All Stories

  1. JOM Forum: Theory Testing Is Theory Generation

    Article • Journal of Operations Management, March 2026, Wiley

    Avram Tucker Distinguished Scholar & Professor of Management Herman Aguinis, Rogelio Oliva, Elliot Bendoly

  2. <div> Coordinating Condition-Based Maintenance and <span>User-Facing Technology Investments</span> </div>

    Article • January 2026, Elsevier

    Elliot Bendoly

  3. Operational Process and Agency Considerations in Managing Emerging Technologies in Healthcare

    Article • Journal of Operations Management, October 2025, Wiley

    Elliot Bendoly

  4. Environmental Performance, Strategic Partner Support, and Performance Backsliding in Supply Chains

    Article • Journal of Business Logistics, September 2025, Wiley

    Elliot Bendoly

  5. Nudging Tactics for Enhanced Compliance With Condition‐Based Maintenance Guidelines

    Article • Journal of Operations Management, April 2025, Wiley

    Elliot Bendoly

  6. Meaningful Theoretical Pathways for Research Contributions

    Article • Journal of Operations Management, January 2025, Wiley

    Rogelio Oliva, Elliot Bendoly

  7. Fuzzy Signals and Postponement: Teeing-up Risk in Maintenance Operations

    Article • January 2025, Elsevier

    Elliot Bendoly

  8. Meaningful theoretical pathways for research contributions

    Article • January 2025, Elsevier

    Elliot Bendoly

  9. Diversity in Frontline Employee Perceptions: Policies and Procedures, Training, and Leadership as Drivers of Service Equality

    Article • Production and Operations Management, May 2024, SAGE Publications

    Elliot Bendoly, Ken Kelley

  10. Experiments in supply chain management research: A systematic review and future directions

    Article • Journal of Business Logistics, May 2024, Wiley

    Elliot Bendoly

  11. Holding North: Recognizing identity and advancing contribution in operations management

    Article • Journal of Operations Management, May 2024, Wiley

    Rogelio Oliva, Elliot Bendoly

  12. Holding North: Recognizing Identity and Advancing Contribution in Operations Management

    Article • January 2024, Elsevier

    Elliot Bendoly

  13. Large interorganizational projects (LIPs): Toward an integrative perspective and research agenda on interorganizational governance

    Article • Journal of Operations Management, November 2023, Wiley

    Elliot Bendoly, Professor Jens Roehrich

  14. The role of generative design and additive manufacturing capabilities in developing human–AI symbiosis: Evidence from multiple case studies

    Article • Decision Sciences, October 2023, Wiley

    Elliot Bendoly

  15. Digital transformation in operations management: Fundamental change through agency reversal

    Article • Journal of Operations Management, August 2023, Wiley

    Professor Jan C Fransoo, Elliot Bendoly

  16. Visualization in Operations Management Research

    Article • INFORMS Journal on Data Science, October 2022, INFORMS

    Elliot Bendoly

  17. Pulled in opposite directions: A joint consideration of supply and demand uncertainty in supply chain decision‐making

    Article • Journal of Business Logistics, July 2022, Wiley

    Dr. Somak Paul, Elliot Bendoly

  18. Vessel sharing and its impact on maritime operations and carbon emissions

    Article • Production and Operations Management, April 2022, Wiley

    Hyunwoo Park, Elliot Bendoly

  19. Ordering behavior in a supply chain with customers that respond to changes in service level

    Article • Decision Sciences, February 2022, Wiley

    Dr. Somak Paul, Elliot Bendoly

  20. Aims and criteria for advancing technology management research at the Journal of Operations Management

    Article • Journal of Operations Management, November 2021, Wiley

    Elliot Bendoly

  21. Operations in the upper echelons: leading sustainability through stewardship

    Article • International Journal of Operations & Production Management, October 2021, Emerald

    Elliot Bendoly

  22. Project managers' breadth of experience, project complexity, and project performance

    Article • Journal of Operations Management, June 2021, Wiley

    Dr Fabrizio Salvador, Elliot Bendoly

  23. Of Narrow Windows and Acrobats: COVID-Responsiveness and Knock-Ons via Additive Manufacturing Capabilities

    Article • January 2021, Elsevier

    Elliot Bendoly

  24. On making experimental design choices: Discussions on the use and challenges of demand effects, incentives, deception, samples, and vignettes

    Article • Journal of Operations Management, November 2020, Wiley

    Elliot Bendoly

  25. Visualization in Operations Management Research

    Article • January 2020, Elsevier

    Elliot Bendoly

  26. Does the Office of Patient Experience Matter in Improving Delivery of Care?

    Article • Production and Operations Management, November 2019, Wiley

    Elliot Bendoly

  27. How Do You Search for the Best Alternative? Experimental Evidence on Search Strategies to Solve Complex Problems

    Article • Management Science, September 2019, INFORMS

    Elliot Bendoly

  28. Behavioral Operations and Supply Chain Management–A Review and Literature Mapping

    Article • Decision Sciences, April 2019, Wiley

    Elliot Bendoly

  29. Consistency and Recovery in Retail Supply Chains

    Article • Journal of Business Logistics, February 2018, Wiley

    Elliot Bendoly

  30. Different departments, different drivers

    Article • International Journal of Operations & Production Management, August 2017, Emerald

    Elliot Bendoly

  31. Short-term bias and strategic misalignment in operational solutions: Perceptions, tendencies, and traps

    Article • European Journal of Operational Research, May 2017, Elsevier

    Elliot Bendoly, Rick Hardcopf

  32. On Academic Rankings, Unacceptable Methods, and the Social Obligations of Business Schools

    Article • Decision Sciences, April 2017, Wiley

    Elliot Bendoly

  33. Task Interdependence Impacts on Reciprocity in IT Implementation Teams: Bringing Out the Worst in Us, or Driving Responsibility?

    Article • Production and Operations Management, February 2017, Wiley

    Elliot Bendoly

  34. Consistency and Recovery in Retail Supply Chains

    Article • SSRN Electronic Journal, January 2017, Elsevier

    Elliot Bendoly

  35. Fit, Bias, and Enacted Sensemaking in Data Visualization: Frameworks for Continuous Development in Operations and Supply Chain Management Analytics

    Article • Journal of Business Logistics, March 2016, Wiley

    Elliot Bendoly

  36. System dynamics perspectives and modeling opportunities for research in operations management

    Article • Journal of Operations Management, November 2015, Elsevier

    Rogelio Oliva, Elliot Bendoly

  37. How Excessive Stage Time Reduction in NPD Negatively Impacts Market Value

    Article • Production and Operations Management, October 2015, Wiley

    Elliot Bendoly

  38. Mediating effects of psychological safety in the relationship between team affectivity and transactive memory systems

    Article • Journal of Organizational Behavior, September 2015, Wiley

    Elliot Bendoly

  39. The Study of Behavioral Operations

    Article • July 2015, Oxford University Press (OUP)

    Elliot Bendoly

  40. The Virtuous Cycles of Experimental Learning

    Article • July 2015, Oxford University Press (OUP)

    Elliot Bendoly

  41. Behavioral Operations in Practice and Future Work

    Article • July 2015, Oxford University Press (OUP)

    Elliot Bendoly

  42. The Handbook of Behavioral Operations Management

    Article • July 2015, Oxford University Press (OUP)

    Elliot Bendoly

  43. An Investigation of Competitor Networks in Manufacturing Strategy and Implications for Performance

    Article • SSRN Electronic Journal, January 2015, Elsevier

    Elliot Bendoly

  44. How Do You Search for the Best Alternative? Experimental Evidence on Search Strategies to Solve Complex Problems

    Article • January 2015, Elsevier

    Elliot Bendoly

  45. Short-Term Bias and Strategic Misalignment in Operational Solutions: Perceptions, Tendencies, and Traps

    Article • January 2015, Elsevier

    Elliot Bendoly

  46. The Other Side of the Coin: Transactive Memory Systems and the Prevention of Resource Losses

    Article • Academy of Management Proceedings, January 2014, The Academy of Management

    Elliot Bendoly

  47. Prioritizing and Monitoring Concurrent Project Work: Effects on Switching Behavior

    Article • Production and Operations Management, September 2013, Wiley

    Elliot Bendoly

  48. System Dynamics Understanding in Projects: Information Sharing, Psychological Safety, and Performance Effects

    Article • Production and Operations Management, May 2013, Wiley

    Elliot Bendoly

  49. Organizational Antecedents and Operational Outcomes of Cross-Functional Bilateral Information Exchange: An Analysis of Chinese Manufacturers

    Article • SSRN Electronic Journal, January 2013, Elsevier

    Elliot Bendoly

  50. Real-time feedback and booking behavior in the hospitality industry: Moderating the balance between imperfect judgment and imperfect prescription

    Article • Journal of Operations Management, January 2013, Elsevier

    Elliot Bendoly

  51. Excel Basics to Blackbelt

    Article • January 2013, Cambridge University Press

    Elliot Bendoly

  52. Aligning Tactics with Market Capabilities in the Art World: Strategically Capitalizing on Repeat Print Sale Economies

    Article • SSRN Electronic Journal, January 2013, Elsevier

    Elliot Bendoly

  53. Organizational Antecedents and Operational Outcomes of Cross-Functional Bilateral Information Exchange: An Analysis of Chinese Manufacturers

    Article • SSRN Electronic Journal, January 2012, Elsevier

    Elliot Bendoly

  54. Complementary Drivers of New Product Development Performance: Cross-Functional Coordination, Information System Capability, and Intelligence Quality

    Article • Production and Operations Management, December 2011, Wiley

    Elliot Bendoly

  55. INTRODUCTION TO THE DISCUSSION FORUM ON USING EXPERIMENTS IN SUPPLY CHAIN MANAGEMENT RESEARCH

    Article • Journal of Supply Chain Management, July 2011, Wiley

    Elliot Bendoly

  56. RIGOR IN BEHAVIORAL EXPERIMENTS: A BASIC PRIMER FOR SUPPLY CHAIN MANAGEMENT RESEARCHERS

    Article • Journal of Supply Chain Management, July 2011, Wiley

    Elliot Bendoly

  57. Coopetitive Buyer-Supplier Relationship: An Investigation of Bargaining Power, Relational Context, and Investment Strategies

    Article • Decision Sciences, February 2011, Wiley

    Elliot Bendoly

  58. Linking Task Conditions to Physiology and Judgment Errors in RM Systems

    Article • Production and Operations Management, January 2011, Wiley

    Elliot Bendoly

  59. Handbook of Research in Enterprise Systems

    Article • January 2011, SAGE Publications

    Elliot Bendoly

  60. The perception of difficulty in project-work planning and its impact on resource sharing

    Article • Journal of Operations Management, September 2010, Elsevier

    Elliot Bendoly

  61. Multilevel Social Dynamics Considerations for Project Management Decision Makers: Antecedents and Implications of Group Member Tie Development

    Article • Decision Sciences, August 2010, Wiley

    Elliot Bendoly, Professor / Lab Director Dominic Thomas

  62. “The way that can be told of is not an unvarying way”: Cultural impacts on Operations Management in Asia

    Article • Journal of Operations Management, May 2010, Elsevier

    Elliot Bendoly

  63. Are Consumers Really Strategic? Implications from an Experimental Study

    Article • SSRN Electronic Journal, January 2010, Elsevier

    Elliot Bendoly

  64. Bodies of Knowledge for Research in Behavioral Operations

    Article • Production and Operations Management, December 2009, Wiley

    Elliot Bendoly

  65. What mother never told you about Excel . . . it's not all number crunching

    Article • Management Research News, October 2009, Emerald

    Elliot Bendoly

  66. Lock-in situations in supply chains: A social exchange theoretic study of sourcing arrangements in buyer–supplier relationships

    Article • Journal of Operations Management, October 2009, Elsevier

    Elliot Bendoly

  67. The efficient use of enterprise information for strategic advantage: A data envelopment analysis

    Article • Journal of Operations Management, August 2009, Elsevier

    Elliot Bendoly

  68. Limits to Effective Leadership Style and Tactics in Critical Incident Interventions

    Article • Project Management Journal, June 2009, SAGE Publications

    Elliot Bendoly

  69. Performance Metric Portfolios: A Framework and Empirical Analysis

    Article • Production and Operations Management, January 2009, Wiley

    Elliot Bendoly

  70. In “the zone”

    Article • International Journal of Operations & Production Management, November 2008, Emerald

    Elliot Bendoly, mj prietula

  71. COMMENTARY: Silver Bullet Junkies and the Codifiers That Love Them: Behavioral Roots Behind a Legacy of Bad Modeling and Use

    Article • Decision Sciences, May 2008, Wiley

    Elliot Bendoly

  72. The Role of Operational Interdependence and Supervisory Experience on Management Assessments of Resource Planning Systems

    Article • Production and Operations Management, January 2008, Wiley

    Elliot Bendoly

  73. Understanding behavioral sources of process variation following enterprise system deployment

    Article • Journal of Operations Management, January 2008, Elsevier

    Elliot Bendoly

  74. Excel Basics to Blackbelt

    Article • January 2008, Cambridge University Press

    Elliot Bendoly

  75. The Performance Effects of Complementarities Between Information Systems, Marketing, Manufacturing, and Supply Chain Processes

    Article • Information Systems Research, December 2007, INFORMS

    Anandhi Bharadwaj, Elliot Bendoly

  76. Internal Infrastructural Impacts on RFID Perceptions and Commitment: Knowledge, Operational Procedures, and Information-Processing Standards

    Article • Decision Sciences, August 2007, Wiley

    Elliot Bendoly

  77. Service and cost benefits through clicks-and-mortar integration: Implications for the centralization/decentralization debate

    Article • European Journal of Operational Research, July 2007, Elsevier

    Elliot Bendoly

  78. Importance of Organizational Citizenship Behaviour for Overall Performance Evaluation: Comparing the Role of Task Interdependence in China and the USA

    Article • Management and Organization Review, July 2007, Cambridge University Press

    Elliot Bendoly

  79. Resource enablement modeling: Implications for studying the diffusion of technology

    Article • European Journal of Operational Research, June 2007, Elsevier

    Elliot Bendoly

  80. Moderating effects of information access on project management behavior, performance and perceptions

    Article • Journal of Operations Management, April 2007, Elsevier

    Elliot Bendoly

  81. Bipolarity in reactions to operational ‘constraints’: OM bugs under an OB lens

    Article • Journal of Operations Management, January 2007, Elsevier

    Elliot Bendoly

  82. Behavior in operations management: Assessing recent findings and revisiting old assumptions

    Article • Journal of Operations Management, December 2006, Elsevier

    Elliot Bendoly

  83. Incorporating behavioral theory in OM empirical models

    Article • Journal of Operations Management, December 2006, Elsevier

    Elliot Bendoly

  84. ERP in the minds of supervisors

    Article • International Journal of Operations & Production Management, May 2006, Emerald

    Elliot Bendoly

  85. Organizational citizenship behavior and performance evaluations: Exploring the impact of task interdependence.

    Article • Journal of Applied Psychology, January 2006, American Psychological Association (APA)

    Elliot Bendoly

  86. Order Lead-Time Improvement following Enterprise Information Technology Implementation: An Empirical Study

    Article • MIS Quarterly, January 2006, JSTOR

    Elliot Bendoly

  87. Online/In-Store Integration and Customer Retention

    Article • Journal of Service Research, May 2005, SAGE Publications

    Elliot Bendoly

  88. ERP system and implementation‐process benefits

    Article • International Journal of Operations & Production Management, April 2005, Emerald

    Elliot Bendoly

  89. Business technology complementarities: impacts of the presence and strategic timing of ERP on B2B e-commerce technology efficiencies

    Article • Omega, October 2004, Elsevier

    Elliot Bendoly

  90. Integrated inventory pooling for firms servicing both on-line and store demand

    Article • Computers & Operations Research, August 2004, Elsevier

    Elliot Bendoly

  91. Measuring the impact of organizational constraints on the success of business-to-business e-commerce efforts: a transactional focus

    Article • Information & Management, May 2004, Elsevier

    Elliot Bendoly

  92. Value chain resource planning: Adding value with systems beyond the enterprise

    Article • Business Horizons, March 2004, Elsevier

    Elliot Bendoly

  93. ERP architectural/operational alignment for order‐processing performance

    Article • International Journal of Operations & Production Management, January 2004, Emerald

    Elliot Bendoly

  94. A process-based model for priority convergence in multi-period group decision-making

    Article • European Journal of Operational Research, August 2003, Elsevier

    Elliot Bendoly

  95. Theory and support for process frameworks of knowledge discovery and data mining from ERP systems

    Article • Information & Management, August 2003, Elsevier

    Elliot Bendoly

  96. Enterprise resource planning: Developments and directions for operations management research

    Article • European Journal of Operational Research, April 2003, Elsevier

    Elliot Bendoly

  97. Employee Involvement and Pay at US and Canadian Auto Suppliers

    Article • Journal of Economics &amp Management Strategy, June 2002, The MIT Press

    Elliot Bendoly

  98. Employee Involvement And Pay At Us And Canadian Auto Suppliers

    Article • Journal of Economics &amp Management Strategy, June 2002, Wiley

    Elliot Bendoly

  99. Attributions of the "causes" of group performance as an alternative explanation of the relationship between organizational citizenship behavior and organizational performance.

    Article • Journal of Applied Psychology, January 2001, American Psychological Association (APA)

    Elliot Bendoly

  100. Attributions of the "causes" of group performance as an alternative explanation of the relationship between organizational citizenship behavior and organizational performance.

    Article • Journal of Applied Psychology, January 2001, American Psychological Association (APA)

    Elliot Bendoly

  101. The adoption of electronic data interchange: a model and practical tool for managers

    Article • Decision Support Systems, December 2000, Elsevier

    Elliot Bendoly

  102. A framework for investments in support building activities (SBAs): support mechanisms and strategic scenarios

    Article • Decision Support Systems, January 2000, Elsevier

    Elliot Bendoly

  103. Linking Technological Compatibility and Operational Capacity Constraints to Communication Technology Adoption

    Article • IGI Global

    Elliot Bendoly