What is it about?
This article shows why quality management and sustainability go hand in hand. It shows a simple model, also applicable in small organizations, to increase sustainability impact with increased competitiveness. And quality is the glue that holds it all together.
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Why is it important?
The threats to planet earth are so severe that action is needed at all levels. Current systems are complex and often beyond the possibilities of SME's. The model presented in this paper allows them to contribute in a simple way by linking it with quality management.
Perspectives
With this article I wanted to show that any company can positively contribute to sustainability. The three phase model of Awareness, Adoption and Achievement allows any company to participate at whatever level they are and doing so without compromising their financial sustainability.
WILLY VANDENBRANDE
QS Consult
Read the Original
This page is a summary of: Quality for a sustainable future, Total Quality Management & Business Excellence, March 2019, Taylor & Francis, DOI: 10.1080/14783363.2019.1588724.
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