What is it about?

While teachers describe spending a lot of time and effort on feedback, trainees are consistently dissatisfied with it. Why the mismatch? We discuss how using the concept of feedback literacy can make feedback interactions more useful for trainers and trainees alike

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Why is it important?

Feedback has the potential to improve academic achievement by almost twice as much as the average teaching strategy. Given learners feel they either do not get enough feedback or useful feedback, this is an untapped potential despite the amount of time invested in feedback. This model allows both teachers and learners to consider the key aspects in becoming feedback literate and thereby using feedback effectively.


This article allowed me to provide some principles that are relatively practical in approaching feedback conversations. I have personal experience of feedback going well, and horribly wrong. WIth this paper, I hope for the cutting edge of research-informed theory on feedback to reach the wider audience of practicing clinicians.

Muirne Spooner
Royal College of Surgeons in Ireland

Read the Original

This page is a summary of: Feedback literacy as a model to explore how learners respond to feedback, British Journal of Hospital Medicine, July 2023, Mark Allen Group,
DOI: 10.12968/hmed.2022.0446.
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