What is it about?
Our study examines the influence that employee diversity has on human resource management (HRM) practices and organisational performance, considering the moderating role of organisational culture, in particular, cultural dimensions such as individualism–collectivism and hierarchical distance.
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Why is it important?
Our results show a positive correlation between employee diversity and HRM practices where such practices encourage employee commitment rather than control. Thus, we identified a non-linear relationship between HRM practices and organisational performance. The study considers the role played by environmental and contextual factors, such as organisational culture. The configuring of HR practices may help to reduce the possible costs derived from a diverse staff and improve their skills in favour of better organisational performance
Perspectives
This research model offers suggestions for new research lines, especially those that continue to look more deeply into the Black Box between diversity and its effects. Hence, we consider the following to be of interest for more thorough study: 1) Adding the social dynamics of work groups to the research model so that this aids in understanding of the effects on the different processes; 2) Looking more deeply into each of the decisive factors of diversity, differentiating the demographic aspects from those of human capital, since their repercussions on the efficiency of the work groups are supposed to be unequal; 3) Studying new moderating variables in the relationships between the variables studied, both of organisational culture and others that are contextual; and 4) Using other different cultural dimensions.Another exciting research line within our model would be the inclusion of cultural variables such as support from senior management of diversity policies and a participatory culture among employees.
Dr Rafael Triguero-Sánchez
Universidad de Sevilla
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This page is a summary of: How to improve firm performance through employee diversity and organisational culture, Review of Business Management, July 2018, FECAP Fundacao Escola de Comercio Alvares,
DOI: 10.7819/rbgn.v20i3.3303.
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