All Stories

  1. The effect of managerial coaching on salesperson's relationship behaviors: new evidence from frontline bank employees in China

    Article • The International Journal of Bank Marketing, June 2020, Emerald

    Claudio Pousa

  2. Unleashing the power of salespersons’ implementation intentions through coaching

    Article • Development and Learning in Organizations, September 2019, Emerald

    Claudio Pousa

  3. Managing frontline employee performance through coaching: does selling experience matter?

    Article • The International Journal of Bank Marketing, April 2017, Emerald

    Claudio Pousa

  4. Managing Salesperson Performance Through Coaching: The Moderating Role of Selling Experience (An Extended Abstract)

    Article • January 2017, Springer Science + Business Media

    Claudio Pousa

  5. Promoting Salesperson Relationship Behaviors Through Coaching: New Evidence from China (An Extended Abstract)

    Article • January 2017, Springer Science + Business Media

    Claudio Pousa

  6. Differential Effects of Supervisory Coaching and Leader Member Exchange on Salesperson’s Behavior and Performance

    Article • January 2016, Springer Science + Business Media

    Claudio Pousa

  7. Increasing Salesperson’s Self-Efficacy and Performance Through Coaching: A Quantitative Study in Canada

    Article • January 2016, Springer Science + Business Media

    Claudio Pousa

  8. Spanish and French translations of a Managerial Coaching measuring scale

    Article • January 2016, Springer Science + Business Media

    Claudio Pousa

  9. An initial assessment of measurement invariance in sales force coaching

    Article • Coaching An International Journal of Theory Research and Practice, December 2015, Taylor & Francis

    Claudio Pousa

  10. Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching

    Article • Coaching An International Journal of Theory Research and Practice, January 2015, Taylor & Francis

    Claudio Pousa

  11. The Influence of Coaching on Employee Performance: Results From Two International Quantitative Studies

    Article • Performance Improvement Quarterly, October 2014, Wiley

    Claudio Pousa

  12. Why Do Consumers Buy Fair Trade Products? An Evolutionary Perspective Using the Theory of Consumption Values

    Article • Journal of Management and Sustainability, May 2014, Canadian Center of Science and Education

    Claudio Pousa

  13. Boosting customer orientation through coaching: a Canadian study

    Article • The International Journal of Bank Marketing, January 2014, Emerald

    Claudio Pousa

  14. Conflits travail-famille et intention de quitter dans le domaine de la santé

    Article • Relations industrielles, January 2014, Consortium Erudit

    Claudio Pousa

  15. Measuring Servant Leadership

    Article • IGI Global

    Claudio Pousa