The impact of organisational variables and quality performance on customer satisfaction

  • Koay Li, Suhaiza Zailani, Yudi Fernando
  • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers
  • DOI: 10.1504/ijpqm.2010.035121

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

The following have contributed to this page: Suhaiza Zailani