What is it about?

Smart government is utilizing information technology. but not all employees are ready or willing or capable of using IT or utilizing it in serving the public. Managers as well may not always be willing to make an extra effort to utilize smart technologies in providing public services.

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Why is it important?

This is a rarely examined topic in UAE and in public sector in the world in general.

Perspectives

learning about the strengths and weaknesses of public sector's readiness to utilize smart government will help decision makers and researchers find better strategies and ways to empower public employees and help organizations adapt their structures and processes to achieve better results.

abdulfattah Yaghi
United Arab Emirates University

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This page is a summary of: Happiness, Morality, Rationality, and Challenges in Implementing Smart Government Policy, Public Integrity, September 2017, Taylor & Francis,
DOI: 10.1080/10999922.2017.1364947.
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