What is it about?

It discusses the impacts of the implementation of quality management systems on vocational education schools.

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Why is it important?

It proposes an empirically derived framework about the impacts of quality management that could be tested on other educational settings.

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This page is a summary of: The impacts and success factors of ISO 9001 in education, International Journal of Quality & Reliability Management, April 2012, Emerald,
DOI: 10.1108/02656711211224848.
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