Services offshoring

  • Does perceived service quality affect country‐of‐service origin preference?
  • Shawn T. Thelen, Earl D. Honeycutt Jr, Thomas P. Murphy
  • Managing Service Quality, May 2010, Emerald
  • DOI: 10.1108/09604521011041943

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http://dx.doi.org/10.1108/09604521011041943

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