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  1. Do women perceive pedestrian path attractiveness differently from men?

    Article • Transportation Research Part A Policy and Practice, January 2024, Elsevier

    professor Gabriella Mazzulla

  2. Exploring the passengers’ socio-economic structure and its impact on the perception of railway infrastructures and services in Tripura, India

    Article • Public Transport, June 2023, Springer Science + Business Media

    professor Gabriella Mazzulla

  3. Establishing Performance Criteria for Evaluating Pedestrian Environments

    Article • Sustainability, February 2023, MDPI AG

    professor Gabriella Mazzulla

  4. How young pedestrians perceive walkways: gender differences

    Article • European Transport/Trasporti Europei, February 2023, Giordano Editore

    professor Gabriella Mazzulla

  5. Design of integrated passenger-freight transport: A multi-stakeholder perspective

    Article • Journal of Public Transportation, January 2023, Elsevier

    professor Gabriella Mazzulla, Prof. Federico Cavallaro, Professor Silvio Nocera

  6. A Literature Review of Studies Analysing Air Transport Service Quality from the Passengers’ Point of View

    Article • PROMET - Traffic&Transportation, March 2022, Faculty of Transport and Traffic Sciences

    professor Gabriella Mazzulla

  7. Classification trees for analysing highly educated people satisfaction with airlines’ services

    Article • Transport Policy, February 2022, Elsevier

    professor Gabriella Mazzulla

  8. Cycling for a Sustainable Touristic Mobility: A Preliminary Study in an Urban Area of Italy

    Article • International Journal of Environmental Research and Public Health, December 2021, MDPI AG

    professor Gabriella Mazzulla

  9. A Stated Preference Survey for Evaluating Young Pedestrians’ Preferences on Walkways

    Article • Sustainability, November 2021, MDPI AG

    professor Gabriella Mazzulla

  10. Detecting passengers' heterogeneity on airlines’ services using SP data

    Article • Journal of Air Transport Management, September 2021, Elsevier

    professor Gabriella Mazzulla, Luigi dell'Olio

  11. Customer Satisfaction as a Measure of Service Quality in Public Transport Planning

    Article • January 2021, Elsevier

    professor Gabriella Mazzulla

  12. Identifying strategies for improving airport services: introduction of the Gap-IPA to an Italian airport case study

    Article • Transportation Letters, December 2020, Taylor & Francis

    professor Gabriella Mazzulla

  13. An online survey for the quality assessment of airlines' services

    Article • Research in Transportation Business & Management, December 2020, Elsevier

    professor Gabriella Mazzulla

  14. Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes

    Article • Sustainability, June 2020, MDPI AG

    professor Gabriella Mazzulla, Luigi dell'Olio

  15. Heterogeneity in desired bus service quality from users’ and potential users’ perspective

    Article • Transportation Research Part A Policy and Practice, February 2020, Elsevier

    professor Gabriella Mazzulla, Luigi dell'Olio

  16. A Novel Approach for a Sustainability Evaluation of Developing System Interchange: The Case Study of the Sheikhfazolah-Yadegar Interchange, Tehran, Iran

    Article • International Journal of Environmental Research and Public Health, January 2020, MDPI AG

    professor Gabriella Mazzulla

  17. Air Transport Service Quality Factors: a Systematic Literature Review

    Article • Transportation Research Procedia, January 2020, Elsevier

    professor Gabriella Mazzulla

  18. Factors influencing accident severity: an analysis by road accident type

    Article • Transportation Research Procedia, January 2020, Elsevier

    professor Gabriella Mazzulla

  19. Incorporating Vertical Acceleration for Defining Driving Behaviour

    Article • International Journal of Information Retrieval Research, April 2019, IGI Global

    professor Gabriella Mazzulla

  20. The role of critical incidents and involvement in transit satisfaction and loyalty

    Article • Transport Policy, March 2019, Elsevier

    professor Gabriella Mazzulla, Prof Juan de Dios Ortúzar

  21. Latent Classes Exploring the Sense of Passengers Well-Being in the Terminal: Evidence from a Peripheral Airport

    Article • January 2019, Springer Science + Business Media

    professor Gabriella Mazzulla

  22. Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

    Article • Transportation, September 2018, Springer Science + Business Media

    Prof Juan de Dios Ortúzar, professor Gabriella Mazzulla

  23. Spatial variation of the perceived transit service quality at rail stations

    Article • Transportation Research Part A Policy and Practice, August 2018, Elsevier

    professor Gabriella Mazzulla

  24. Air Transport Passengers’ Satisfaction: an Ordered Logit Model

    Article • Transportation Research Procedia, January 2018, Elsevier

    professor Gabriella Mazzulla

  25. Measuring the driver's perception error in the traffic accident risk evaluation

    Article • IET Intelligent Transport Systems, September 2017, the Institution of Engineering and Technology (the IET)

    professor Gabriella Mazzulla, GIUSEPPE PUNGILLO

  26. How to define the accident risk level of car drivers by combining objective and subjective measures of driving style

    Article • Transportation Research Part F Traffic Psychology and Behaviour, August 2017, Elsevier

    professor Gabriella Mazzulla

  27. Investigating Car Users’ Driving Behaviour through Speed Analysis

    Article • PROMET - Traffic&Transportation, April 2017, Faculty of Transport and Traffic Sciences

    professor Gabriella Mazzulla

  28. The influence of physical and emotional factors on driving style of car drivers: A survey design

    Article • Travel Behaviour and Society, April 2017, Elsevier

    professor Gabriella Mazzulla

  29. Railway service quality in northern Italy: A multilevel synthetic assessment

    Article • Advances in Mechanical Engineering, March 2017, SAGE Publications

    professor Gabriella Mazzulla

  30. How drivers’ characteristics can affect driving style

    Article • Transportation Research Procedia, January 2017, Elsevier

    professor Gabriella Mazzulla

  31. Combining speed and acceleration to define car users’ safe or unsafe driving behaviour

    Article • Transportation Research Part C Emerging Technologies, July 2016, Elsevier

    professor Gabriella Mazzulla

  32. A Composite Index for Evaluating Transit Service Quality across Different User Profiles

    Article • Journal of Public Transportation, June 2016, University of South Florida Libraries

    professor Gabriella Mazzulla

  33. Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction

    Article • Transportmetrica A Transport Science, February 2016, Taylor & Francis

    professor Gabriella Mazzulla

  34. Index numbers for monitoring transit service quality

    Article • Transportation Research Part A Policy and Practice, February 2016, Elsevier

    professor Gabriella Mazzulla

  35. Socio-economic and driving experience factors affecting drivers’ perceptions of traffic crash risk

    Article • Transportation Research Part F Traffic Psychology and Behaviour, February 2016, Elsevier

    professor Gabriella Mazzulla

  36. Exploring the Factors That Impact on Transit Use through an Ordered Probit Model: The Case of Metro of Madrid

    Article • Transportation Research Procedia, January 2016, Elsevier

    professor Gabriella Mazzulla

  37. Measuring Bus Comfort Levels by using Acceleration Instantaneous Values

    Article • Transportation Research Procedia, January 2016, Elsevier

    professor Gabriella Mazzulla

  38. Multilevel Comprehensive Evaluation of the Railway Service Quality

    Article • Procedia Engineering, January 2016, Elsevier

    professor Gabriella Mazzulla

  39. EXPERIMENTAL RELATIONSHIPS BETWEEN OPERATING SPEEDS OF SUCCESSIVE ROAD DESIGN ELEMENTS IN TWO-LANE RURAL HIGHWAYS

    Article • Transport, November 2015, Vilnius Gediminas Technical University

    professor Gabriella Mazzulla

  40. HOW USUAL BEHAVIOUR CAN AFFECT PERCEIVED DRIVERS’ PSYCHOLOGICAL STATE WHILE DRIVING

    Article • Transport, July 2015, Vilnius Gediminas Technical University

    professor Gabriella Mazzulla

  41. How to identify the key factors that affect driver perception of accident risk. A comparison between Italian and Spanish driver behavior

    Article • Accident Analysis & Prevention, December 2014, Elsevier

    professor Gabriella Mazzulla

  42. Relationships between rail passengers’ satisfaction and service quality: a framework for identifying key service factors

    Article • Public Transport, November 2014, Springer Science + Business Media

    professor Gabriella Mazzulla

  43. Investigating the heterogeneity of bus users' preferences through discrete choice modelling

    Article • Transportation Planning and Technology, September 2014, Taylor & Francis

    professor Gabriella Mazzulla

  44. Willingness to use mobile application for smartphone for improving road safety

    Article • International Journal of Injury Control and Safety Promotion, August 2014, Taylor & Francis

    professor Gabriella Mazzulla

  45. Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers

    Article • International Journal of Sustainable Transportation, July 2014, Taylor & Francis

    professor Gabriella Mazzulla

  46. Monitoring Changes in Transit Service Quality over Time

    Article • Procedia - Social and Behavioral Sciences, February 2014, Elsevier

    professor Gabriella Mazzulla

  47. Service Coverage Factors Affecting Bus Transit System Availability

    Article • Procedia - Social and Behavioral Sciences, February 2014, Elsevier

    professor Gabriella Mazzulla

  48. Key factors affecting rail service quality in the Northern Italy: a decision tree approach

    Article • Transport, January 2014, Vilnius Gediminas Technical University

    professor Gabriella Mazzulla

  49. Perceived service quality in bus transit service: A structural equation approach

    Article • Transport Policy, September 2013, Elsevier

    professor Gabriella Mazzulla

  50. Individual Attitudes and Shopping Mode Characteristics Affecting the Use of E-Shopping and Related Travel

    Article • Transport and Telecommunication Journal, March 2013, De Gruyter

    professor Gabriella Mazzulla

  51. Exploring Land Use and Transport Interaction through Structural Equation Modelling

    Article • Procedia - Social and Behavioral Sciences, October 2012, Elsevier

    professor Gabriella Mazzulla

  52. Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services

    Article • Procedia - Social and Behavioral Sciences, October 2012, Elsevier

    professor Gabriella Mazzulla

  53. The Influence of Service Quality Factors in the Preferences Concerning the Use of Car and Bus

    Article • SCIENZE REGIONALI, October 2012, Franco Angeli

    professor Gabriella Mazzulla

  54. Transit Passenger Perceptions: Face-to-Face Versus Web-Based Survey

    Article • Journal of the Transportation Research Forum, August 2012, Oregon State University

    professor Gabriella Mazzulla

  55. Spatial association techniques for analysing trip distribution in an urban area

    Article • European Transport Research Review, July 2012, Springer Science + Business Media

    professor Gabriella Mazzulla

  56. On the Asymmetric User Perception of Transit Service Quality

    Article • International Journal of Sustainable Transportation, March 2011, Taylor & Francis

    professor Gabriella Mazzulla

  57. A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view

    Article • Transport Policy, January 2011, Elsevier

    professor Gabriella Mazzulla

  58. How to Capture the Passengers’ Point of View on a Transit Service through Rating and Choice Options

    Article • Transport Reviews, July 2010, Taylor & Francis

    professor Gabriella Mazzulla

  59. An activity-based system of models for student mobility simulation

    Article • European Transport Research Review, November 2009, Springer Science + Business Media

    professor Gabriella Mazzulla

  60. A New Customer Satisfaction Index for Evaluating Transit Service Quality

    Article • Journal of Public Transportation, September 2009, University of South Florida Libraries

    professor Gabriella Mazzulla

  61. An ordinal logistic regression model for analysing airport passenger satisfaction

    Article • EuroMed Journal of Business, May 2009, Emerald

    professor Gabriella Mazzulla

  62. A Stated Preference Experiment for Measuring Service Quality in Public Transport

    Article • Transportation Planning and Technology, October 2008, Taylor & Francis

    professor Gabriella Mazzulla

  63. Service Quality Attributes Affecting Customer Satisfaction for Bus Transit

    Article • Journal of Public Transportation, September 2007, University of South Florida Libraries

    professor Gabriella Mazzulla

  64. Experimental tour-based travel demand models

    Article • European Journal of Operational Research, December 2006, Elsevier

    professor Gabriella Mazzulla