All Stories

  1. Opening the Black Box of Nonprofit Reputation and Volunteer Attraction With Supervised Machine Learning

    Article • Nonprofit Management and Leadership, December 2025, Wiley

    Jurgen Willems

  2. The social construction of performance judgements: Do opinions of others influence how citizens evaluate government?

    Article • International Public Management Journal, November 2025, Taylor & Francis

    Jurgen Willems

  3. Pairing mean scores with consensus metrics: Extending managers' toolkit for decision‐making

    Article • European Management Review, July 2025, Wiley

    Jurgen Willems

  4. Clarifying Public Sector Ethics: Neutralization of Police Violence by Citizens and Generative AI

    Article • Academy of Management Proceedings, July 2025, The Academy of Management

    Jurgen Willems

  5. Building Shared Purpose: Within- and Between-Group Consensus in Nonprofit Leadership

    Article • Academy of Management Proceedings, July 2025, The Academy of Management

    Jurgen Willems

  6. Beyond Within‐Group Consensus: Theoretical and Methodological Extensions for Analyzing and Visualizing Between‐Group Consensus Across Nonprofit Leadership Teams

    Article • Nonprofit Management and Leadership, June 2025, Wiley

    Jurgen Willems

  7. Within‐Group Consensus in Nonprofit Leadership Teams: Two Approaches for Analyzing and Visualizing Within‐Group Consensus

    Article • Nonprofit Management and Leadership, June 2025, Wiley

    Jurgen Willems

  8. What Parents Want – Applying Machine Learning to Predict Preferences and Support for School Choice Policies in K-12 Education

    Article • Journal of School Choice, May 2025, Taylor & Francis

    Jurgen Willems

  9. Debate: Scaling life sciences impact in the EU—Building sustainable management and public governance capacity

    Article • Public Money & Management, May 2025, Taylor & Francis

    Jurgen Willems

  10. Building social capital to escape poverty: an intersectionality perspective on women’s entrepreneurship at the base of the pyramid

    Article • Entrepreneurship and Regional Development, March 2025, Taylor & Francis

    Jurgen Willems

  11. Bureaucratic Reputation Theory: Micro-Level Theoretical Extensions

    Article • Perspectives on Public Management and Governance, February 2025, Oxford University Press (OUP)

    Jurgen Willems

  12. Performance rankings reduce cognitive processing of underlying performance information

    Article • Public Management Review, February 2025, Taylor & Francis

    Jurgen Willems

  13. The Purposes of Education: A Citizen Perspective Beyond Political Elites

    Article • Educational Researcher, January 2025, American Educational Research Association (AERA)

    Jurgen Willems

  14. Morality and Ethical Challenges in Philanthropy—Initiating a Spark and Illuminating Future Research Directions

    Article • Journal of Philanthropy, January 2025, Wiley

    Jurgen Willems

  15. Bureaucratic prioritizing among clients in the eyes of the public: Experimental evidence from three countries

    Article • Public Administration Review, December 2024, Wiley

    Jurgen Willems

  16. The bureaucratic reputation scale: cross-country and cross-language validation

    Article • Public Management Review, November 2024, Taylor & Francis

    Jurgen Willems

  17. Humans and robots are nearly ethically equivalent

    Article • AI and Ethics, November 2024, Springer Science + Business Media

    Jurgen Willems

  18. Ultimatum bargaining: Algorithms vs. Humans

    Article • Economics Letters, November 2024, Elsevier

    Jurgen Willems

  19. Virtual Assistants Are Unlikely to Reduce Patient Non-Disclosure

    Article • Proceedings of the AAAI/ACM Conference on AI Ethics and Society, October 2024, Association for the Advancement of Artificial Intelligence (AAAI)

    Jurgen Willems

  20. Predicting Novel Terrorism: Media Coverage as Early-Warning System of Novelty in Terror Attacks

    Article • Terrorism and Political Violence, June 2024, Taylor & Francis

    Jurgen Willems

  21. Group Research: Why are we Throwing Away the Best of our Observations?

    Article • Group & Organization Management, April 2024, SAGE Publications

    Jurgen Willems

  22. Public Opinion on School Funding and Teacher Salaries: The Information Gap Explained?

    Article • Educational Evaluation and Policy Analysis, March 2024, American Educational Research Association (AERA)

    Jurgen Willems

  23. A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants

    Article • Review of Public Personnel Administration, March 2024, SAGE Publications

    Jurgen Willems

  24. Debate: Reporting pre-election polls: it is less about average Jane and Joe, and more about polarized Karen and Kevin

    Article • Public Money & Management, January 2024, Taylor & Francis

    Jurgen Willems

  25. Public trust in nonprofit organizations

    Article • December 2023, Edward Elgar Publishing

    Jurgen Willems

  26. Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice

    Article • Public Management Review, October 2023, Taylor & Francis

    Jurgen Willems

  27. La gestion des ressources humaines dans les organisations de l’économie sociale et solidaire

    Article • October 2023, CAIRN

    Jurgen Willems

  28. The odd woman out: An (in)congruity analysis of gender stereotyping ingender‐dominantpublic sector professions

    Article • Public Administration Review, August 2023, Wiley

    Jurgen Willems

  29. Doing Good While Saving Money? The Formation of Initial Reputation of a New Social Venture

    Article • Academy of Management Proceedings, August 2023, The Academy of Management

    Jurgen Willems

  30. The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector

    Article • Public Management Review, July 2023, Taylor & Francis

    Dr Lars Tummers, Jurgen Willems

  31. Trust in public performance information: The effect of data accessibility and data source

    Article • Public Administration Review, January 2023, Wiley

    Jurgen Willems

  32. Civil Courage

    Article • January 2023, Springer Science + Business Media

    Jurgen Willems

  33. Are Robots to be Created in Our Own Image? Testing the Ethical Equivalence of Robots and Humans

    Article • International Journal of Social Robotics, December 2022, Springer Science + Business Media

    Jurgen Willems

  34. Relationships matter: how workplace social capital affects absenteeism of public sector employees

    Article • Public Management Review, November 2022, Taylor & Francis

    Jurgen Willems

  35. Learning new learning: Maturing the public governance of non-formal education

    Article • September 2022, Center for Open Science

    Jurgen Willems

  36. The role of formal third-party endorsements and informal self-proclaiming signals in nonprofit reputation building

    Article • April 2022, Center for Open Science

    Jurgen Willems

  37. AI-driven public services and the privacy paradox: do citizens really care about their privacy?

    Article • Public Management Review, April 2022, Taylor & Francis

    Jurgen Willems

  38. Ethics of robotized public services: The role of robot design and its actions

    Article • Government Information Quarterly, April 2022, Elsevier

    Jurgen Willems

  39. The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention study

    Article • January 2022, Center for Open Science

    Jurgen Willems

  40. Learning New Learning: Maturing the Public Governance of Non-formal Education

    Article • SSRN Electronic Journal, January 2022, Elsevier

    Jurgen Willems

  41. Accountability and transparency: cornerstones of civil society governance

    Article • December 2021, Edward Elgar Publishing

    Jurgen Willems

  42. Public Trust in Nonprofit Organizations (NPOs): Aggregation levels of NPO trust at stakeholder side and conceptual objects of trust at NPO side

    Article • September 2021, Center for Open Science

    Jurgen Willems

  43. Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?

    Article • International Public Management Journal, September 2021, Taylor & Francis

    Jurgen Willems

  44. Learning Civil Courage: A Citizens’ Perspective

    Article • Educational Researcher, September 2021, American Educational Research Association (AERA)

    Jurgen Willems

  45. Transparency of nonprofit organizations: An integrative framework and research agenda

    Article • Journal of Philanthropy and Marketing, September 2021, Wiley

    Jurgen Willems

  46. Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention

    Article • Journal of Business Research, September 2021, Elsevier

    Jurgen Willems

  47. Einen Beitrag leisten und davon profitieren? An den gesellschaftlichen und sozialen Einfluss erinnern und damit die Motivation steigern

    Article • July 2021, Center for Open Science

    Jurgen Willems

  48. Neue Technologien im öffentlichen Sektor: Bürgerinnen und Bürger haben nur geringe Erwartungen.

    Article • April 2021, Center for Open Science

    Jurgen Willems

  49. Toward an Understanding of the Role of Human Resources in Cultivating a Climate for Innovation in Nonprofit and Public Organizations

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, February 2021, Springer Science + Business Media

    Jurgen Willems

  50. The biggest public sector challenges in Germany - A citizen perspective

    Article • January 2021, Center for Open Science

    Jurgen Willems

  51. Neue Technologien im öffentlichen Sektor: Bürgerinnen und Bürger haben nur geringe Erwartungen.

    Article • Verwaltung & Management, January 2021, Nomos Verlag

    Jurgen Willems

  52. In the name of the stakeholder: An assessment of representation surpluses and deficits by nonprofit leaders

    Article • Nonprofit Management and Leadership, November 2020, Wiley

    Jurgen Willems

  53. Reputation Shocks and Recovery in Public-Serving Organizations: The Moderating Effect of Mission Valence

    Article • Journal of Public Administration Research and Theory, October 2020, Oxford University Press (OUP)

    Jurgen Willems

  54. Public managers’ role in creating workplace social capital (WSC) and its effect on employees’ well-being and health: a protocol of a longitudinal cohort study (PUMA-WSC)

    Article • BMJ Open, October 2020, BMJ

    Jurgen Willems

  55. Reputationsmanagement von öffentlichen und zivilgesellschaftlichen Organisationen

    Article • September 2020, Center for Open Science

    Jurgen Willems

  56. Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt

    Article • Public Administration, July 2020, Wiley

    Jurgen Willems

  57. Citizens’ attitudes towards the public sector, public servants, and politicians – Development and validation of practical survey scales

    Article • June 2020, Center for Open Science

    Jurgen Willems

  58. Never waste a good crisis – Which work-related COVID-19 changes are here to stay?

    Article • June 2020, Center for Open Science

    Jurgen Willems

  59. COVID-19 Shutdown: die Sicht der Bürger*innen – Persönliche und gesellschaftliche Nachteile

    Article • June 2020, Center for Open Science

    Jurgen Willems

  60. Austria in the COVID-19 pandemic - Citizens’ satisfaction with crisis measures and communication

    Article • April 2020, Center for Open Science

    Jurgen Willems

  61. COVID-19 Pandemie in Österreich – Zufriedenheit der Bürger*innen mit Maßnahmen und Kommunikation

    Article • April 2020, Center for Open Science

    Jurgen Willems

  62. The impact of face‐to‐face street fundraising on organizational reputation

    Article • International Journal of Nonprofit and Voluntary Sector Marketing, February 2020, Wiley

    Jurgen Willems

  63. The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention

    Article • Journal of Public Administration Research and Theory, January 2020, Oxford University Press (OUP)

    Jurgen Willems

  64. Einen Beitrag leisten und davon profitieren?

    Article • Verwaltung & Management, January 2020, Nomos Verlag

    Jurgen Willems

  65. In Nonprofits We Trust? A Large-Scale Study on the Public’s Trust in Nonprofit Organizations

    Article • Journal of Nonprofit & Public Sector Marketing, December 2019, Taylor & Francis

    Jurgen Willems

  66. Can We Agree on What Robots Should be Allowed to Do? An Exercise in Rule Selection for Ethical Care Robots

    Article • International Journal of Social Robotics, December 2019, Springer Science + Business Media

    Jurgen Willems

  67. Reputation Star Society: Are star ratings consulted as substitute or complementary information?

    Article • Decision Support Systems, September 2019, Elsevier

    Jurgen Willems

  68. Does voluntary disclosure matter when organizations violate stakeholder trust?

    Article • Journal of Behavioral Public Administration, April 2019, Center for Experimental and Behavioral Public Administration

    Jurgen Willems

  69. Reputation spillover effects from grant-providing institutions

    Article • Nonprofit Management and Leadership, March 2019, Wiley

    Jurgen Willems

  70. Reputation Management for Nonprofit Organizations

    Article • January 2019, Center for Open Science

    Jurgen Willems

  71. Leadership, Performance, and Reputation: A multi-method empirical view on the public and nonprofit sectors - Habilitation Synopsis

    Article • January 2019, Center for Open Science

    Jurgen Willems

  72. Entrepreneurship in the hospital sector

    Article • January 2018, Springer Science + Business Media

    Jurgen Willems

  73. Entrepreneurship im Gesundheitswesen I

    Article • January 2018, Springer Science + Business Media

    Jurgen Willems

  74. “I Say Tomato . . .”: A Nonprofit Practitioner Perspective of the Meaning(s) of Social Entrepreneurship

    Article • Journal of Nonprofit Education and Leadership, January 2018, Sagamore Publishing, LLC

    Jurgen Willems

  75. The Governance of Public–Nonprofit Service Networks: A Comparison Between Three Types of Governance Roles

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, November 2017, Springer Science + Business Media

    Jurgen Willems

  76. Nonprofit Reputation Building: An experiment

    Article • Nonprofit and Voluntary Sector Quarterly, July 2017, SAGE Publications

    Jurgen Willems

  77. Reasons for not volunteering: overcoming boundaries to attract volunteers

    Article • Service Industries Journal, April 2017, Taylor & Francis

    Jurgen Willems

  78. Public–private collaborations in drug development: boosting innovation or alleviating risk?

    Article • Public Management Review, March 2017, Taylor & Francis

    Jurgen Willems

  79. Is differentiated marketing able to increase blood donations?

    Article • International Review on Public and Nonprofit Marketing, February 2017, Springer Science + Business Media

    Jurgen Willems, Dr Larissa M. Sundermann

  80. Daily motivation of volunteers in healthcare organizations: relating team inclusion and intrinsic motivation using self-determination theory

    Article • European Journal of Work and Organizational Psychology, January 2017, Taylor & Francis

    Jurgen Willems

  81. Do privacy issues matter in citizen participation?

    Article • SSRN Electronic Journal, January 2017, Elsevier

    Jurgen Willems

  82. Citizen Participation and Coproduction Across Countries

    Article • SSRN Electronic Journal, January 2017, Elsevier

    Jurgen Willems

  83. The quality perception gap between employees and patients in hospitals

    Article • Health Care Management Review, December 2016, Wolters Kluwer Health

    Jurgen Willems

  84. Smart City Projects and Citizen Participation: The Case of London

    Article • November 2016, Springer Science + Business Media

    Jurgen Willems

  85. What do organizational leaders think about the necessary steps to avoid crises?

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, June 2016, Springer Science + Business Media

    Jurgen Willems

  86. The relationship between commitment on the assessment of organizational effectiveness

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, April 2016, Springer Science + Business Media

    Jurgen Willems

  87. A Coalition Perspective on Nonprofit Governance Quality: Analyzing Dimensions of Influence in an Exploratory Comparative Case Analysis

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, January 2016, Springer Science + Business Media

    Jurgen Willems

  88. Organizational Effectiveness Reputation in the Nonprofit Sector

    Article • Public Performance & Management Review, December 2015, Taylor & Francis

    Jurgen Willems

  89. Debate: Should public management research be more interdisciplinary?

    Article • Public Money & Management, December 2015, Taylor & Francis

    Jurgen Willems

  90. Network Connections and Competitively Awarded Funding: The impacts of board network structures and status interlocks on nonprofit organizations’ foundation grant acquisition

    Article • Public Management Review, December 2015, Taylor & Francis

    Jurgen Willems

  91. Perceptions on non-formal education for youth: An international comparison

    Article • International Journal of Educational Development, September 2015, Elsevier

    Jurgen Willems

  92. Building Shared Mental Models of Organizational Effectiveness in Leadership Teams

    Article • Nonprofit and Voluntary Sector Quarterly, August 2015, SAGE Publications

    Jurgen Willems

  93. Optimal membership size and the governance of grassroots associations

    Article • The Social Science Journal, June 2015, Elsevier

    Jurgen Willems

  94. The relationship between organizational characteristics and membership of a biotechnology industry board-of-directors-network

    Article • Journal of Business and Industrial Marketing, May 2015, Emerald

    Jurgen Willems

  95. The formation of nonprofit board networks

    Article • Annals of Public and Cooperative Economics, February 2015, Wiley

    Jurgen Willems

  96. Nonprofit Leadership Team Alignment: A Literature Review

    Article • SSRN Electronic Journal, January 2015, Elsevier

    Jurgen Willems

  97. Antecedents or Effects of Being a Manager in the Nonprofit, Public, or Private Sector

    Article • Nonprofit Management and Leadership, October 2014, Wiley

    Jurgen Willems

  98. Municipality and Neighborhood Influences on Volunteering in Later Life

    Article • Journal of Applied Gerontology, May 2014, SAGE Publications

    Jurgen Willems

  99. Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, March 2014, Springer Science + Business Media

    Jurgen Willems

  100. Assigning volunteer tasks: The relation between task preferences and functional motives of youth volunteers

    Article • Children and Youth Services Review, June 2013, Elsevier

    Jurgen Willems

  101. From “getting” to “giving”: Exploring age-related differences in perceptions of and reactions to psychological contract balance

    Article • European Journal of Work and Organizational Psychology, June 2013, Taylor & Francis

    Jurgen Willems

  102. De opkomst van de Nieuwe Vrijwilliger: een longitudinale studie bij Scouts en Gidsen Vlaanderen

    Article • Tijdschrift voor Sociologie, May 2013, Ghent University

    Jurgen Willems

  103. Revisiting the Relationship between Personality and Psychological Contracts: A Moderated Mediation Model Explaining Volunteer Performance

    Article • Social Service Review, March 2013, University of Chicago Press

    Jurgen Willems

  104. Strategic and Innovation Networks in the Flanders Biotechnology Industry

    Article • January 2013, Springer Science + Business Media

    Jurgen Willems

  105. Social Movement Structures in Relation to Goals and Forms of Action

    Article • Canadian journal of nonprofit and social economy research, December 2012, Canadian Journal of Communication

    Jurgen Willems

  106. Effects of ideological and relational psychological contract breach and fulfilment on volunteers’ work effort

    Article • European Journal of Work and Organizational Psychology, November 2012, Taylor & Francis

    Jurgen Willems

  107. Nonprofit Governance Quality: Concept and Measurement

    Article • Journal of Social Service Research, July 2012, Taylor & Francis

    Jurgen Willems

  108. Volunteer decisions (not) to leave: Reasons to quit versus functional motives to stay

    Article • Human Relations, May 2012, SAGE Publications

    Jurgen Willems

  109. Analyzing Employee Agreement on Maturity Assessment Tools for Organizations

    Article • Knowledge and Process Management, May 2012, Wiley

    Jurgen Willems

  110. Autonomous Motivation Stimulates Volunteers’ Work Effort: A Self-Determination Theory Approach to Volunteerism

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, March 2012, Springer Science + Business Media

    Jurgen Willems

  111. Volunteers’ Psychological Contracts

    Article • Nonprofit and Voluntary Sector Quarterly, November 2011, SAGE Publications

    Jurgen Willems

  112. A New Deal for NPO Governance and Management: Implications for Volunteers Using Psychological Contract Theory

    Article • VOLUNTAS International Journal of Voluntary and Nonprofit Organizations, August 2011, Springer Science + Business Media

    Jurgen Willems

  113. A global investigation of key turning points in business process maturity

    Article • Business Process Re-engineering &amp Management Journal, September 2009, Emerald

    Professor Marcos Paulo Valadares de Oliveira, Professor Peter Trkman, Professor Vesna Bosilj Vuksic, Jurgen Willems

  114. The Process-Oriented Organisation: A Holistic View Developing a Framework for Business Process Orientation Maturity

    Article • January 2007, Springer Science + Business Media

    Jurgen Willems