All Stories

  1. Virtual site visits for meeting and event planning: are US convention facilities ready?
  2. The managerial flash sales dash: Is there advantage or disadvantage at the finish line?
  3. Hotel flash sales consumers: Who are they?
  4. Editorial
  5. Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews
  6. Advantages and Disadvantages of Using Flash Sales in the Lodging Industry
  7. The Information Technology (IT) Skills of Hospitality School Graduates as Perceived by Hospitality Professionals
  8. The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth
  9. The Impact of Wi-Fi Service in Restaurants on Customers' Likelihood of Return to a Restaurant
  10. The Impact of Technology Amenities on Hotel Guest Overall Satisfaction
  11. Economic Indicator Research Using Reuters: Analyzing Hospitality Trends
  12. The impact of the use of blogs on students' assignment engagement
  13. Top issues in PCI DSS compliance in hotels: an exploratory study
  14. A Financial Analysis of the Payment Card Industry Compliance Journey of A Hotel: A Case Study