What is it about?
This study highlights the relationship between emotional and social competence (ESC), coaching, and leader outcomes. Findings demonstrate that ESC and quality of the coaching relationship can have significant impact on leader performance and engagement. The results suggest that scholars interested in coaching and organizations focused on building a culture of coaching consider coaching relationship quality as an essential factor.
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Why is it important?
This work is important because it confirms that emotional intelligence and executive coaching matter when it comes to leader development and positively impacting desired organizational outcomes such as job performance, personal vision, work engagement and career satisfaction. It also provides important evidence of the possible return on investment for organizations. This field study was conducted in a financial organization with 85 of the top leaders. This sample is normally difficult to access. The sample population were heavily driven by sales and rewarded handsomely for meeting and achieving financial targets. Even this population, however, experienced a statistically significant benefit from the investment the company made in its leaders through leadership programs that included coaching and 360-degree feedback. While monetary rewards are an important part of a total remuneration package, we can see through the results, investing in less tangible but still salient elements of a leader’s development may make a positive difference in leader engagement, performance, and satisfaction.
Perspectives
As authors, we have worked in the field of leadership development, emotional intelligence and coaching for 25 years. From personal experience as educators and coaches, we see first-hand the benefits of investing in the growth and development of key talent. We also realize the pressure for organizational sponsors to show or "prove" that such activities are worth the investment. We hope this article provides important support to bolster such efforts. We also hope this encourages other scholars to embark on studies that while challenging to execute are rewarding for the contributions they provide for future research and practice.
Professor, Organizational Behavior Ellen B. Van Oosten
Case Western Reserve University
Read the Original
This page is a summary of: Investing in what matters: The impact of emotional and social competency development and executive coaching on leader outcomes., Consulting Psychology Journal Practice and Research, June 2019, American Psychological Association (APA),
DOI: 10.1037/cpb0000141.
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