All Stories

  1. Exploring the link between entrepreneurial passion and SMEs retailers’ performance: The role of exploration and exploitation under different cultural contexts

    Article • Journal of Retailing and Consumer Services, May 2024, Elsevier

    Prof Riyad Eid

  2. Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.

    Article • Journal of Retailing and Consumer Services, March 2024, Elsevier

    Prof Riyad Eid

  3. Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture

    Article • Journal of Business Research, January 2024, Elsevier

    Prof Riyad Eid

  4. Does destination gender matter for destination brand attachment and brand love? The moderating role of destination involvement

    Article • Marketing Intelligence & Planning, December 2023, Emerald

    Prof Riyad Eid

  5. The role of destination gender in shaping tourists’ responses toward destinations: The mediating role of destination stereotypes

    Article • Journal of Hospitality and Tourism Management, December 2023, Elsevier

    Prof Riyad Eid

  6. A Rejoinder to: ‘Questioning the Appropriateness of ExaminingGuanxiin aWastaEnvironment: Why Context Should Be Front and Center in Informal Network Research – A Commentary on “De-Linking from Western Epistemologies: UsingGuanxi-Typ...

    Article • Management and Organization Review, October 2023, Cambridge University Press

    Prof Riyad Eid

  7. The dark side of travel: the effect of tourist harassment on destination image and destination revisit intent: a moderated mediation approach

    Article • Kybernetes, September 2023, Emerald

    Prof Riyad Eid

  8. Understanding the Factors Affecting Travel Avoidance behavior During the COVID-19 Pandemic: Findings From a Mixed Method Approach

    Article • Journal of Travel Research, June 2023, SAGE Publications

    Prof Riyad Eid

  9. A new proposed model for tourists' destination image formation: the moderate effect of tourists' experiences

    Article • Kybernetes, February 2023, Emerald

    Prof Riyad Eid

  10. The Impact of HDA, Experience Quality, and Satisfaction on Behavioral Intention: Empirical Evidence from West Sumatra Province, Indonesia

    Article • Sustainability, April 2022, MDPI AG

    Prof Riyad Eid

  11. The Impact of Credibility Attributes on Consumer Intention to Adopt Information on Social Networking Sites

    Article • International Journal of Online Marketing, March 2022, IGI Global

    Prof Riyad Eid

  12. Cross-national differences in travelers’ continuance of knowledge sharing in online travel communities

    Article • Journal of Retailing and Consumer Services, March 2022, Elsevier

    Prof Riyad Eid

  13. Determinations of system justification versus psychological reactance consumer behaviours in online taboo markets

    Article • Information Technology and People, February 2022, Emerald

    Prof Riyad Eid

  14. Cross-national differences in big data analytics adoption in the retail industry

    Article • Journal of Retailing and Consumer Services, January 2022, Elsevier

    Prof Riyad Eid

  15. De-Linking From Western Epistemologies: UsingGuanxi-Type Relationships to Attract and Retain Hotel Guests in the Middle East

    Article • Management and Organization Review, July 2021, Cambridge University Press

    Prof Riyad Eid

  16. Implementing Modern Human Resources Strategies in the Public Sector

    Article • International Journal of Online Marketing, April 2021, IGI Global

    Prof Riyad Eid

  17. Understanding the link between CSR and employee green behaviour

    Article • Journal of Hospitality and Tourism Management, March 2021, Elsevier

    Prof Riyad Eid

  18. Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? A view from macroeconomic perspective

    Article • Tourism Management, October 2020, Elsevier

    Prof Riyad Eid

  19. Determinants of Innovative Behaviour in the Hotel Industry: A cross-Cultural Study

    Article • International Journal of Hospitality Management, October 2020, Elsevier

    Prof Riyad Eid

  20. Understanding Guests’ Intention to Visit Green Hotels

    Article • Journal of Hospitality & Tourism Research, August 2020, SAGE Publications

    Prof Riyad Eid

  21. Understanding the role of technological factors and external pressures in smart classroom adoption

    Article • Education + Training, August 2020, Emerald

    Prof Riyad Eid

  22. Understanding citizen intention to use m-government services: an empirical study in the UAE

    Article • Transforming Government People Process and Policy, June 2020, Emerald

    Prof Riyad Eid

  23. Integrating internal branding antecedents, customer and job satisfaction in the public sector

    Article • International Journal of Organizational Analysis, November 2019, Emerald

    Prof Riyad Eid

  24. ADOPTION AND ACCEPTANCE OF SMART TEACHING BY HIGHER EDUCATION INSTRUCTORS

    Article • November 2019, IATED Academy, S.L.

    Prof Riyad Eid

  25. Antecedents and consequences of social media marketing use: an empirical study of the UK exporting B2B SMEs

    Article • Journal of Business and Industrial Marketing, October 2019, Emerald

    Prof Riyad Eid

  26. Examining the antecedents and consequences of trust in the context of peer-to-peer accommodation

    Article • International Journal of Hospitality Management, August 2019, Elsevier

    Prof Riyad Eid

  27. Institutional contradiction and BSC implementation: comparative organizational analysis

    Article • International Journal of Organizational Analysis, July 2019, Emerald

    Prof Riyad Eid

  28. Converting hotels website visitors into buyers

    Article • Information Technology and People, April 2019, Emerald

    Prof Riyad Eid

  29. Integrating Destination Attributes, Political (In)Stability, Destination Image, Tourist Satisfaction, and Intention to Recommend: A Study of UAE

    Article • Journal of Hospitality & Tourism Research, April 2019, SAGE Publications

    Prof Riyad Eid

  30. Integrating and extending competing intention models to understand the entrepreneurial intention of senior university students

    Article • Education + Training, February 2019, Emerald

    Prof Riyad Eid

  31. ENTREPRENEURSHIP EDUCATION AND EMPLOYABILITY OF UAE HIGHER EDUCATION BUSINESS STUDENTS

    Article • November 2017, IATED Academy, S.L.

    Prof Riyad Eid

  32. Customer Orientation Implementation Constructs in the Banking Sector

    Article • International Journal of Online Marketing, April 2017, IGI Global

    Prof Riyad Eid

  33. A Triangulation Study to Assess the Perceived City Image in the Arab Middle East Context: The Case of Al-Ain in the UAE

    Article • Tourism Planning & Development, March 2017, Taylor & Francis

    Professor of Strategic Management Said Elbanna, Prof Riyad Eid

  34. Dimensions of the perceived value of malls: Muslim shoppers’ perspective

    Article • International Journal of Retail & Distribution Management, January 2017, Emerald

    Dr Mohammed Ismail El-Adly, Prof Riyad Eid

  35. Muslim world: A study of tourism & pilgrimage among OIC Member States

    Article • Tourism Management Perspectives, July 2016, Elsevier

    Prof Riyad Eid, Hamira Zamani-Farahani, Dr. Hamira Zamani-Farahani

  36. An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

    Article • Journal of Retailing and Consumer Services, July 2016, Elsevier

    Prof Riyad Eid, Dr Mohammed Ismail El-Adly

  37. Measuring hotel performance using the balanced scorecard: A theoretical construct development and its empirical validation

    Article • International Journal of Hospitality Management, October 2015, Elsevier

    Prof Riyad Eid, Professor of Strategic Management Said Elbanna

  38. Measuring the perceived value of malls in a non-Western context: the case of the UAE

    Article • International Journal of Retail & Distribution Management, September 2015, Emerald

    Dr Mohammed Ismail El-Adly, Prof Riyad Eid

  39. The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction

    Article • Tourism Management, February 2015, Elsevier

    Prof Riyad Eid

  40. Emerging Research on Islamic Marketing and Tourism in the Global Economy

    Article • January 2015, IGI Global

    Prof Riyad Eid

  41. Muslim Tourist Perceived Value in the Hospitality and Tourism Industry

    Article • Journal of Travel Research, May 2014, SAGE Publications

    Prof Riyad Eid

  42. Testing and Validating Customer Relationship Management Implementation Constructs in Egyptian Tourism Organizations

    Article • Journal of Travel & Tourism Marketing, April 2014, Taylor & Francis

    Prof Riyad Eid

  43. Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study

    Article • International Journal of Tourism Research, December 2013, Wiley

    Prof Riyad Eid

  44. Choice of export entry mode by developing economies SMEs

    Article • Journal of Economic and Administrative Sciences, November 2013, Emerald

    Prof Riyad Eid

  45. Leadership Teaching Impact on Tourism Students’ Attitudes and Perceptions Toward Leadership in Developing Economies: The Case of Egypt

    Article • Journal of Hospitality & Tourism Education, October 2013, Taylor & Francis

    Prof Riyad Eid

  46. E-Marketing in Developed and Developing Countries

    Article • January 2013, IGI Global

    Prof Riyad Eid

  47. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies

    Article • January 2013, IGI Global

    Prof Riyad Eid

  48. Factors affecting customer switching behaviour in the mobile phone market: the case of Egypt

    Article • International Journal of Technology Marketing, January 2013, Inderscience Publishers

    Prof Riyad Eid

  49. The impact of E-marketing use on small business enterprises' marketing success

    Article • Service Industries Journal, January 2013, Taylor & Francis

    Prof Riyad Eid

  50. Towards a High-Quality Religious Tourism Marketing: The Case of Hajj Service in Saudi Arabia

    Article • Tourism Analysis, November 2012, Cognizant Communication Corporation

    Prof Riyad Eid

  51. DMA Model: Understanding Digital Marketing Adoption and Implementation by Islamic Tourism Organizations

    Article • Tourism Analysis, November 2012, Cognizant Communication Corporation

    Prof Riyad Eid

  52. Successful Customer Relationship Management Programs and Technologies

    Article • March 2012, IGI Global

    Prof Riyad Eid

  53. Successful Customer Relationship Management Programs and Technologies

    Article • January 2012, IGI Global

    Prof Riyad Eid, Svend Hollensen

  54. The Effect of the Internet Use on Customer Relations and Targeting Activities

    Article • International Journal of Online Marketing, January 2012, IGI Global

    Prof Riyad Eid

  55. Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study

    Article • Service Industries Journal, November 2011, Taylor & Francis

    Prof Riyad Eid

  56. Drivers and Barriers to Online Social Networks’ Usage

    Article • International Journal of Online Marketing, January 2011, IGI Global

    Prof Riyad Eid

  57. Factors Affecting the Success of Online Branding

    Article • International Journal of Online Marketing, January 2011, IGI Global

    Prof Riyad Eid

  58. CRM in the Context of Airline Industry

    Article • International Journal of Customer Relationship Marketing and Management, January 2010, IGI Global

    Prof Riyad Eid

  59. Factors affecting the success of world class manufacturing implementation in less developed countries

    Article • Journal of Manufacturing Technology Management, September 2009, Emerald

    Prof Riyad Eid

  60. Extending TAM and IDT to Predict the Adoption of the Internet for B-to-B Marketing Activities

    Article • International Journal of E-Business Research, January 2009, IGI Global

    Prof Riyad Eid

  61. Towards a Successful CRM Implementation in Banks: An Integrated Model

    Article • Service Industries Journal, December 2007, Taylor & Francis

    Prof Riyad Eid

  62. The implementation of world class manufacturing techniques in Egyptian manufacturing firms

    Article • Industrial Management & Data Systems, May 2007, Emerald

    Prof Riyad Eid

  63. Developing New Products in the Hospitality Industry: A Case of Egypt

    Article • Journal of Hospitality & Leisure Marketing, April 2007, The Haworth Press

    Prof Riyad Eid

  64. Making Business-to-Business International Internet Marketing Effective: A Study of Critical Factors Using a Case-Study Approach

    Article • Journal of International Marketing, December 2006, American Marketing Association (AMA)

    Ibrahim Elbeltagi, Prof Riyad Eid

  65. How to profit from the balanced scorecard

    Article • Industrial Management & Data Systems, August 2006, Emerald

    Prof Riyad Eid

  66. The Influence of the Internet on B-to-B International Marketing Activities: An Empirical Study of the UK Companies

    Article • Journal of Euromarketing, April 2006, IMDA Press

    Prof Riyad Eid

  67. B2B international internet marketing

    Article • Benchmarking An International Journal, January 2006, Emerald

    Prof Riyad Eid

  68. International internet marketing

    Article • Marketing Intelligence & Planning, May 2005, Emerald

    Prof Riyad Eid

  69. Factors affecting the success of business‐to‐business international Internet marketing (B‐to‐B IIM): an empirical study of UK companies

    Article • Industrial Management & Data Systems, January 2004, Emerald

    Prof Riyad Eid

  70. The Internet: new international marketing issues

    Article • Management Research News, December 2002, Emerald

    Prof Riyad Eid

  71. A cross‐industry review of B2B critical success factors

    Article • Internet Research, May 2002, Emerald

    Prof Riyad Eid

  72. Hotel Balanced Scorecard Scale

    Article • American Psychological Association (APA)

    Prof Riyad Eid

  73. Drivers and Barriers to Online Social Networks’ Usage

    Article • IGI Global

    Prof Riyad Eid

  74. E-Government in Less Developed Countries

    Article • IGI Global

    Prof Riyad Eid

  75. E-Government in Less Developed Countries

    Article • IGI Global

    Prof Riyad Eid

  76. Extending TAM and IDT to Predict the Adoption of the Internet for B-to-B Marketing Activities

    Article • IGI Global

    Prof Riyad Eid

  77. Factors Affecting the Success of Online Branding

    Article • IGI Global

    Prof Riyad Eid

  78. CRM in the Context of Airline Industry

    Article • IGI Global

    Prof Riyad Eid

  79. Extending TAM and IDT to Predict the Adoption of the Internet for B-to-B Marketing Activities

    Article • IGI Global

    Prof Riyad Eid