What dimension are important to supervisors when they make overall ratings of employee performance?

What is it about?

In this study, managers rated employees on dimensions of performance that were both in-role, or a part of the job description for a secretarial job, or extrarole/citizenship behaviors such as cooperation and helping others. While in-role dimensions were the stronger predictors of overall performance ratings, extrarole behaviors explained one-third of the variance in performance ratings, and both types of dimensions were highly statistically significant.

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