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  1. Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
  2. The Income and Demographic Determinants of Physical Activity Intensity: Evidence from a Developing Country
  3. Measuring quality performance between public and private hospitals in Malaysia
  4. Preparedness for hospital practice in assuring quality of care
  5. Medical tourism service quality: finally some empirical findings
  6. Country perspective on medical tourism: the Malaysian experience
  7. Malaysian graduates' employability skills enhancement: an application of the importance performance analysis
  8. Quality of MBA Education in Malaysia
  9. Development and validation of patient satisfaction instrument
  10. Inpatient satisfaction: an analysis of Malaysian public hospitals
  11. Hospital waiting time: the forgotten premise of healthcare service delivery?
  12. Civil Service System in Malaysia
  13. Satisfaction among Gen Y patients
  14. Erratum
  15. Practice follows structure: QM in Malaysian public hospitals
  16. Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals
  17. The Effect of Organisational Structure on Quality Management in Public Hospitals in a Developing Nation: A Comparative Study Between District, State and National Level Hospitals in Malaysia
  18. Quality management in Malaysian public health care