What is it about?
The main goal of this chapter is to gain a better comprehension of how information and communication technologies affect firm productivity, and of the importance of other complementary factors. The empirical evidence offered highlights the need to consider organizational aspects, such as human resources and strategic adjustment, in order to raise the potential benefits of ICT.
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Why is it important?
Our main contribution lies in the possibility of offering evidence supporting the existence of a statistically significant relationship, not only between ICT and productivity but also between the multiplicative variables that represent ICT and other complementary factors.
Perspectives
This article was part of my PhD research. Since there were few studies investigating the impact of ICT on firm productivity in Spain, the present study attempted to fill this gap. We analyzed the role of the alignment of different elements in increasing the ICT impact, in a sample of Spanish manufacturing firms.
ANA FELICITAS GARGALLO CASTEL
Universidad de Zaragoza
Read the Original
This page is a summary of: The Impact of ICT on Productivity: The Moderating Role of Worker Quality and Quality Strategy, March 2012, IntechOpen,
DOI: 10.5772/37291.
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