All Stories

  1. The impacts of quality management on social services

    Article • Total Quality Management & Business Excellence, August 2013, Taylor & Francis

    Nuno Melao, Dr Nuno Melao

  2. The implementation of the balanced scorecard in a school district

    Article • International Journal of Productivity and Performance Management, October 2012, Emerald

    Nuno Melao, Dr Nuno Melao

  3. The impacts of ISO 9001 on educational institutions

    Article • International Journal of Quality & Reliability Management, April 2012, Emerald

    Nuno Melao, Dr Nuno Melao

  4. E-business processes and e-Business Process Modelling: a state-of-the-art overview

    Article • International Journal of Services Technology and Management, January 2009, Inderscience Publishers

    Nuno Melao, Dr Nuno Melao

  5. Using component technology to develop a simulation library for business process modelling

    Article • European Journal of Operational Research, July 2006, Elsevier

    Nuno Melao, Dr Nuno Melao

  6. Data envelopment analysis revisited: a neophyte's perspective

    Article • International Journal of Management and Decision Making, January 2005, Inderscience Publishers

    Nuno Melao, Dr Nuno Melao

  7. A conceptual framework for understanding business processes and business process modelling

    Article • Information Systems Journal, April 2000, Wiley

    Nuno Melao, Dr Nuno Melao