Retail service quality and perceived value

Jillian C. Sweeney, Geoffrey N. Soutar, Lester W. Johnson
  • Journal of Retailing and Consumer Services, January 1997, Elsevier
  • DOI: 10.1016/s0969-6989(96)00017-3

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.1016/s0969-6989(96)00017-3

The following have contributed to this page: Jill Sweeney and Professor Geoffrey N. Soutar