Can’t get it out of my mind: Employee rumination after customer mistreatment and negative mood in the next morning.

Mo Wang, Songqi Liu, Hui Liao, Yaping Gong, John Kammeyer-Mueller, Junqi Shi
  • Journal of Applied Psychology, January 2013, American Psychological Association (APA)
  • DOI: 10.1037/a0033656

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http://dx.doi.org/10.1037/a0033656

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