The importance of key supplier relationship management in supply chains

  • Christoph Teller, Herbert Kotzab, David B. Grant, Christina Holweg
  • International Journal of Retail & Distribution Management, February 2016, Emerald
  • DOI: 10.1108/ijrdm-05-2015-0072

Why you (should) love your key suppliers

Photo by Shaojie on Unsplash

Photo by Shaojie on Unsplash

What is it about?

The highlights of this paper are: It is important for companies to identify their key supplier relationships. Companies need to be able to differentiate between their internal and external SCM resources. Internal SCM resources affect the performance of external SCM resources. External SCM resources affect the company’s ability to manage their key supplier relationships. Effective key supplier relationship management improves overall SCM execution.

Why is it important?

In terms of practical implications companies should focus on the performance of their external SCM resources to successfully manage their key supplier relationships. Because internal resources influence external resources, organizations should be prepared internally for supply chain partnering. Retail and manufacturing companies benefit from collaborative relationships with their suppliers.

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The following have contributed to this page: Professor David B Grant and Professor Christoph Teller

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