

  48. Green business among certified companies in Malaysia towards environmental sustainability: benchmarking on the drivers, initiatives and outcomes

    Article • International Journal of Environmental Technology and Management, January 2010, Inderscience Publishers

    Suhaiza Zailani

  49. Factors influencing intention to use e-government services among citizens in Malaysia

    Article • International Journal of Information Management, December 2009, Elsevier

    Suhaiza Zailani, Professor Ramayah T.

  50. Assessing the effectiveness of supply chain partnering with scalable partnering as a moderator

    Article • International Journal of Physical Distribution, September 2009, Emerald

    Suhaiza Zailani

  51. Benchmarking on supply chain partnering effectiveness in two semiconductor companies

    Article • Benchmarking for Quality Management & Technology, August 2009, Emerald

    Suhaiza Zailani

  52. Supply chain quality orientation: Does company profile matter?

    Article • International Journal of Information Technology and Management, January 2009, Inderscience Publishers

    Suhaiza Zailani

  53. Supply Chain Risk Management

    Article • International Journal of Information Systems and Supply Chain Management, January 2009, IGI Global

    Suhaiza Zailani, Nyoman Pujawan

  54. Determinants of EMS ISO 14001 adoptions in Malaysia

    Article • International Journal of Environmental Engineering, January 2009, Inderscience Publishers

    Suhaiza Zailani

  55. Determinants of RFID Adoption in Supply Chain among Manufacturing Companies in China: A Discriminant Analysis

    Article • Journal of technology management & innovation, January 2009, SciELO Comision Nacional de Investigacion Cientifica Y Tecnologica (CONICYT)

    Suhaiza Zailani

  56. Determinants of Information System Adoptions in Private Hospitals in Malaysia

    Article • April 2008, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani

  57. The relationship between quality improvement and firms' productivity in Malaysia

    Article • International Journal of Productivity and Quality Management, January 2007, Inderscience Publishers

    Suhaiza Zailani

  58. New product development benchmarking to enhance operation competitiveness

    Article • International Journal of Services and Operations Management, January 2007, Inderscience Publishers

    Suhaiza Zailani

  59. Understanding factors for benchmarking adoption

    Article • Benchmarking for Quality Management & Technology, September 2006, Emerald

    Suhaiza Zailani

  60. Supplier involvement, customer focus, supply chain technology and manufacturing performance: Findings from a pilot study

    Article • June 2006, Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani, Professor Ramayah T.

  61. A study on the impact of environmental management system (EMS) certification towards firms' performance in Malaysia

    Article • Management of Environmental Quality An International Journal, January 2006, Emerald

    Suhaiza Zailani

  62. Supply chain integration and performance: US versus East Asian companies

    Article • Supply Chain Management An International Journal, December 2005, Emerald

    Suhaiza Zailani

  63. Factors influencing GIS project implementation failure in the UK retailing industry

    Article • International Journal of Information Management, February 2003, Elsevier

    Suhaiza Zailani

  64. Quality Control Circles

    Article • OR Insight, April 1998, Taylor & Francis

    Suhaiza Zailani

  65. Supply Chain Risk Management

    Article • IGI Global

    Suhaiza Zailani

  66. The Effects of Information Quality on Supply Chain Performance

    Article • IGI Global

    Suhaiza Zailani

  67. The Development of Synergy Model on Internal and External Suppliers for Asian Airlines Industry

    Article • IGI Global

    Suhaiza Zailani

  68. Factors Influencing Intention to Use e-Government Services Among Citizens in Malaysia

    Article • IGI Global

    Suhaiza Zailani, Professor Ramayah T.

  69. The Adoption of Technology System in the Malaysian Public Sector

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani

  70. The Relationships Between the Extent of Information Systems Adoption and Service Performance in the Public Hospital in Malaysia

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Suhaiza Zailani