Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels

  • Andrew Walls, Fevzi Okumus, Youcheng (Raymond) Wang, David Joon-Wuk Kwun
  • Journal of Hospitality Marketing & Management, January 2011, Taylor & Francis
  • DOI: 10.1080/19368623.2011.536074

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http://dx.doi.org/10.1080/19368623.2011.536074

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