All Stories

  1. Generational cohort differences in psychological ownership: How does Gen Z come to feel ownership in an intangible world?
  2. How service-dominant logic can increase luxury value perceptions?
  3. Consumers' perceptions of proximity to plastic pollution and support for environmentally friendly retail brands: An emerging market perspective
  4. The Modern Call Center: The Relationship Between Service Quality Metrics and Employee’s Performance. Amplifon Case Study
  5. Evolutionary Scenario of Brand Management and Communication, Through the Integration of AI: A Bibliometric Analysis
  6. How does the consumer’s positive and negative electronic word of mouth expand the retail brand experience dimensions? Lessons from IKEA and Lidl
  7. Exploring the influence of patient testimonials on healthcare services: a social identity theory perspective
  8. How do luxury fashion communities express negativity? A netnographic approach
  9. Does user-generated content influence value co-creation in the context of luxury fashion brand communities? Matching inclusivity and exclusivity
  10. The use of AI in government and its risks: lessons from the private sector
  11. Brand Personality Dimensions in the Hotel Sector
  12. Exploring ageing consumers’ usage of content marketing, content typology and online brand advocacy
  13. Pre-Sales and Social Media Strategies' Role in the Customer Journey
  14. Brand Management and Metaverse: A Data Mining Exploratory Approach
  15. Negative Impacts of Human-AI Interaction in Brands: A Data Mining Exploratory Approach
  16. The Role of Sociodemographic Characteristics on the Journey from Brand Experience to Brand Love and Loyalty—Porto
  17. “Older consumer? Yes! Different motivations, but an effective online brand advocate! A content marketing typology framework”
  18. Please tell me how sustainable you are, and I’ll tell you how much I value you! The impact of young consumers’ motivations on luxury fashion
  19. ‘Your comments boost my value!’ – the mediator role of emotional brand attachment between brand equity and social media engagement
  20. Perceived brand authenticity (PBA) between brand experience (BE) and brand love (BL)
  21. Customer experience in services luxury and its consequences behavioral
  22. Content marketing research: A review and research agenda
  23. Organizational Communication: How to Engage Internal Communication in a B2B Case Study
  24. Sustainable Tourism e-Communication Impact on Tourism Behavior
  25. DOES CONTENT TYPOLOGY MATTER? A NETNOGRAPHIC EXPLORATION OF SILVER SURFERS’ ONLINE COMMUNITY
  26. EXPLORING AGEING CONSUMERS’ USAGE OF CONTENT MARKETING, CONTENT TYPOLOGY, AND ONLINE BRAND ADVOCACY
  27. Services Marketing: Where Are We Now?
  28. O Efeito Moderador do Patrocínio no Impacto do Influenciador Digital no Comportamento do Consumidor
  29. “You got a new name!” how does renaming a music festival with a brand affect the festivalgoer's purchase intention
  30. “I will always hate you”! An investigation of the impact of anthropomorphism in online anti-brand communities
  31. The Impact of Patient Experience on Loyalty in the Context of Medical-Aesthetic Health Services
  32. Digital Media Influencers: A Systematic Literature Review
  33. You ruined our love story, but I just cannot hate you—A moderation–mediation analysis of past experienced brand love and brand hate
  34. Does Sustainable Consumption Behaviour Influence Luxury Services Purchase Intention?
  35. Joining the Anti-Brand Communities on the Internet: Who and Why
  36. Going (in)conspicuous: antecedents and moderators of luxury consumption
  37. “I’m hatin’ it”! Negative consumer–brand relationships in online anti-brand communities
  38. Artist jewelry designer entrepreneurship: does it only glitter or is it also gold?
  39. O VALOR DA MARCA DAS EQUIPES ESPORTIVAS PROFISSIONAIS NA PERSPECTIVA DO CONSUMIDOR: UMA REVISÃO INTEGRATIVA
  40. Extending the theory of planned behaviour to understand the effects of barriers towards sustainable fashion consumption
  41. A New Customer Brand Engagement Framework in Social Media
  42. Negative Customer Experience in Lifestyle Hotels
  43. The Implementation of Lean in Emergency Hospital Screening During the COVID-19 Pandemic
  44. I can’t stop hating you: an anti-brand-community perspective on apple brand hate
  45. EXAMINING BRAND LOVE'S MODERATING EFFECT ON BRAND HATE ANTECEDENTS AND OUTCOMES
  46. DIGITAL BRAND MANAGEMENT IN INTERNATIONAL CONTEXTS: CASE STUDY OF E-MARKETPLACE DIGITAL MARKETING FIRM
  47. DOES PRICE UNFAIRNESS PERCEPTION WILL STILL ENSURE PURCHASE INTENTION? : MEDIATION OF CONSUMER BRAND IDENTIFICATION AND BRAND TRUST
  48. Antecedents and consequences of brand hate: empirical evidence from the telecommunication industry
  49. Understanding the importance of eWOM on Higher Education Institutions’ brand equity
  50. Measuring the effects of retail brand experiences and brand love on word of mouth: a cross-country study of IKEA brand
  51. Diffusing fashion information by social media fashion influencers: understanding antecedents and consequences
  52. An Eye Tracking Study of the Effect of Sensory and Price In-Store Displays
  53. The Counterfeit Market and the Luxury Goods
  54. A dynamic approach to brand portfolio audit and brand architecture strategy
  55. See Now, Buy Now Model: A Passport to Fashion Brand Equity
  56. How Consumers Respond to Editorial Communication Strategies
  57. Antecedents and consequences of luxury brand engagement in social media
  58. INTERNATIONALIZATION STRATEGIES IN MUSIC FESTIVALS
  59. The importance of self in brand love in consumer-luxury brand relationships
  60. The impact of a firm’s transparent manufacturing practices on women fashion shoppers
  61. EXAMINING THE ANTECEDENTS OF TWEENS´ BRAND PREFERENCE FOR MOBILE NETWORK CHOICE DECISIONS
  62. THE IMPACT OF BRAND LOVE IN BUILDING BRAND LOYALTY AMONG YOUNG CONSUMERS
  63. Business Plan: In or Out? A Holistic View of the Combination of Planning and Learning Processes when Evaluating Business Opportunities
  64. Determinants of brand relevance in a B2B service purchasing context
  65. European Journal of Applied Business and Management