Drivers of customer satisfaction and relationship quality in system delivery projects

Matti Juhani Haverila, Miia Martinsuo, Earl Naumann
  • Journal of Strategic Marketing, December 2013, Taylor & Francis
  • DOI: 10.1080/0965254x.2013.804860

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

The following have contributed to this page: Dr. Earl Naumann