All Stories

  1. Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals

    Article • International Journal of Healthcare Management, October 2019, Taylor & Francis

    Dr Selim Ahmed, NOOR HAZILAH ABD MANAF

  2. The Income and Demographic Determinants of Physical Activity Intensity: Evidence from a Developing Country

    Article • Margin The Journal of Applied Economic Research, August 2017, SAGE Publications

    NOOR HAZILAH ABD MANAF

  3. Measuring quality performance between public and private hospitals in Malaysia

    Article • International Journal of Quality and Service Sciences, June 2017, Emerald

    NOOR HAZILAH ABD MANAF , Dr Selim Ahmed

  4. Preparedness for hospital practice in assuring quality of care

    Article • The TQM Journal, October 2016, Emerald

    NOOR HAZILAH ABD MANAF

  5. Medical tourism service quality: finally some empirical findings

    Article • Total Quality Management & Business Excellence, July 2015, Taylor & Francis

    NOOR HAZILAH ABD MANAF

  6. Country perspective on medical tourism: the Malaysian experience

    Article • Leadership in Health Services, February 2015, Emerald

    NOOR HAZILAH ABD MANAF

  7. Malaysian graduates' employability skills enhancement: an application of the importance performance analysis

    Article • J for Global Business Advancement, January 2014, Inderscience Publishers

    NOOR HAZILAH ABD MANAF

  8. Quality of MBA Education in Malaysia

    Article • International Journal of Quality and Service Sciences, November 2013, Emerald

    NOOR HAZILAH ABD MANAF , Research Professor Dr. Khaliq Ahmad, Dr Selim Ahmed

  9. Development and validation of patient satisfaction instrument

    Article • Leadership in Health Services, January 2012, Emerald

    NOOR HAZILAH ABD MANAF

  10. Inpatient satisfaction: an analysis of Malaysian public hospitals

    Article • International Journal of Public Sector Management, January 2012, Emerald

    NOOR HAZILAH ABD MANAF

  11. Hospital waiting time: the forgotten premise of healthcare service delivery?

    Article • International Journal of Health Care Quality Assurance, September 2011, Emerald

    NOOR HAZILAH ABD MANAF

  12. Civil Service System in Malaysia

    Article • November 2010, Taylor & Francis

    NOOR HAZILAH ABD MANAF

  13. Satisfaction among Gen Y patients

    Article • International Journal of Islamic and Middle Eastern Finance and Management, August 2010, Emerald

    NOOR HAZILAH ABD MANAF

  14. Erratum

    Article • Asian Journal on Quality, April 2009, Emerald

    NOOR HAZILAH ABD MANAF

  15. Practice follows structure: QM in Malaysian public hospitals

    Article • Measuring Business Excellence, March 2009, Emerald

    NOOR HAZILAH ABD MANAF

  16. Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals

    Article • Asian Journal on Quality, December 2007, Emerald

    NOOR HAZILAH ABD MANAF

  17. The Effect of Organisational Structure on Quality Management in Public Hospitals in a Developing Nation: A Comparative Study Between District, State and National Level Hospitals in Malaysia

    Article • Asian Journal on Quality, April 2006, Emerald

    NOOR HAZILAH ABD MANAF

  18. Quality management in Malaysian public health care

    Article • International Journal of Health Care Quality Assurance, May 2005, Emerald

    NOOR HAZILAH ABD MANAF