What is it about?

This paper takes the T-O-E framework to the level that encompasses task and individual factors in an attempt to offer improved insight into technology adoption.

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Why is it important?

Our finding shows that the relationship between adoption and the factors within the contexts of technology, organization, environment and task were statistically supported though some had negative coefficients. For individual context, social factor had a statistically significant negative coefficient but hedonistic drive was not statistically supported. The different factors within the contexts and the contexts themselves vary in their adoption criticality; therefore, vendors and policy makers are encouraged to place more premiums on organizational and task factors than on technological, environmental and individual factors and to craft informed marketing programs that would appeal to actual and potential adopters and cause them to progress in the loyalty ladder.

Perspectives

In writing this paper, my interest and learning surged, given that one of the co-authors is an expert in using software to analyze data. The article complements and/or extends the contexts of T-O-E knowledge by integrating task-technology-fit (TTF) and unified theory of acceptance and use of technology (UTAUT). The task and individual contexts have been separately explained by task-technology-fit (TTF) and unified theory of acceptance and use of technology (UTAUT), respectively but this paper complements and/or extends the T-O-Eā€™s insights by integrating TTF and UTAUT frameworks, and developing and empirically testing a 12-factor framework that spans five contexts.

Professor Hart O. Awa
University of Port Harcourt

Read the Original

This page is a summary of: Integrated technology-organization-environment (T-O-E) taxonomies for technology adoption, Journal of Enterprise Information Management, October 2017, Emerald,
DOI: 10.1108/jeim-03-2016-0079.
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