All Stories

  1. Redefining the servicescape in hospitality through technology and artificial intelligence: a conceptual framework
  2. Transforming spaces, shaping choices: The impact of room aesthetics on guest booking preferences
  3. Exploring food delivery app adoption: Corporate social responsibility and perceived product risk's influence
  4. Enhancing the hospitality experience: A systematic review of 22 years of physical environment research
  5. The adoption of environmental practices in craft breweries: The role of owner-managers’ consumption values, motivation, and perceived business challenges
  6. The biophilic hotel lobby: Consumer emotions, peace of mind, willingness to pay, and health-consciousness
  7. Translating Transformational Leadership and Organizational Innovativeness Into Creative Customer Behavior: Underlying Processes and Boundary Conditions
  8. An Assessment of American Hospitality Programs Based on RateMyprofessor: A Big Data Approach
  9. A Meta-Analysis of the Antecedents and Consequences of Delight in Tourism and Hospitality Research
  10. Does Perceived Control Matter in the Early Days of COVID-19 in USA? A Protection Motivation Approach Examining Hospitality and Tourism Service Patronage
  11. The effect of biophilic design on customer's subjective well-being in the hotel lobbies
  12. Small Garden, Big Impact: Emotional and Behavioral Responses of Visitors to a Rooftop Atrium in a Major Hospital
  13. The effect of hotel lobby design on booking intentions: An intergenerational examination