All Stories

  1. Young Voters' Trust of Information and Media Sources: The 2008 U.S. Presidential Election

    Article • Journal of Political Marketing, October 2012, Taylor & Francis

    Shawn Thelen

  2. Predicting negative consumer reactions to services offshoring

    Article • Journal of Services Marketing, May 2012, Emerald

    Shawn Thelen, Shawn Thelen

  3. Solutions for customer complaints about offshoring and outsourcing services

    Article • Business Horizons, January 2012, Elsevier

    Shawn Thelen, Shawn Thelen

  4. Evaluating and Motivating Faculty Performance: Challenges for Marketing Chairs

    Article • Marketing Education Review, October 2010, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  5. An Empirical Examination of the Three Dichotomies of Marketing Academe Model

    Article • Marketing Education Review, July 2010, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  6. Services offshoring

    Article • Managing Service Quality, May 2010, Emerald

    Shawn Thelen, Shawn Thelen

  7. Interpersonal and political trust: modeling levels of citizens' trust

    Article • European Journal of Marketing, April 2010, Emerald

    Shawn Thelen, Shawn Thelen

  8. An examination of consumer sentiment toward offshored services

    Article • Journal of the Academy of Marketing Science, March 2010, Springer Science + Business Media

    Shawn Thelen, Shawn Thelen

  9. An Introduction to the Offshore Service Ethnocentrism Construct

    Article • Services Marketing Quarterly, December 2008, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  10. Impact of Trust on Candidates, Branches of Government, and Media Within the Context of the 2004 U.S. Presidential Election

    Article • Journal of Political Marketing, July 2008, Taylor & Francis

    Shawn Thelen

  11. Response to: “TheJournal of Business-to-Business MarketingComes of Age”

    Article • Journal of Business-to-Business Marketing, May 2008, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  12. The Influence of Music on Perceptions of Brand Personality, Décor, and Service Quality: The Case of Classical Music in a Fine-Dining Restaurant

    Article • Journal of Hospitality & Leisure Marketing, May 2008, Taylor & Francis

    Shawn Thelen

  13. Commentary on “Business-to-Business Marketing Textbooks: A Comparative Review”

    Article • Journal of Business-to-Business Marketing, October 2007, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  14. The impact of regional affiliation on consumer perceptions of relationships among behavioral constructs

    Article • Journal of Business Research, September 2006, Elsevier

    Shawn Thelen, Shawn Thelen

  15. Assessing Russian consumers' imported versus domestic product bias

    Article • Thunderbird International Business Review, August 2006, Wiley

    Shawn Thelen, Shawn Thelen

  16. Impediments to sales force automation

    Article • Industrial Marketing Management, May 2005, Elsevier

    Shawn Thelen, Shawn Thelen

  17. Data mining: On the trail to marketing gold

    Article • Business Horizons, November 2004, Elsevier

    Shawn Thelen, Shawn Thelen

  18. Managerial perceptions of sales training and performance

    Article • Industrial Marketing Management, October 2004, Elsevier

    Shawn Thelen, Shawn Thelen

  19. Assessing National Identity in Russia Between Generations Using the National Identity Scale

    Article • Journal of International Marketing, June 2004, American Marketing Association (AMA)

    Shawn Thelen, Shawn Thelen

  20. A guide to developing and managing a well‐integrated multi‐channel retail strategy

    Article • International Journal of Retail & Distribution Management, March 2004, Emerald

    Shawn Thelen

  21. Comparing Attitudes Toward Ethical Dilemmas in Small Business

    Article • Journal of East-West Business, June 2002, Taylor & Francis

    Shawn Thelen, Shawn Thelen

  22. A Typology of Internet Retailing

    Article • Journal of Marketing Channels, February 2002, Taylor & Francis

    Shawn Thelen, Shawn Thelen