All Stories

  1. Overendorsement as a Double-Edged Sword:How Influencer Excess Drives Negative e-WOM, Credibility Loss, and Consumer Avoidance​
  2. Making of a Creative City as a Viable Service System
  3. Virtual Reality in Dark Tourism: Multisensory Virtual Tourism Experiences with Thermal Stimuli
  4. Smart Retail Using Electronic Shelf Label (ESL): From Customer Well‐Being to Posttransaction Shopping Experience Across Gender
  5. Influence of parents on their children’s car purchase intention
  6. Machine learning-based spatial data development for optimizing astronomical observatory sites in Indonesia
  7. Consumer preferences on sharia hospitals
  8. Metaverse Tourism: Elements and Consequences on Tourism Experience Journey
  9. Aw … The Museum is so “Dark”: The Effect of Thermal Stimuli for Virtual Reality Experience and Emotion
  10. Factors Influence Customer Churn on Internet Service Provider in Indonesia
  11. Digital-only banking experience: Insights from gen Y and gen Z
  12. Digital Touchpoints Effectiveness and its Impact on Consumer Brand Engagement in Biotechnology Start-Up
  13. IS TWO ALWAYS BETTER THAN ONE? Customer Perception on the Merger of Startup Decacorn Companies
  14. Why Do People Continue Using Fitness Wearables? The Effect of Interactivity and Gamification
  15. Chatbot for SMEs
  16. Brand strategies development through sales promotion and endorsement of Small and Medium Enterprises (SME) in West Java Indonesia
  17. Customer engagement in online social crowdfunding: The influence of storytelling technique on donation performance
  18. Continued use of wearable fitness technology: A value co-creation perspective
  19. Explicating Open Innovation Using Service-Dominant Logic
  20. Continued use of wearables for wellbeing with a cultural probe
  21. Studying the continuance intention and success factor of E-learning systems
  22. Exploring E-readiness on E-commerce adoption of SMEs: Case study South-East Asia