An Action Research to kick-off Knowledge Management in a Secondary School

What is it about?

KM implementation was found to be effective through the Dual Approaches: Information-Based and People-/Interaction Based Approaches. A Knowledge Base and a Digital Archive as knowledge repositories and Lesson Study and Communities of Practice as platforms for knowledge sharing have been successfully established to facilitate sharing information/knowledge and nurturing a sharing culture and trust. Challenges faced and the related coping strategies during the process of implementation were shared and reflected to demonstrate what the school has achieved and what the school should improve in KM implementation. It was also found that building sharing culture is the critical turning point of the process of KM implementation. Breaking through the barrier of sharing was found to be very essential to KM implementation.

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Why is it important?

The lessons learned in the study is a strong empirical evidence of research of KM implementation, especially in schools. Because of the limited number of prior studies and the importance of the pioneering work of launching KM implementation, this paper tries to address the research gap by using theory building from cases as a research strategy rather than theory testing research, especially in “how” and “why” in the steps of kicking-off KM implementation in an unexplored research area.

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