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This article uses case study evidence to suggest how allowing multiple citizen participation methods increases the chance that citizen involvement will actually impact policy deiciions. The research contributes to answering the question of how jurisdictions should structre participation.

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This page is a summary of: Bringing Participatory Tools to a Different Level, Public Performance & Management Review, March 2014, Taylor & Francis,
DOI: 10.2753/pmr1530-9576370305.
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