Dr Russel PJ Kingshott
Faculty Member, Other
Interactive effects of marketing strategy formulation and implementation upon firm perf...
Journal of Marketing Management
The role of interaction quality and switching costs in premium banking services
Marketing Intelligence & Planning
A purchase intention model for foreign banks within Indonesia
The International Journal of Bank Marketing
The Relationships Between Ethical Climates, Ethical Ideologies and Organisational Commi...
Journal of Academic Ethics
The impact of psychological contracts on trust and commitment in supplier‐distributor r...
European Journal of Marketing
The impact of psychological contracts upon trust and commitment within supplier–buyer r...
Industrial Marketing Management
The impact of the relational plan on adoption of electronic banking
Journal of Services Marketing